Whenever we say a person's name, notice whether we have stated more than a fact. For example, the judgment, 'She's thoughtless' goes beyond the facts 'She said she'd call me and she didn't.'

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“Whenever we say a person's name, notice whether we have stated more than a fact. For example, the judgment, 'She's thoughtless' goes beyond the facts 'She said she'd call me and she didn't.'”