Quotes
“A peace talk is always difficult, always complicated.”
“A startup for entrepreneurs is like a baby, and I have five babies so far - experienced father.”
“A trade war would be a disaster for the world. It's very easy to slip into a trade war.”
“Alibaba is an ecosystem that helps small business to grow.”
“As a business person, I want the world to share the prosperity together.”
“Asia is changing, and China is changing. The 'Post' will have great opportunities. With its access to Alibaba's resources, data, and all the relationships in our ecosystem, the 'Post' can report on Asia and China more accurately compared with other media that have no such access.”
“Before I left China, I was educated that China was the richest, happiest country in the world. So when I arrived Australia, I thought, 'Oh my God, everything is different from what I was told.' Since then, I started to think differently.”
“Chinese people, young people, they don't go shopping a lot in department stores. All department store guys hate me. They say business is bad because of Jack.”
“EBay is a great company. There are a lot of good assets and good customers, and the U.S. people love it.”
“Every government says they love small businesses, but what have they done for them? We should pull down all the barriers.”
“Every time there's an election, people start to criticize China.”
“Help young people. Help small guys. Because small guys will be big. Young people will have the seeds you bury in their minds, and when they grow up, they will change the world.”
“Helping doing business easier, we choose the name Alibaba because it is a global company. It is founded in China, but it was created for the world.”
“I absolutely don't have USD20 billion. But I'd love to, right?”
“I am going to enjoy some other things apart from business.”
“I believe always you should have a philanthropic heart inside but business way. Because you have to get things done. That is what scientists tell us how to do properly. Business should tell us how to get things done efficiently. And government should have the good environment and the foundations of researching.”
“I believe the most important thing for the media is to be objective, fair, and balanced. We should not report a story with preconceptions or prejudice.”
“I call Alibaba '1,001 mistakes.' We expanded too fast, and then in the dot-com bubble, we had to have layoffs. By 2002, we had only enough cash to survive for 18 months. We had a lot of free members using our site, and we didn't know how we'd make money. So we developed a product for China exporters to meet U.S. buyers online. This model saved us.”
“I don't care about revenues.”
“I don't shop online, but my wife buys everything at home. We buy sea crabs, fresh crabs, all kinds of things.”
“I don't want people in China to have deep pockets but shallow minds.”
“I don't want to be liked. I want to be respected.”
“I flunked my exam for university two times before I was accepted by what was considered my city's worst university, Hangzhou Teachers University. I was studying to be a high school English teacher. In my university, I was elected student chairman and later became chairman of the city's Students Federation.”
“I got my story, my dream, from America. The hero I had is Forrest Gump... I like that guy. I've been watching that movie about 10 times. Every time I get frustrated, I watch the movie. I watched the movie before I came here again to New York. I watched the movie again telling me that no matter whatever changed, you are you.”
“I know nothing about technology.”
“I like to play cards. I'm not very good, because I don't want to calculate, I just play by instinct. But I've learned a lot of business philosophy by playing poker.”
“I think globalization is a great thing. And now a lot of people complain about globalization; a lot of people don't like, you know, the globalize of the concept, the idea of the results. I think the globalization is a great idea and to create a lot of jobs.”
“I think U.S. and Chinese businesses need a common language and dialogue.”
“I think Yahoo is a great company, with great assets.”
“I think young generation is always better than last generation. No matter you like it or don't like it. My father said, 'Jack, I'm so good, you'll never be' - but I'm better than him. My father is better than my grandfather. My children will be better than us.”
“I try to make myself happy, no, because I know that if I'm not happy, my colleagues are not happy and my shareholders are not happy and my customers are not happy.”
“I want people to learn what democracy means.”
“I want to change history, do something important in my life, and influence individuals like we have with millions of small businesses on Alibaba. Then they love and respect you because you made their life important.”
“If Alibaba cannot become a Microsoft or Wal-Mart, I will regret it for the rest of my life.”
“If the 'Post' can play the role of a connector between the West and the East, I have confidence in the paper's future success.”
“If we work so hard and put all the money in the hospital to buy medicine - it will be a disaster. Why we should work? So without a healthy environment of this Earth, no matter how much money you make, no matter how wonderful you are, you have a bad disaster.”
“If you want to invest in us, we believe customer number one, employee number two, shareholder number three. If they don't want to buy that, that's fine. If they regret, they can sell us.”
“If you're doing business, not that simple to only buy. You have to create something. You have to create something that never exist for the future.”
“I'm a normal guy.”
“I'm coming to this world not to work. I want to come to this world to enjoy my life. I don't want to die in my office. I want to die on the beaches.”
“I'm just a purist. What is important in my life is that I can do something that can influence many people and influence China's development. When I am myself, I am relaxed and happy and have a good result.”
“I'm not a tech guy. I'm looking at the technology with the eyes of my customers, normal people's eyes.”
“In the beginning I just wanted to survive. For the first three years, we made zero revenue. I remember many times when I was trying to pay up, the restaurant owner would say, 'Your bill was paid.' And there would be a note saying, 'Mr. Ma, I'm your customer on the Alibaba platform. I made a lot of money, and I know you don't, so I paid the bill.'”
“It's not that other countries steal jobs from you guys. It's your strategy. Distribute the money and things in a proper way.”
“My dream was to set up my own e-commerce company. In 1999, I gathered 18 people in my apartment and spoke to them for two hours about my vision. Everyone put their money on the table, and that got us USD60,000 to start Alibaba. I wanted to have a global company, so I chose a global name.”
“My job is making money, helping other people make money. I am spending money, trying to make sure more people get rich, because you cannot spend a lot of money, right? So my job is spending money, helping others. This is a headache.”
“My job is to help more people have jobs.”
“My vision is to build an e-commerce ecosystem that allows consumers and businesses to do all aspects of business online.”
“Never give up. Today is hard, tomorrow will be worse, but the day after tomorrow will be sunshine.”
“Nobody wanted to believe Jack Ma.”
“On privacy issues, it's just like hundreds of years ago when people said, 'I would rather put my money under my pillow than in a bank.' But today, banks know how to protect money much better than you do. Today, we may not have the answers to privacy issues, but I believe our young people will come up with the solutions.”
“Our focused customers are small business and young people. We did a great job in China. How can we help those young people in India, in Pakistan, in Africa. If they can use in the same ways.”
“Our philosophy is that we want to be an ecosystem. Our philosophy is to empower others to sell, empower others to service, making sure the other people are more powerful than us. With our technology, our innovation, our partners - 10 million small business sellers - they can compete with Microsoft and IBM.”
“Our philosophy is, using internet technology, we can make every company become Amazon.”
“People think, 'Jack, you do too much.'”
“Spending money is much more difficult than making money.”
“The American multinational companies made millions and millions of dollars from globalization.”
“The competition between me and Bill Gates, probably: Who can spend money more effectively that can do better philanthropy.”
“The difference between Amazon and us is Amazon is more like an empire - everything they control themselves, buy and sell.”
“The lessons I learned from the dark days at Alibaba are that you've got to make your team have value, innovation, and vision. Also, if you don't give up, you still have a chance. And, when you are small, you have to be very focused and rely on your brain, not your strength.”
“The more I come to know about the outside world's perception of China, the more I feel there are all sorts of misunderstandings, and to a certain extent, people do not get the full picture from the media. A lot of foreigners have few opportunities to visit China, and a lot of Chinese people do not have the chance to go to Europe or to the West.”
“The very important thing you should have is patience.”
“The world is getting so small. Young people are mobile; they want to travel around the world. When you travel around the world, you exchange culture, you want to make friends, you want to exchange things.”
“The world needs new leadership, but the new leadership is about working together.”
“There are big problems that change the world. If we are working together, that will make us understand each other, appreciate each other, help each other.”
“There's an examination for young people to go to university. I failed it three times. I failed a lot. So I applied to 30 different jobs and got rejected. I went for a job with the police; they said, 'You're no good.' I even went to KFC when it came to my city. Twenty-four people went for the job. Twenty-three were accepted.”
“Today the financial market is no good, but the money is there.”
“Trade is a communication of cultures and values.”
“Trust the young people; trust this generation's innovation. They're making things, changing innovation every day. And all the consumers are the same: they want new things, they want cheap things, they want good things, they want unique things. If we can create these kind of things for consumers, they will come.”
“We should keep on going along the path of globalization. Globalization is good... when trade stops, war comes.”
“We want to help U.S. entrepreneurs, small business owners, and brands and companies of all sizes sell their goods to the growing Chinese consumer class. Chinese consumers will get to buy the American products they want. This, in turn, will help create American jobs and increase U.S. exports.”
“What a publication can do is to help people get a clearer picture without jumping to any rash conclusion. I'm very happy that the 'Post' can take the responsibility to report on China in a broader and deeper way. I believe the 'Post' must be fair to our readers. We should let our readers see China from more angles and perspectives.”
“What kind of business world are we living in?”
“When I am myself, I am happy and have a good result.”
“When I was 12 years old, I got interested in learning English.”
“When I was 12 years old, I went to swim in a lake, and I almost died in that lake because the water was too deep - much deeper than I thought.”
“When I was starting out, I thought about how the Internet is global and that we should have a global name, a name that's interesting. At that time, the best name was Yahoo! Suddenly I thought, 'Alibaba is a good name.'”
“You should learn from your competitor, but never copy. Copy and you die.”