Americans are very big about loving the dog first, so when you tell them you have to set rules and limitations, a lot of people believe it's going to hurt their feelings. They're actually looking for you to be the pack leader.

Quote

“Americans are very big about loving the dog first, so when you tell them you have to set rules and limitations, a lot of people believe it's going to hurt their feelings. They're actually looking for you to be the pack leader.”