If interviewers are prejudiced against women or Hispanics, for example, a face-to-face interview will predictably result in discrimination. Reliance on tests, or on actual or past performance, can promote equality.

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“If interviewers are prejudiced against women or Hispanics, for example, a face-to-face interview will predictably result in discrimination. Reliance on tests, or on actual or past performance, can promote equality.”