There is one venerable Latin proverb which deserves a wider recognition than it has yet received. It is to the effect that "the best part of learning is to know where to find things." From lack of this knowledge, an unskilled reader will often spend hours in vainly searching for what a skilled reader can find in less than five minutes. Now, librarians are presumed to be skilled readers, although it would not be quite safe to apply this designation to all of that profession, since there are those among librarians, or their assistants, who are mere novices in the art of reading to advantage. Manifestly, one cannot teach what he does not know: and so the librarian who has not previously travelled the same road, will not be able to guide the inquiring reader who asks him to point out the way. But if the way has once been found, the librarian, with only a fairly good memory, kept in constant exercise by his vocation, can find it again. Still more surely, if he has been through it many times, will he know it intuitively, the moment any question is asked about it. It is true of the great majority of readers resorting to a library, that they have a most imperfect idea, both of what they want, and of the proper way to find it. The world of knowledge, they know, is vast, and they are quite bewildered by the many paths that lead to some part or other of it, crossing each other in all directions. And among the would-be readers may be found every shade of intelligence, and every degree of ignorance. There is the timid variety, too modest or diffident to ask for any help at To give some idea of the extent and variety of information which a librarian is supposed to possess, I have been asked, almost at the same time, to refer a reader to the origin of Candlemas day, to define the Pragmatic Sanction, to give, out of hand, the aggregate wealth of Great Britain, compared with that of half-a-dozen other nations, to define the limits of neutrality or belligerent rights, to explain what is meant by the Gresham law, to tell what ship has made the quickest voyage to Europe, when she made it, and what the time was, to elucidate the meaning of the Carolina doctrine, to explain the character and objects of the Knights of the Golden Circle, to tell how large are the endowments of the British Universities, to give the origin The great number and variety of such inquiries as are propounded by readers should not appal one. Nor should one too readily take refuge from a troublesome reader by the plea, however convenient, that the library contains nothing on that subject. While this may unquestionably be true, especially as regards a small public library, it should never be put forward as a certainty, until one has looked. Most inquiring readers are very patient, and being fully sensible how much they owe to the free enjoyment of the library treasures, and to the aid of the superintendent of them, they are willing to wait for information. However busy you may be at the moment, the reader can be asked to wait, or to call at a less busy time, when you will be prepared with a more satisfactory answer than can be given on the spur of the moment. What cannot be done to-day, may often be done to-morrow. Remember always, that readers are entitled to the best and most careful service, for a librarian is not only the keeper, but the interpreter of the intellectual stores of the library. It is a good and a safe rule to let no opportunity of aiding a reader escape. One should be particularly careful to volunteer help to those who are too new or too timid to ask: and it is they who will be most grateful for any assistance. The librarian has only to put himself in their place—(the golden rule for a librarian, as for all the world besides), and to consider how often, in his own searches in libraries, in the continual, never-ending quest of knowl He is not to forget that his superior opportunities for learning all about things, with a whole library at command, and within elbow-reach every hour of the day, should impose upon him a higher standard of attainment than most readers are supposed to have reached. In the intervals of library work, I am accustomed to consider the looking up of subjects or authorities as one of my very best recreations. It is as interesting as a game of whist, and much more profitable. It is more welcome than routine labor, for it rests or diverts the mind, by its very variety, while, to note the different views or expressions of writers on the same subject, affords almost endless entertainment. In tracing down a quotation also, or the half-remembered line of some verse in poetry, you encounter a host of parallel poetic images or expressions, which contribute to aid the memory, or to feed the imagination. Or, in pursuing a sought-for fact in history, through many volumes, you learn collaterally much that may never have met your eye before. Full, as all libraries are, of what we call trash, there is almost no book which will not give us something,—even though it be only the negative virtue of a model to be avoided. One may not, indeed, always find what he seeks, because it may not exist at all, or it may not be found in the limited range of his small library, but he is almost sure to find something which gives food for thought, or for memory to note. And this is one of the foremost attractions, let me add, of the librarian's calling; it is more full of intellectual variety, of wide-open avenues to knowledge, than any other vocation whatever. His daily quests in pursuit of information to lay be But, while the British census makes no attempt at estimating the property of the people, the independent estimates of statistical writers vary hopelessly and irreconcilably. Mr. J. R. McCulloch, one of the foremost accredited writers on economic science, lays it down as a dictum, that "sixty years is the shortest time in which the capital of an old and densely-peopled country can be expected to be doubled." Yet Joseph Lowe assumes the wealth of the United Kingdom to have doubled in eighteen years, from 1823 to 1841; while George R. Porter, in his widely-accredited book on the "Progress of the Nation," and Leoni Levi, a publicist of high reputation, make In the presence of such gross discrepancies as these, by statisticians of the highest repute, and among such a practical people as the English, what value can be attached to the mere estimates of wealth which have been attempted in the census of the United States? The careful Superintendent of the Census of 1870 and 1880, the late Francis A. Walker, writes concerning it: "At the best, these figures represent but the opinion of one man, or of a body of men, in the collection of material, and in the calculation of the several elements of the public wealth." And in the last Census Report for 1890, the results of the so-called "census of wealth," are cautiously submitted, "as showing in a general way a continuous increase in the wealth of the nation, the exact proportions of which cannot be measured." Among the literally innumerable inquiries liable to be made of a librarian, here is one which may give him more than a moment's pause, unless he is uncommonly well versed in American political history—namely, "What was the Ostend Manifesto?" To a mind not previously instructed these two words "Ostend Manifesto", convey absolutely no meaning. You turn to the standard encyclopaedias, Appleton's, Johnson's Universal, and the Britannica, and you find an account of Ostend, a little Belgian city, its locality, commerce, and population, but absolutely nothing about an Ostend manifesto. But in J. N. Larned's "History for Ready Reference", a useful book in five volumes, arranged in alphabetical order, you get a clue. It refers you from Ostend, under letter O, to Cuba, where you learn that this formidable Ostend manifesto was nothing more nor less than a paper drawn up and signed by Messrs. Buchanan, Mason, and Slidell, Ministers of the United States to Great Britain, France, and Spain, respectively, when at the watering-place of Ostend, In many searches for names of persons, it becomes highly important to know before-hand where to look, and equally important where not to look, for certain biographies. Thus, if you seek for the name of any living character, it is necessary to know that it would be useless to look in the EncyclopÆdia Britannica, because the rule of compilation of that work purposely confined its sketches of notable persons to those who were already deceased when its volumes appeared. So you save the time of hunting in at least one conspicuous work of reference, before you begin, by simply knowing its plan. In like manner, you should know that it is useless to search for two classes of names in the "Dictionary of National Biography," the most copious biographical dictionary of British personages ever published, begun in 1885, under Leslie Stephen, and reaching its sixty-first volume, and letter W in 1899, under the editorship of Sidney Lee. These two classes of names are first, all persons not British, that is, not either English, Scottish or Irish; and secondly, names of British persons now living. This is because this great work, like the Britannica, purposely confines itself to the names of notables deceased; and, unlike the Britannica, it further limits its biographies to persons connected by birth or long residence with the British kingdom. Knowing this fact before-hand, will save any time wasted in searching the Dictionary of National Biog Another caveat may properly be interposed as regards searches for information in that most widely advertised and circulated of all works of reference,—the Encyclopaedia Britannica. The plan of that work was to furnish the reading public with the very best treatises upon leading topics in science, history, and literature, by eminent scholars and specialists in various fields. Pursuant to this general scheme, each great subject has a most elaborate, and sometimes almost exhaustive article—as, for example, chemistry, geology, etc., while the minor divisions of each topic do not appear in the alphabet at all, or appear only by cross-reference to the generic name under which they are treated. It results, that while you find, for example, a most extensive article upon "Anatomy", filling a large part of a volume of the Britannica, you look in vain in the alphabet for such subjects as "blood, brain, cartilage, sinew, tissue," etc., which are described only in the article "Anatomy." This method has to be well comprehended in order for any reader to make use of this great Cyclopaedia understandingly. Even by the aid of the English index to the work, issued by its foreign publishers, the reader who is in hasty quest of information in the Britannica, will most frequently be baffled by not finding any minor subject in the index. The English nation, judged by most of the productions of its literary and scientific men in that field, has small genius for indexing. It was reserved to an American to prepare and print a thorough index, at once alphabetical and analytical, to this great English thesaurus of information—an index ten times more copious, and therefore more useful to the student, than the meagre one issued in England. This index fills 3,900 closely printed columns, forming the whole of volume 25 The usefulness and success of any library will depend very largely upon the sympathy, so to speak, between the readers and the librarian. When this is well established, the rest is very easy. The librarian should not seclude himself so as to be practically inaccessible to readers, nor trust wholly to assistants to answer their inquiries. This may be necessary in some large libraries, where great and diversified interests connected with the building up of the collection, the catalogue system, and the library management and administration are all concerned. In the British Museum Library, no one ever sees the Principal Librarian; even the next officer, who is called the keeper of the printed books, is not usually visible in the reading-room at all. A librarian who is really desirous of doing the greatest good to the greatest number of people, will be not only willing, but anxious to answer inquiries, even though they may appear to him trivial and unimportant. Still, he should also economise time by cultivating the habit of putting his answers into the fewest and plainest words. How far the librarian should place himself in direct communication with readers, must depend largely upon the extent of the library, the labor required in managing its various departments, the amount and value of assistance at his command, and upon various other circum In a very high sense, the true librarian is an educator; his school is as large as the town in which his library is situated. Very few people in that town know what he is always presumed to know,—namely—to what books to go to get answers to the questions they want answered. In supplying continually the means of answering these countless questions, the library becomes actually a popular university, in which the librarian is the professor, the tuition is free, and the course is optional, both as to study and as to time. Most persons who come to make any investigation in a Another inquirer seeks to know how to treat some disease. In such cases, of course, the librarian should not go farther than to put before the reader a work on domestic medicine, for it is not his function to deal in recommendations of this, that, or the other method of treatment, any more than it is to give legal opinions, if asked—although he may have studied law. So, if the reader wants to know about the religious tenets of the Presbyterians, or the Mormons, or the Buddhists, or the doctrines of the Catholic Church, and asks the librarian's opinion about any controverted question of belief, he is to be answered only by the statement that the library is there to supply information, not opinions, and then pointed to the religious cyclopaedias, which give full summaries of all the sects. He may frequently be asked for information on a subject which he knows nothing about; and I have heard a librarian declare, that he often found himself able to give fuller and better information on a subject of which he was previously ignorant, than upon one he had long been familiar with. The reason was that in the one case he had freshly looked up all the authorities, and put them before The constant exercise of the habit of supplying helps to readers is a splendid intellectual school for the librarian himself. Through it, his memory is quickened and consequently improved, (as every faculty is by use) his habits of mental classification and analysis are formed or strengthened, and his mind is kept on the alert to utilize the whole arsenal of the knowledge he has already acquired, or to acquire new knowledge. Another very important benefit derived by the librarian from his constantly recurring attention to the calls of readers for aid, is the suggestion thereby furnished of the deficiencies in the collection in his charge. This will be a continual reminder to him, of what he most needs, namely, how to equip the library with the best and most recent sources of information in every field of inquiry. Whether the library be a large or a small one, its deficiencies in some directions are sure to be very considerable: and these gaps are more conspicuously revealed in trying to supply readers with the means of making what may be termed an exhaustive research upon a given subject, than in any other way. You find, for example, in looking up your authorities in what has come to be called Egyptology, that while you have Wilkinson's Ancient Egypt, and Lane's Modern Egyptians, both of which are very valuable works, you have not the more modern books of Brugsch-Bey, or of A. H. Sayce, or of Maspero. You may also find out, by mingling freely with a good part of the readers, what subjects are most frequently looked into or inquired about, and you can thus secure valuable information as to the directions in which the library most needs strengthening. Thus, in a community largely made up of people connected In the supply of information desired by readers, it is better to leave them to their own search, once you have put I gave some instances of the singular variety of questions asked of a librarian. Let me add one, reported by Mr. Robert Harrison, of the London Library, as asked of him by William M. Thackeray. The distinguished author of Esmond and The Virginians wanted a book that would tell of General Wolfe, the hero of Quebec. "I don't want to know about his battles", said the novelist. "I can get all that from the histories. I want something that will tell me the color of the breeches he wore." After due search, the librarian was obliged to confess that there was no such book. A librarian is likely to be constantly in a position to aid the uninformed reader how to use the books of reference which every public library contains. The young person who is new to the habit of investigation, or the adult who has never learned the method of finding things, needs to be shown how to use even so simple a thing as an index. Do not be impatient with his ignorance, although you may find him fumbling over the pages in the body of the book in vain, to find what you, with your acquired knowledge of indexes and their use, can find in half a minute or less. Practice alone can make one perfect in the art of search and speedy finding. The tyro who tries your patience this year, will very likely become an expert reader the next. Wide as is the domain of ignorance, there are few among those intelligent enough to resort to a library at all, who cannot learn. You will find some who come to the library so unskilled, that they will turn over the leaves even of On the other hand, you will find at the other extreme of intelligence, among your clientage of readers, those who are completely familiar with books and their uses. There are some readers frequenting public libraries, who not only do not need assistance themselves, but who are fully competent to instruct the librarian. In meeting the calls of such skilled readers, who always know what they require, it is never good policy to obtrude advice or suggestion, but simply to supply what they call for. You will readily recognize and discriminate such experts from the mass of readers, if you have good discernment. Sometimes they are quite as sensitive as they are intelligent, and it may annoy them to have offered them books they do not want, in the absence of what they require. An officious, or super-serviceable librarian or assistant, may sometimes prejudice such a reader by proffering help which he does not want, instead of waiting for his own call or occasion. Let us look at a few examples of the numerous calls at a popular library. For example, a reader asks to see a book, giving an account of the marriage of the Adriatic. You know that this concerns the history of Venice and its Doges, and you turn to various books on Venice, and its This remark will apply as well to numerous other searches which you will have to make in books. The table of contents will commonly take note of all the more salient topics that are treated in the book, whether of persons, of Of course no librarian can devote hours of his precious time to searches in such detail for readers. They are to be supplied with the books likely to contain what they are in search of, and left to seek it in their own way, with such hints and cautions as to saving time by taking the shortest road, as the experience of the librarian enables him to supply. The suggestions here given are not needed by scholarly readers, but are the fruits of long experience in searching books for what they contain. Again, let us take the case of a call by a reader who happens to be a decorative painter, for patterns which may furnish him hints in finishing an interior of a house. Of course he wants color—that is, not theory only, but illustration, or practical examples. So you put before him Owen Jones's Grammar of Ornament, or Racinet's L'Ornement polychrome, both illustrated with many beautiful designs in color, which he is delighted to find. Another reader is anxious to see a picture of "St. George and the Dragon." If you have the "Museum of Painting and Sculpture," in 17 volumes, or Champlin's "Cyclopaedia of Painters and Painting," a dictionary of art in four volumes, you find it in either work, in the alphabet, under "St. George," and his want is satisfied. A youngster wants to know how to build a boat, and you find him Folkard on Boats, or Frazar's Sail-boats, which describe and figure various styles of water-craft. Perhaps an inquisitive reader wants to find out all about the families of the various languages, and what is known Another inquirer seeks for information about the aggregate debts of nations. You give him the great quarto volume of the last Census on Wealth and Indebtedness, or for still later information the Statesman's Year Book for 1899, or the Almanach de Gotha for the current year, both of which contain the comparative debts of nations at the latest dates. The inquirer who seeks to know the rates of wages paid for all kinds of labor in a series of several years, can be supplied with the elaborate Report on Labor and Wages for fifty-two years, published by the U. S. Government in 1893, in four volumes. Another reader wishes, we will suppose, to hunt up the drawings of all patents that have been issued on type-writers, and type-writing inventions. You put before him the many indexes to the Patent Specifications and Patent Office Gazette; he makes out from these his list of volumes wanted, which are at once supplied, and he falls to work on his long, but to him interesting job. A reader who has seen in the library or elsewhere a book he would much like to own, but cannot find a copy in town, wants to know what it will cost: you turn to your American or foreign catalogue, covering the year of publication, and give him not only the price, but the publisher's name from whom he can order it, and he goes on his way rejoicing. An artist engaged upon a painting in which he wishes to introduce a deer, or a group of rabbits, or an American eagle, or a peacock, asks for an accurate picture of the bird or animal wanted. You put before him J. S. Kings In dealing with books of reference, there will often be found very important discrepancies of statement, different works giving different dates, for example, for the same event in history or biography. Next to a bible and a dictionary of language, there is no book, perhaps, more common than a biographical dictionary. Our interest in our fellow-men is perennial; and we seek to know not only their characteristics, and the distinguishing events of their lives, but also the time of their birth into the world and their exit from it. This is a species of statistics upon which one naturally expects certainty, since no person eminent enough to be recorded at all is likely to have the epoch of his death, at least, unremarked. Yet the seeker after exact information in the biographical dictionaries will find, if he extends his quest among various authorities, that he is afloat on a sea of uncertainties. Not only can he not find out the date of decease of some famous navigators, like Sir John Franklin and La Perouse, who sailed into unexplored regions of the globe, and were never heard of more, but the men who died at home, in the midst of friends and families, are frequently recorded as deceased at dates so discrepant that no ingenuity can reconcile them. In Haydn's Dictionary of Dates, Sir Henry Havelock was said to have died November 25th, 1857, while Maunder's Treasury of Biography gives November 21st, the London Almanac, November 27th, and the Life of Havelock, by his brother-in-law, November 24th. Here are four distinct dates of death given, by authorities apparently equally accredited, to a celebrated general, who died within forty years of our own time. Of the death of the notorious Robespierre, guillotined in 1794, we find in Chalmers' Now, although a large share of the errors and discrepancies that abound in biographical dictionaries and other books of reference may be accounted for by misprints, others by reckoning old style instead of new, and many more by carelessness of writers and transcribers, it is plain that all the variations cannot be thus accounted for. Nothing is more common in printing offices than to find a figure 6 inverted serving as a 9, a 5 for a 3, or a 3 for an 8, while 8, 9, and O, are frequently interchanged. In such cases, a keen-eyed proof-reader may not always be present to prevent the falsification of history; and it is a fact, not sufficiently recognized, that to the untiring vigilance, intelligence, and hard, conscientious labors of proof-readers, the world owes a deeper debt of gratitude than it does to many a famous maker of books. It is easy enough to make books, Heaven knows, but to make them correct, "Hic labor, hoc opus est." A high authority in encyclopaedical lore tells us that the best accredited authorities are at odds with regard to the birth or death of individuals in the enormous ratio of from twenty to twenty-five per cent. of the whole number in the biographical dictionaries. The Portuguese poet Camoens is said by some authorities to have been born in 1517, and by others in 1525; a discrepancy of eight years. Of another kind are the errors that sometimes creep into works of reference of high credit, by accepting too confidently statements publicly made. In one edition of the Dictionary of Congress a certain honorable member from Pennsylvania, in uncommonly robust health, was astonished to find himself recorded as having died of the National Hotel disease, contracted at Washington in 1856. In this case, the editor of the work was a victim of too much confidence in the newspapers. In the Congressional Directory, where brief biographies of Congressmen are given, one distinguished member was printed as having been elected to Congress at a time which, taken in connection with his birth-date in the same paragraph, made him precisely one year old when he took his seat in Congress. Even in reporting the contents of public and private libraries, exaggeration holds sway. The library of George the Fourth, inherited by that graceless ignoramus from a book-collecting father, and presented to the British nation with ostentatious liberality only after he had failed to sell it to Russia, was said in the publications of those times to contain about 120,000 volumes. But an actual enumeration when the books were lodged in the King's library at the British Museum, where they have ever since remained, showed that there were only 65,250 volumes, being but little more than half the reported number. Many libra These discrepancies in authorities, and exaggerations of writers, are not referred to for the purpose of casting doubt upon all published history, but only to point out that we cannot trust implicitly to what we find in books. Bearing in mind always, that accuracy is perhaps the rarest of human qualities, we should hold our judgment in reserve upon controverted statements, trusting no writer implicitly, unless sustained by original authorities. When asked to recommend the best book upon any subject, do not too confidently assert the merits of the one you may think the best, but say simply that it is well accredited, or very popular. It is not always safe to recommend books, and the librarian does well to speak with proper reservations as to most of them, and to recommend only what are well known to him to be good, by his own intimate acquaintance with them, or, which is the surest test of all, by the verdicts of critical reviews, or by the constant reprinting of them in many successive years. It was the well-nigh unanimous report at a Conference of American librarians, upon the subject of "aids to readers", that "nothing can take the place of an intelligent and obliging assistant at the desk." This was after a thorough canvass of the relative merits of the various reference books and helps to readers in book form. Not only the casual |