HOT SKETCH NO. 7 The Pampered Dealer

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A CERTAIN condescending old zambuck thought he was doing his Town a large comprehensive favor by being in the hardware business.

Whenever a Customer entered his store, carrying the door-webs through on his hat, the grouchy one would look over his glasses to see who it was, and then go on reading his newspaper until he got good and ready, thereby justly rebuking the intruder.

Salesmen who called to sell him their flawless Goods used to grow old and hoary sitting around the dumpo waiting for him to say officially that he didn’t care to look at the stuff.

Then they would salaam low and in a galley-grind’s voice thank him for the interview, and back out of the place on their shirt-fronts, and go sell a lot of Small Bills at high prices over the County at the expense of Dear House, and then come back and beg the Civic Benefactor to accept the bouquet at 50 percent profit to himself by placing an order covering only the bare quantity they had sold for him.

With a show of reluctance and drab boredom seldom seen outside the Banking Business, the old Nawab would finally put his influential signature to the Order, but only on condition that the manufacturers consented to run an Advertisement at their own cost in the local paper featuring his progressive and popular Establishment. Of course if they cared at the same time to slide in a few 5-point words about their own goods, why he would have no special objection.

If it so happened occasionally that he so far lost his balance as to buy one dollar and sixty cents’ worth more stuff than had already been sold for him by the visiting Salesman, he would sit himself down on his comfortable chair-pad of old newspapers and write off a starchy hand-tooled letter to the House—on stationery that had been printed for him free of charge by some Easy Eugene of the manufacturing world—and insist emphatically upon having a Special Man from the factory payroll to help him dispose of the surplus as well as wait upon customers, assist in taking Inventory, and be generally useful about the premises.

It is not recorded that any of the manufacturers who were privileged to sell their goods to this highly respected and pampered posh went so far as to pay his store rent for him or defray the expenses of his family wash.

But through their tripe-eyed vision of Sales Promotion they ultimately succeeded in swelling his super-structure to the point where he was able to snuggle down into the comforting hallucination that he could throw any one of them into the bogs of bankruptcy at any time by simply holding back his thirty-cent orders.

Now it came to pass that a certain young Lochinvar of high voltage had been tiptoeing about for a favorable Town in which to weigh-in a blooded Hardware Store, and he happened to hear of this martyr to the noble cause of service.

In fact every Salesman that Young Loch met told him the same story about the old crabbino, but some of them heralded the tidings with less profanity than did others.

Young Loch did not have to get a powerful field-glass to see the Opportunity that lay before him and stretched out its arms. He could see it with his eyes tied behind his back.

So forthwith he sallied to the Particular Town to which we have up and alluded, and in due season he opened him up an establishment that had old Puffed Bean’s place looking like a Hongkong junk hole. The swellest cry in Hardware Shelving was installed, and you could close your big searching eyes and walk all over the place without tangling up with nail kegs, rope, barbed wire and other embellishments peculiar to the small-town hardware dispensary.

When the erstwhile Dictator first got news of the coming invasion, the crust began to crack slightly around the edges of his aloofness. He commenced saying Good Morning to his Customers and introduced other revolutionary changes in the business.

Also he began a quiet but systematic campaign of subterranean rapping against Young Loch, having scratched up the buried fact that Loch’s grandfather had once swiveled the books when he was County Treasurer.

But Loch was so busy connecting up with desirable Agencies that he paid about as much attention to the Opposition as if it had been located in Portuguese West Africa.

One by one those manufacturers who had been supplying their exceptional wares in driblets to old Punko, decided to give Young Loch exclusive control for the following sound and sufficient reasons, to-wit and as follows: first, because he was willing to place a decent-sized order on Regular Terms with no overhanging strain in way of Special Conditions; and second, because of the reason just stated.

Loch also ran 6-inch dbl. cols. at regular rates in the influential Local Sheet advertising the Lines he carried and received many free cols. in the restricted Reading Pages where he was heralded as a young man of Exceptional Promise, and his project as a Valuable Addition to the Large And Growing Commerce of Our Town.

Young Loch did not ask the manufacturers to contribute anything toward this smashing publicity campaign, except Electros of their thrice-inspected Goods, which they promptly forgot to send, according to custom.

When old Maharaja Magoop saw his Customers dropping off like crumbs when the table-cloth is snapped, he began to get very irritabilious and petulant, and told the Town Folks in a wavering falsetto what he thought of the civic spirit of a community that would desert a Lifelong Taxpayer for some young Upstart who had never helped the Town in any way.

Several people, who could not conveniently pay their accounts at the time because they had told the Ice Man to bring ice every day, were inclined to agree with him right up to the doggone roof; but even these few anti-penults were obliged to patronize Young Loch’s place to a certain extent because The Latter now had the exclusive agency for certain leading Implement Lines formerly held down by The Former, and which required Repair Parts that must fit perfectly, but usually didn’t.

At last it was brought home to the once Mighty Monarch that any Dealer who controlled a well-advertised and popular Line of Goods enjoyed a Valuable Asset and was supposed to move a muscle once in a while in the direction of selling the stuff, and not expect the manufacturer of it to do all the chores.

Into his concrete cone was also drilled the tardy knowledge that a Customer is entitled to some slight measure of Service, and in the sanctified name of Profit should not be regarded in the light of a blaspheming intruder if he fails to wiggle in on an abject stomach and apologize for leaving some of his money in the joint.

In short, old Rigid Neck came to see ultimately that he was in the Discard good and fine. With ever-increasing grouchiness he gradually jelled down in the old sagged Cane Seat where the merry little spiders could spin their silvery webs in peace above his cosmos.

The last heard of him, he had rented out his Store window to an itinerant printer who installed therein a nice little Foot Press and was doing very neat calling-cards for 50c per 100.

As for Young Loch he kept up the Good Work full many a year and came to be most highly respected by his Fellow Citizens, including the President of the Enterprise Real Estate & Investment Company whose budding daughter Loch plucked off the rosebush of Love before his red-eared rivals got within a mile of the garden.

Loch was also beloved by Salesmen everywhere, for he never asked them for an Inside Five, a breakage allowance, or donation of Goods for a Church Fair Raffle.

And he always got through with The Boys in time for them to get away on the Four Forty-Five and see a good Show in the Big Town that night.

The Lesson for Today: He who serves most is the King Pin.


                                                                                                                                                                                                                                                                                                           

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