FLOPPINGHAM WATERDELL sat in his office, feet erect, smoking his morning sisal. And nursing along his habitual grouch against Dear Firm. Six months before, Floppingham Waterdell had been stricken with the honor of Branch Manager. It was the biggest job he had ever managed to throw in all his long speckled career, but for some foolish reason Dear Firm thought they had hold of a Whale when they fished him out of the deep blue sea of Job Searchers. “The utter planlessness of their work,” sighed Floppingham, re-crossing his unexercised legs and taking another long, legumenous puff at the root of all evil. “They send me here to take charge of an office that has heretofore been conducted absolutely without system, and then they expect me “All work should be planned beforehand,” continued Floppingham, reflectively. “No business man should attempt to do business until he knows his territory thoroughly and the character of his Prospects—even down to their peculiarities and hobbies, thus eliminating lost motion in the Approach, and simplifying the road of ingress.” From the foregoing irridescent little exerpt from Floppingham Waterdell’s daily conferences with himself over the deficiencies of his Firm, the reader has come to the conclusion, or not, as the case may be, that Floppingham was himself a rhinoceros of no small heft when it came to Business Efficiency. And indeed Flop was. Every file in the office, every colored thumbtack on the map, every drawer of his desk, every card-index, chart, letter and cuspidor sang of The Office Efficient. And all accomplished within six short, shrimpy months! For examp: When Floppingham took charge of the dump, you couldn’t find a letter in the files without looking for it. Three months later you didn’t have to go to the files at all when you wanted to look at a letter. You would go to a Card Index where you found all the meaty paragraphs of the letter arranged on a card alphabetically, chronologically and hypodermically, including the writer’s telephone number and all such other thrilling news as appears at the apex of the average letterhead. As a check against error, you then would get out the original letter from the regular files and compare the card with the letter, or the letter with the card, or vice versa, and the trick was done! Positively no plush curtains or false bottoms to deceive you! It took one girl only four months to get this system in shape so she could take off the skid-chains. Before Floppingham assumed charge, nobody around the office even knew how many steps a thirsty bookkeeper had to take to make the But Floppingham, through his original system of Step Reduction, figured out that if the bookkeeper would lengthen his stride to the Thirst Muffler, he would thereby reduce the number of steps; or, in other well selected words, reduce the time consumed in wasting Dear Firm’s time drinking water. Thus if ten steps were saved through Step Standardization, and each step consumed one second, that would mean a net saving of ten seconds per trip to the Trough. Granted that six trips per day were made during the winter months, and six hundred during the Dog Season, the result would be a grand total of umpty-ump hours per year per clerk, or a net saving of ifty-ift dollars per year to the Business. And just to show you to what a fine point the reasoning of the Efficiency Engineer can be spun out without snapping, we will add that Floppingham always took into consideration These were but a couple of Floppingham’s efficiency installations. He had a million of them. They ranged all the way from Sales Planning to counting the number of puffs to a hemp panatella. He wore out the seat of his trouserial furniture figuring them out. One day Dear Firm sent him a letter swathed in purple satire, suggesting that Efficiency was a means, not an end, and that if he felt that his Branch could do a little Business once in a while without greatly impairing its uselessness, they would send him a bright young man with a plaid vest to help him make sales. Whereupon Floppingham Waterdell adjusted his glasses, took up his efficient pen that had pulled him through many a stall, and wrote out plans and specifications covering the kind and quality of man he desired. It is possible that the talent and virtues and experience of the Human Race, taken as a whole, might have perhaps been able to squeeze up to Floppingham’s requirements as set forth by Flop under numerous heads and sub-heads When Dear Firm received from Floppingham this last brilliant contribution to the records of Commercial Pish, they winked one eye clear to the roots and then dictated the following Appreciation: “We don’t know just when it happened, nor just how it happened, but the Business World today is infested with a new stripe of grafter—the Efficiency Eel, to which School you seem to have a Rhodes Scholarship. “Efficiency Eels are Word Wizards and Figure Fixers of a very clever order, and we poor uneducated kanoops of the workaday-and-night world have been caught by the swing of their phrases and the flare of their ‘facts.’ “Not a yap of them ever did a day’s work since he left college, and couldn’t get out and sell a bill of postage stamps at 50 and 5. Instead of planning for business, they make a business of planning. They are always getting ready, but they never start. They are piffling “The reason they keep planning and organizing and systemizing all the time is because they know they are nix glox on Performance. And plans without performance are like teeth without jaws. “Show us the gunk that is always laying the blame for his own failure to lack of efficiency and system in his employer’s business, and we’ll show you a gunk who is stalling for fair. “For six months, come Yom Kippur, you have been ‘planning’ to bag a little business, and if we kept you there for six years, or six hundred years, you would still be planning. You are a planner and not a worker. You can MAKE plans all right, but you could not EXECUTE one of them if it laid its head on the block and handed you the axe. “It isn’t your fault, Mr. Stall, that we have been slow to get your curves. We are just like hundreds of other firms—just plain, ordinary yappoos who would rather hire an outside man at $20,000 a year to do nothing but plan, than Lesson for Today: One bill of goods sold is worth more than a dozen planned. |