CONTENTS

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FOREWORD v
Unit I. THE SALESMAN AS A BUSINESS BUILDER
Specialized selling of home furnishings as a career 3
Increasing sales and earnings 5
Fundamentals for good selling 8
The daily check-up—A perpetual inventory 10
Unit II. TECHNIQUE OF SALESMANSHIP
Sale objectives 17
Starting the simple sale 17
The all-important interview 20
Three general considerations for closing sales 23
Meeting the customer 24
Unit III. SALESMANSHIP APPLIED
How to demonstrate values 29
Contrast in buying methods of women and men 35
Enriching your vocabulary 40
Hidden factors that increase sales 42
Unit IV. STYLE AS A SELLING FACTOR
Significance of style 49
Period styles from Renaissance to Early Colonial 50
American styles 70
Using style appeal in selling 74
Unit V. FURNITURE WOODS—THEIR ORIGIN AND USE
Value and price in relation to home furnishings 83
Principal furniture woods 85
Making the most of wood structure and its appeal to the eye 86
Importance of craftsmanship 92
Unit VI. SELLING SLEEP EQUIPMENT
Selling equipment to meet customer's needs 107
Mattresses and springs 112
Pillows 123
Studio couches and sofa beds 126
Unit VII. AN INTRODUCTION TO THE ART OF INTERIOR DECORATION
Interior decoration as a selling method 131
Emotional values of light, color, line, and proportion 133
Color management in decoration 139
Principles of furniture arrangement 141
Unit VIII. FLOOR COVERINGS AND FABRICS
Drapery and upholstery fibers and fabrics 153
Floor coverings 159
Selling coverings for other floors 171
Use of ensembles in selling 172
Unit IX. FURNISHING THE LIVING ROOM, HALL, AND DINING ROOM
Furnishing the living room 179
Distinctive hall furniture

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