LETTER No. X.

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First experiences "on the road" inspire little
confidence on the part of Pierrepont either
in himself, the Graham goods, or
country hotels.

Fosterville, Ind., March 4, 189—

My Dear Father:

Although I have not succeeded to date in getting far enough from Chicago to escape the odors of your refinery and have yet to ascertain how a man looks when he gives an order, I feel that I am going to like being a drummer. There is a certain independence about it which pleases me. While I, of course, shall labor early and late in the interests of the house, there is a great deal in not having a time-keeper staring you in the face every morning. The call left at the hotel office is sufficient reminder to me of the flight of time, especially after I have sat up till 4 A.M. trying to make things come my way. I may not, as you hint, be cut out by the Lord for a drummer. In fact, I don't believe I was, for from what I have seen of the species I am of the belief that the Lord does not number its manufacture among His responsibilities. At all events it is sufficient for me to know that you, the head of the house, have selected me as one.

Let me reassure you on one point. I may have looked chesty and important when I started from Chicago the other morning, but my experience as a drummer for Graham & Co. has so completely knocked the self-esteem out of me that I don't believe my hat will ever cock on one side again. It's all right enough to sit in the office and talk about the big business you have built, but just get out into the world and stack up against the fact that you've got to sell our stuff to suspicious buyers or lose your job, and you'll find yourself a first-class understudy for Moses in short order.

The first two days out I felt so proud of the house that I added "Graham & Co." to my name on the hotel register. But I dropped that little flourish just as soon as I saw that it got me the worst room on the key-rack and the toughest steak in the dining-room. What on earth have we been doing to people for the last thirty years that makes them all down on us? I see that I'm going to have no trouble in making the concern known; in fact, if I may venture to say so, it seems to be too well known.

For some reasons I regret leaving the house. Business may go on well enough in my absence, but it's a mighty poor fiddler who thinks the orchestra plays as loud as it did before he breaks a string. I thank you for your hints as to methods in soliciting trade, but I also appreciate the truth that, after all, the man on the spot must give the decision. So far, I see no reason for your belief that a fund of anecdote is not necessary to the commercial traveller. (I may say in passing that I much prefer this phrase to drummer, although I am prepared to admit that after I sell a bill of goods I may be ready to accept any title.) Jokes may not be profitable as the main stock in trade, but they are certainly essential as a side line.

So far, I have been utterly unable to get up early enough in the morning to reach a customer before he has fallen into the clutches of one or more of my competitors, and when I arrive they are usually so hilarious over funny stories that business—especially serious business, like the buying of our products—is the thing farthest from their thoughts. Because a man who wanted to sell you a dog once indulged in flippant, but you must admit, clever repartee about your needing such things in your business, you must not draw the inference that the sense of humor has entirely departed from storekeepers.

Of course the joke must not be on the prospective customer, as was that of the dog fancier in your case. I found that out to my sorrow the other day. I had almost persuaded a country grocer to try a couple of pails of lard and a ham—not munificent, but a beginning—when I tipped the fat into the fire by being over keen to take a joke. A small boy came running in with a wad of paper, apparently containing money, clutched in one fist and a card in the other hand.

"How much is ten pounds of sugar at 5½ cents a pound?" he asked.

"Fifty-five cents," said the grocer.

"And a quarter of a pound of 60-cent tea?"

"Fifteen cents—to your mother"—smiled the grocer.

"And a half peck of potatoes at 28 cents a peck?" asked the boy.

"Fourteen," said the grocer.

"And four cans of tomatoes at 12½ cents each," said the boy, consulting his list.

"Just fifty cents," said the grocer.

"And six pounds of rice at 3½ cents?"

"Twenty-one cents. Is that all?" asked the grocer, as the boy put his card in his pocket.

"Yes," said the boy; "what does it all cost?"

The grocer figured with a bit of charcoal on a bag and said: "A dollar fifty-five. Will you take the package?"

"Nope," said the boy, edging towards the door. "I'm on my way to school."

"Very well, I'll send it right up," said the grocer, urbanely.

"Wouldn't if I were you," said the boy. "Ma aint at home. She don't want the stuff, anyhow. That was only my 'rithmetic lesson."

As the lad vanished I laughed and said "bon voyage" to my prospective order. The worst of it is, the boys say that this story dates back to Joe Miller's great-grandfather. But it taught me that it is sometimes wise to be deaf, dumb and blind to the point of a joke.

Unfortunately, I am short on the joke market, and to date have been unable to meet the keen competition I encounter in this line. Job Withers, a big-faced, big-voiced chap, who travels for Soper & Co., spins yarns with the speed, ease and penetrating quality of a well greased circular saw. When he goes into a store he looks about, comments on any changes or improvements that may have occurred since his last visit, asks the proprietor about his dog, if he has one, and about his wife, if he has not, sits on a barrel and says: "Did I ever tell you—?" At that there is a great shuffling of feet and all the store loungers sit up and take notice. Then he launches into a story and follows it with another and another. Then, when the boss is wiping away the tears that come with the laughter, Job pulls out an order blank and, with a look about the store, says: "I see you're almost all out of—" and he writes off a list of things. Before the echoes of the laughter have ceased the order is rolling along towards "the House" in the custody of a two-cent stamp.

If there is one thing needed more than nerve in this business it is hypnotism; and in the practical part of this science Job Withers has Mesmer and Professor Carpenter backed clear over the divide. It's no trick to sell a man anything he wants, but unfortunately no one ever wants anything. The Job Witherses see to that by their delicate attentions in keeping everybody stocked up. A man'll never get the V. H. C. from "the House" till he learns how to sell goods that his customer doesn't want, and I tell you, pater, a good swift game of talk—the right kind—is what gives the shelves and refrigerators of country stores indigestion. If you pursued a different policy I do not wonder that when you tried travelling you had, as you hint, to run the last quarter in record time in order to anticipate a request for your resignation.

But I have a suspicion that you have not dealt squarely by me. I will be frank and tell you why. In view of the paucity of my supply of stories—and nothing, I assure you, but extremity would have induced me to do it—I overhauled your letters the other day and weeded out the best of your anecdotes and tried them on some of my intended customers. It immediately became clear to me why you do not believe in story-telling as an adjunct to trade. You must have been less philosophical during your brief stay on the road than you are now, otherwise you would have realized that the failure of your crop of anecdotes to yield a harvest does not prove the futility of planting a different class of seed. The well-known facts concerning our hams do not demonstrate that there are no good hams in the market.

One thing is sure. I shall send "the House" an order before the week is out, even if I have to eat the stuff myself. It really can't be worse than the food I get at some of the hotels. The hotel in the town before this was a wonder. I asked for a napkin and the table girl said they used to have them, but the boarders took so many with them that it was too expensive. I guess they ate them in preference to the food. I told the girl I'd have a piece of steak and an egg. She returned, cheerful but empty-handed.

"I am sorry, sir," she lisped, "but cook says the last piece of steak has been used for a hinge on the landlord's daughter's trunk. She is to be married to-day," she added, with a smile evidently intended to be engaging. But I didn't care to be engaged, at least not to her.

"Well, bring an egg and some toast," I said, amiably.

"Sorry, sir," chirped up Bright Eyes, "but cook's just beaten up the egg. She says you can have your share of it in the meringue pudding at dinner."

"What have you got, then?" I demanded with some acrimony.

"Hot lamb, cold lamb, roast lamb, and minced lamb," she gurgled. I subsequently ascertained that they sheared the lamb a few days before and that the poor innocent caught cold and died.

If they were as strict in their menu in these country hotels as they are in their rules, it would be all right. No hotel is complete without a long list of "Don'ts for Guests," plastered on the inside of the door. Here are a few that appealed to me with especial force:

"Please do not tip the waiters or the porter." (As the waiters did nothing for me and the porter weighed 285 pounds I conformed to this rule.)

"In event of fire an alarm will be sounded on the gongs if the night clerk is awake. The fire-escapes are in the office safe. In case of fire you can have one after you have paid your bill."

It is hard to get a decent night's rest in these hostelries. If it isn't one thing it's another. Last Saturday I was so tired that I felt I wouldn't care if I jumped Sunday right out of the calendar. Sunday morning I was sleeping beautifully when there was a rap on the door.

"Been't you a goin' to git up?" came a squeaky voice.

"What time is it?" I asked.

"Half past seven," was the reply.

"Get up? No, go away," I shouted.

"Breakfast comes in half an hour," said the squeak.

"Don't want any breakfast," I thundered back.

"All right, the other boarders do."

"What in blazes is that to me?" I snarled.

"We want your sheets for tablecloths."

Do not worry. I shall not write long letters to "the House." They will be as short as my expense account will permit.

Your hungry but hopeful son,
P.

P.S. On the dead, now, did my recital of my hotel experiences make you laugh? They are not quite genuine. How do you think they would go as a part of my sample line of stories for the trade?


LETTER NO. XI.


                                                                                                                                                                                                                                                                                                           

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