"Not vital!" he exclaimed, getting out of his chair and facing her. "Not vital! Really, Miss Maitland, what can you call vital? Fire insurance is as vital as anything in the world of business to-day—or in any world that I know anything about." He paused, and some of the indignation went out of his eyes. "I beg your pardon," he said more gently. "I had thought I was making you understand." "You were—you were," Helen hastened to assure him; but he shook his head. "Not if you think, after all, that fire insurance isn't vital." "I'm afraid I chose my word badly. What I meant, perhaps, was that it wasn't picturesque. It isn't that, is it—as the word is generally understood?" "You mean it isn't building bridges over boiling chasms three thousand feet below in the Andes river bottoms; it isn't leading ragged armies of half-baked South American natives against a mud stockade; it isn't shooting African animals and dining on quinine and hippopotamus liver. No, there's none of the soldier of fortune business about it. But vital! My heavens! what do you call vital?" "I don't know," said the girl, humbly. She was somewhat abashed before this flare her words had so suddenly lighted. And she felt honestly contrite, for she saw she had hurt an ideal that was very close and real to the man before her. At the sound of her reply Smith came to himself. "I really beg your pardon—again," he said, with a little tremor in his voice. "I didn't appreciate what I was doing, or I wouldn't have blown up with a report like a nitroglycerine storehouse. Will you excuse me?" Helen looked squarely at him. "Yes—I will," she said, "on one condition." "And what is that?" "That you blow up again. I would really like to see it just as you do, and that is much the best way—carry me along with you." The underwriter looked momentarily away; then his eyes rested on her thoughtfully. "All right. I'll do it," he said. "I'll make it so plain to you that you can't escape it. I'll hold you with my glittering eye till you cannot choose but hear," he quoted, with a smile. "I do not choose but hear," Miss Maitland said. Smith was silent for a long minute. "The picturesque things are all very well in their way," he said. "Revolutions and railway building and all that. Let us take railway building for example—I was once in the construction department of a big railroad, myself. But every one can't get into that department, and even there, there is a good deal of routine and very little thrill. It's only once in a lifetime, practically, that a man gets his chance to build the suspension bridge that swings a mile above the chasm. With most railroad builders one day's work is pretty much like another's. Not much excitement, except at long intervals. To plan what you must do is interesting, of course, but the execution is generally a long grind." "Yes," Helen assented; "I fancy that would be so." "It is so. But even if it were not, the kind of obstacles that must be surmounted are very much the same, year in and year out. You ford quicksands; you evade granite hillsides; you fight walking delegates. What I mean is that the set of obstacles doesn't change much, and the environment of the railway constructor is always about the same. But that is not so with the underwriter. One moment he is in the construction camp of the road builder, and the next in the palace of the city banker; one moment he is in an Idaho sawmill, and the next in a New England college chapel; one moment he is in a Florida orange grove, and the next in a salmon cannery on the Oregon coast. Ten thousand businesses pass before his eyes, and he must be alert to the local conditions affecting every one. There is no fixed environment for the underwriter." The girl interrupted him. "That may be true. But there is no work of original construction about it, is there? Can you compare the vitality of your business with that of the men who create their own ideas? There is no routine about that. And after all, isn't that more vital than anything else can be?" "Yes," said Smith, "I presume it is. Certainly it is for the genius; probably even for any man of high and true talent, a man able to lose himself in his own creation. Undoubtedly that is the only real elixir of life, the only ineffable exaltation. But isn't that carrying your argument out too far? We can scarcely set a standard for creative geniuses—there are too few of them. You spoke of the men who create their own ideas. How many of them are there? There are thousands of near-authors, near-musicians, near-artists, near-poets, who are painfully remote from the genuine article. Do you understand what I mean?" "Oh, yes. And that is so. I myself have at least seen that." "Of course it is so. And do you suppose these second-rate creators get the real thrill? Not they. In their hearts they know they are frauds, impostors, dilettantes at best. There is no vitality to their grip on things, and they know it. They deal with the spurious and fustian from cradle to grave. Why, I myself know innumerable people that spend their lives in trying to persuade themselves into thinking they are doing something worth while!" Mentally the girl winced; the words went home so close to Pelgram, who had been in her own mind. It was this very feeling of protest, for which Smith now found voice, that had sickened her of Pelgram. "Such people get little out of life," the underwriter went on, "probably first because they are constantly uneasy in the knowledge that they are charlatans, and second because they do not have anything real, anything alive, to face. They deal in half-tones, in nuances—" Nuances! Was the man clairvoyant? He had suggested that an underwriter ought to be. Helen felt that this channel had been pursued far enough. "No one defends dilettanteism as such," she said. "One can, though, easily enough, if one wishes," Smith promptly responded. "After all, to do things for the love of doing them is the right way. But they must be the right things, and to get the full taste out of anything one must have faced real dragons to attain it. There is no lack of dragons in the insurance business. You're fighting them all the time. If it isn't against time to keep your premiums up, it's against fate to keep your losses down. And of course all your days you're fighting on not one but a thousand battle lines to keep your rivals from getting your business away from you. Now your little artist, your semi-creator, hasn't anything like that. So long as he lives he hasn't any real facts to face." "No; I suppose not," said the girl, slowly. "The same trouble, or very nearly the same, exists for your soldier of fortune. To be sure, he faces facts—there can be no doubt about that—but they are facts he deliberately seeks, and not the actual obstacles that the world rolls up before him. He gets color and excitement all right, but the quality of the self-constructed excitement isn't quite so fine; in fact, after a while it begins to pall on one. Then, too, a man wearies of doing things that serve no useful end and that get nowhere; he begins to feel awkward and superfluous in the whole scheme of things. And these soldiers of fortune don't really do anything, they merely put on the canvas a few bold strokes that attract ephemeral attention but which their successors promptly paint out, and they leave the world precisely where it was before they entered it or carried on their living." "But isn't that much the same with you, too? Fire insurance doesn't get anywhere, does it? Of course it's more useful to provide people with fire insurance than with South American revolutions, but after all it isn't indispensable. The world could move, couldn't it," she said diffidently, "without fire insurance? At least it did so for a good many centuries." "The modern world couldn't," Smith said promptly. "Insurance is one of the things that the world, having had, could not do without. You do not perhaps realize the trend of the world to-day. It is no longer military; it is along commercial lines. Napoleon and Wellington to-day would be capitalists, either bankers or merchants or manufacturers, and their battles would be fought with money, not men. The world is ruled by commerce and trade—and where would trade be without fire insurance? Nowhere. The foundation of modern trade is credit. Without credit, no trade—or either petty trade limited to cash transactions or trade carried on by great millionaires or trusts who are above the fear of fire—although it is doubtful if there are any such. But for ordinary people, take credit away and trade is at an end." "How is that? I don't understand," the girl said. "Business to-day is transacted mainly on borrowed money. Jones, who keeps a corner grocery store, hasn't enough money to buy groceries because his customers don't pay him until the end of the month. So he goes to White and Company, who are wholesale grocers, and buys his stock on credit. But do you suppose White and Company would let him have those groceries if it were not for insurance? Certainly not; that's their only protection. If Jones's store burned with that stock before it was sold, and there was no insurance, who would lose? Not Jones—White and Company could force him into bankruptcy, but that wouldn't collect their bill. As I said, trade would be impossible, except cash trade and that in the grip of interests so vast that the ordinary run of fire losses wouldn't count." "I never thought of that before," the girl remarked. "Would the cotton grower ship his cotton north to the New England mills or to Liverpool if he couldn't insure it in transportation? No; he wouldn't dare take the risk. His cotton would remain on his plantation until some venturesome buyer came, paid him cash, and carried it away with him. We should go back to the commercial dark ages." "You have crushed me, Mr. Smith," Helen said with a smile. "I will admit that insurance is indispensable." "I was in hopes that you would admit it, not because you were crushed, but because you saw." "I think I'm beginning to see," she answered. The underwriter regarded her a little doubtfully; then a whimsical smile crossed his lips, making him singularly youthful and—Helen noted—singularly attractive. By a sudden change of thought he turned toward the window. "A seaport city is a wonderful thing," he said. "Here come the keels of the world, bringing the tribute of the seven seas. It is a fine place to work, Miss Maitland, this down town New York within sight of the water and the water front. Even if you seldom get time to look at it, you have the feeling that it is there. There is never a minute, summer or winter, night or day, when those keels are not bringing argosies home to these old docks. Merely to walk along the shore front is as though one were in touch with all the world." "I've seen some of it in Boston," said the girl; "but Boston is not the port it used to be." "There are places in the world, they say—Port Said is one of them and the CafÉ de la Paix in Paris is another—where all things and all people come soon or late. Those places must be the most interesting in the world." "You have never been abroad?" the girl asked. "No; I never had time. I have to get my world travel, world strangeness, world movement, as I can. And I get it pretty well, here in this office." "Here! What do you mean?" "We photograph it all, day by day." "Oh," said Helen, "you mean you get it all from the maps you showed me?" "Partly that. That is, the maps are part of it. They make the stage, the setting where the insurance drama is played. But the characters come on the stage through the medium of plain sheets of printed paper known as daily reports. The daily report is the link that unites this office to the throbbing life of a thousand cities around us." "And what is a daily report? Certainly the name of it doesn't sound romantic." "No, it doesn't. And yet the daily report is as vital a document as there is in the world." "In what way? I never heard of it before." "You never asked Mr. Osgood. He has sent us many thousand. As you know, the company receives its business from agents, scattered all through the country, at most of the important and a large number of unimportant points. In New England alone this company has nearly two hundred agents, each one writing policies when people apply for insurance." "Does Uncle Silas write policies? I thought the companies themselves did that." "No. Mr. Osgood has a young man in his office—his name is Reed—who does nothing else. And every time a policy is written by Mr. Reed and signed by Mr. Osgood or Mr. Cole and delivered to the assured, this peculiar document, the daily report, is made up and sent in to this office. It is really a complete description of the policy which has just been written." "But there must be thousands!" "Of course. One for every policy every agent issues. We get more than two hundred a day in this office." "That's why Uncle Silas said I ought to go to a home office to see things properly. That's what he meant—it's the center of everything. I begin to understand." Smith, glancing at her, perceived that there was no question of her interest now. "Here they come, the daily reports," he continued, "and we open them—dailies from Chicago, San Antonio, Butte, Lenox, Jersey City, Tampa, Bangor. Dailies in English, a few in Spanish, quite a number in French, for a few of our Canadian agents speak nothing else. This current of dailies flowing through this office, never ceasing day in and day out, year after year, is like the current of the blood tending back to the heart, like the response of the nerves to the pulse-beat, reporting at the brain, bringing news of the body's health, even down to the fingers' ends. And we sit here, like a spider in a web, drawing all the world." "What do they tell you?" asked the girl, absorbedly. "Everything;—or nearly all. Is a trust in the making? We know of it here, when we see the ownership of scattered factories change to a common head. Is prohibition gaining ground in the South? We can tell by the shut-down endorsements on brewery and distillery policies and by the increasing losses on saloons whose owners can make no further profit. Is there a corner in wheat or coffee or cotton? We follow the moves in the struggle by the ebb and flow of insurance in the big warehouses and elevators and compresses. Is the automobile market overstocked? Our rising loss ratio gives the reply. Are hard times coming? We can tell it when the merchants begin to cut down their insurance, which means their stocks as well, buying what they need from day to day. Is the panic over? We learn it by a rush of new dailies, buildings in course of construction, new and costly machinery introduced in factories, increased insurance all along the line." "It sounds almost uncanny," said Helen, slowly. "Can you really learn all these things in this way?" "Not all, of course, or at least not always, by any means, for the Guardian is only one of many companies, and only a small part, a fraction of one per cent, of the country's business comes to us. But we learn a great deal; much of it along rather surprising lines. I learned yesterday, for example, that the scandal which has been suspected to exist between the fair but probably frail Mazie Dupont and her manager is undoubtedly a matter of fact." "How could you find that out?" Helen was amazed to find herself asking. The actress was a celebrity, to be sure, yet Miss Maitland, in her own self-analysis, should hardly have evinced curiosity regarding the details of her private life. "Ownership of pretty country house up the Hudson transferred from his name to hers. Endorsement on our policy," replied Smith. "Of course that's not proof, but its pretty good presumptive evidence. We get similar cases every day. Here's a millionaire gets caught the wrong side of the stock market and needs money. We know it because his hundred thousand dollar Franz Hals goes to the art dealer's to be sold, or some big mercantile building that he owns is mortgaged to the Universal Savings Bank. Endorsement for our daily report. So they go." "Well, I shall be afraid to have our furniture insured ever again after this," said the girl, with a laugh. "Insure it with the Guardian, and I myself will see that your family skeletons are kept safely out of sight in the closets where they belong." "That's very nice of you." "I'm afraid, though, that your insurance wouldn't be very interesting, as regards sensation," the underwriter went on. "But there are lots of people the investigation of whose insurance affairs is in the field of a first-class detective agency. There are people, as you may or may not know, who make their living by having fires. These fires are fraudulent, of course, but fraud is very hard to prove. We can never secure a witness, for no one applies a match to his shop while any one is looking on; and with only circumstantial evidence and an individual pitted against a rich corporation, the jury generally gives the firebug the benefit of the doubt. Most of these people put in a claim for goods supposed to have been totally burned but which in reality they never possessed or which have been secretly removed just before the fire. Usually they have a fraudulent set of books, too, to back up their claim; and we have to keep a close watch all the time for birds of that feather." "But how can you?" "Oh, we have a pretty complete fire record compiled from loss experiences sent by every company to the publisher. All companies subscribe to this record. If a man has several suspicious-looking fires, nobody will insure him. If he gets such a bad fire reputation in one town that he can't get insurance there, he moves somewhere else, but the record keeps track of him, and finally he has to turn honest—or change his name." "Do many of them do that?" "Not so many as you'd think. You see, it's not so easy to disguise one's personality. The La Mode Cloak and Suit Company may turn out to be our old friend Lazarus Epstein; but we have the service of the principal commercial agencies to aid us in becoming better acquainted with our policyholders. And any one who has no rating in these commercial agencies we investigate very thoroughly, making our local agent tell us all he knows of the man, and sending for a full detailed report by the commercial agency besides. Even then we occasionally get caught with a crook, but not often. The Guardian is very careful; if all other companies were equally so, there would be fewer firebugs in business." "How do you mean?" "Well, many companies rely wholly on their agents; they don't send for these special reports, and the result is that they get caught for a dishonest loss, and the crook who is smart enough to make the agent think he is straight gets away with it. Thus encouraging the impostors." "But are not the commercial agency men fooled too?" "Oh, yes, they're only human; but at least you have two sources of information to draw on—and three, if the man has a fire record. By the time we've finished we are apt to know a good deal about our policyholder, here at the home office, and sometimes we learn very strange things—sometimes humorous and sometimes quite the reverse." He stopped, and Miss Maitland, seeing his pause, hesitated with the question she had been about to put. "I wonder if you'd care to hear about a case that came to my notice yesterday," he said. "I would very much," the girl replied. "You know these commercial agency reports are by no means what I should term models of English prose style. They are usually about as dull and dry documents as any I know in the manner of their presentation of facts. Their authors have about as much need for imagination as the gentlemen who compile city directories and telephone books; beside them articles in the Encyclopaedia Britannica are yellow journalism. All the same, they deal with facts, and facts can be more tragic than any romantic fiction ever produced. This case I speak of was simply the story of a harness maker who lived in Robbinsville, a small town up in the center of New York State. A little while ago our local agent wrote a policy on this man's stock, and because he had no rating showing his financial responsibility, the underwriter who passes on New York State business sent for a detailed report, which after some delay came to us yesterday." Again he paused, and there was silence in the little office until he resumed. "The rating said—and the manner of it showed that the reporter felt the poignancy of his words—that the harness maker was bankrupt. For nearly fifty years he had kept a harness shop in that same little town, and competition by a younger, more aggressive man had taken away a good many of his customers, his money had gone in ordinary living expenses, his assets had shrunk to almost nothing, and his liabilities had increased to fifteen hundred dollars, which to him might just as well have been a million, and now all he could do was to throw himself on the mercy of his creditors. Which he did." "And what did they do?" said Helen, in a low voice. "This is what the old man said—the commercial agency reporter gave it just as the old man said it: 'I have sold harness in this town since I was twenty years old. Now you say I am bankrupt. I want to do what is right. I don't want to cheat any man. I don't know where the money has gone. You gentlemen must do what is best. But I hope you can make some arrangement by which I can keep my business. I have had it so many, so many years. It probably won't be for much longer anyhow. But we don't want to go on the town—my wife and I. A man and his wife ought not to go on the town when he's worked honest all his life and is willing to work still.'" Smith rose abruptly, and turned toward the window. "I've heard of 'Over the Hills to the Poorhouse' and similar things," the underwriter went on, after a moment, not looking at the girl, "but this somehow seemed different. Perhaps it was its unexpectedness, or finding it in such a way. Do you know," he said, "I felt as though I'd like to write a check for fifteen hundred dollars and send it to that old harness maker up in Robbinsville, just to give him one more chance." He turned at the touch of a light hand on his arm. "I'd like to go halves with you," said a voice which Helen's Boston acquaintances would hardly have recognized as hers. "It's a go," said Smith. "I can't afford it; but five or six hundred dollars in actual cash would probably straighten things out pretty well, and if the creditors don't grant the extension to give the old fellow enough to carry him the rest of the way—by Jove, we'll finance the harness business, you and I!" "You can count on me for my half. Shake hands on the bargain!" cried Helen, in the exhilaration following emotion sustained, and Smith gravely took her hand in his own. For a moment they stood side by side looking out on the East River which O'Connor's office overlooked, and for a space neither spoke. Then Helen returned somewhat sedately to her seat, and demurely spoke to Smith's back:— "Well, my present interest in the fire insurance business is all that its most ardent champion could wish." The underwriter turned back to her. "I'm awfully glad if I haven't bored you," he said. "I've been holding forth like a vendor at a county fair. But I didn't mean to do it." "You know you haven't bored me," she replied. "But I must be going now. I thank you very much for the trouble you have taken with my education. I hope it will not turn out to be altogether barren." "I hope it will not," returned Smith, politely. She was about to turn to the door. The underwriter made no move. "Shall I say good-by now?" she asked. "Here better than elsewhere. Good-by." And then, to her subsequent surprise, Helen found herself saying:— "I am stopping with my aunt, Miss Wardrop, at thirteen Washington Square, North. If you and I are to go into the harness business together, I hope you will come—and bring your price lists and things, won't you?" "Thank you. I will surely come," the underwriter answered simply. It was not until she found herself once more mounting the steps of her aunt's house that Miss Maitland recollected the lamp shade. |