XI INTERVIEWS

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If you compare any interview story with any speech report in any representative newspaper, you will readily see how a discussion of interviews easily becomes an explanation of the differences between interview stories and speech-reports; that is, how the report of an interview differs from the report of a public utterance of a more formal kind. There are few differences in the written reports. Each usually begins with a summary or a striking statement and consists largely of direct quotation. Were it not for the line or two of explanation at the end of the introduction, it would be practically impossible to tell the one from the other, to tell which of the reports sets forth statements made in a public discourse and which gives statements made in a more private way to a reporter.

The difference lies behind the report, in the way the reporter obtained the statements and quotations. And the whole difference depends upon the attitude of the man who made the statements—whether his words were a conscious or an unconscious public utterance. When a man speaks from a platform he utters every sentence and every word with an idea of possible quotation—he is not only willing to be quoted but he wants to be quoted. But when he speaks privately to a reporter he usually dreads quotation. Of course, he expects that you will print a few of his remarks but he is constantly hoping that you will not remember and print them all. He speaks more guardedly, too, since he is not sure of the interpretation that may be given to his words. Hence it is a very different matter to report what a man says in public and to get statements for the press from him in private. Any one can report a speech but great skill is required to get a good interview—especially if the victim is unwilling to talk.

The first matter that a reporter has to consider is the means of retaining the statements until he is able to write his story. It is a simple matter to get quotations from a speech because it is possible to sit anywhere in the audience and write down the speaker's words in a notebook as they are uttered. But the notebook must be left behind when you try to interview. When a man is not used to being interviewed nothing will make him reticent so quickly as the appearance of a notebook and pencil; he realizes that his words are to appear in print just as he utters them and he immediately becomes frightened. Ordinarily so long as he feels that what he says is going into the confidential ear of the reporter—and out of the other ear just as quickly—he is willing to talk more freely and openly and to say exactly what he thinks. This, of course, does not apply to prominent men who are used to being interviewed and prefer to have their remarks taken down verbatim. Such an interview, however, is little more than a call to secure a statement for publication.

It might be well to settle the notebook question here and now when it assumes the greatest importance. The stage has hardened us to seeing a reporter slinking around the outskirts of every bit of excitement writing excitedly and hurriedly in a large leather notebook. So hardened are we to the sight that some new reporters buy a notebook just as soon as they get a place on a newspaper staff. But real reporters on real newspapers do not use notebooks. A few sheets of folded copy paper hidden carefully in an inside pocket ready for names and addresses and perhaps figures are all that most of them carry. Many people dread publicity and the appearance of a notebook frightens them into silence more quickly than the actual appearance of a representative of the press. This is true in the reporting of any bit of news, in the covering of any story—and it is ordinarily true in interviewing for statements that are to be quoted. Of course, an exception to this must be made in the case of some prominent men who prefer to issue signed written statements when they are interviewed.

The impossibility of using a notebook or writing down a man's words in an interview seriously complicates the task of interviewing. Some reporters train themselves until they are able to remember their victim's words long enough to get outside and write them down. Others are satisfied with getting the ideas and the spirit of what is said together with the man's manner of talking. A few characteristic mannerisms thrown in with a true report of his ideas will make any speaker believe that you have quoted him exactly. Whichever method is pursued, the reporter must always be fair and try to tell the readers of the paper the man's true ideas. The exigencies of the case give the reporter greater liberty than in quoting from a speech but he must not abuse his liberty.

The success of an interview depends very largely upon the way in which a reporter approaches the man whom he wishes to interview. It is never well to trust to the inspiration of the moment to start the conversation. The reporter must know exactly what he wishes to have the man say before he approaches him and must already have framed his questions so as to draw out the answers that he wishes. People are never interviewed except for a purpose and that purpose should suggest the reporter's first question. No matter how willing the man is to tell what he thinks he will seldom begin talking until the reporter asks him a definite question to help him in putting his thoughts into words. All of this should be considered beforehand. The reporter should have outlined a definite campaign and have a series of questions which he wishes to ask. If he has written the questions out beforehand, the task becomes an easier one—he merely fills in the answers on his list later and has the interview in better form than if he had tried to trust entirely to his memory. To be sure, the questions may open up unexpected lines of thought and he may get more than he went for, but he must have his questions ready for use as soon as each new line is exhausted. A skilled reporter frames the interview himself and keeps the result entirely in his own hands through the campaign that he has outlined beforehand. Unless he knows exactly what he wants to get, a wary victim may lead him off upon unimportant facts and in the end tell him nothing that his paper has sent him to get. A reporter must keep the reins of an interview in his own possession.

A good reporter takes great care in his manner of addressing a man whom he is to interview. A well-known newspaper follows the rule of asking its reporters never to do what a gentleman would not do. A reporter who is trying to interview must always be a gentleman and must not ask questions that a gentleman would not ask. If the victim is a prominent man of great personality it is not hard to follow this rule—in fact, it is impossible to get the interview by any other method of approach. But when one is trying to interview a person of humbler station, the case is different. It is very easy then to fall into a habit of demanding information and turning the interview into an inquisition. But the reporter who keeps his attitude as a gentleman gets more real facts even when his victim is of the most humble social status. Therefore, never approach your victim as if he were a witness and you a cross-questioning lawyer. Do not say: "See here, you know more about it than that," and thus try to force unwilling information from him. Go at him in a more round-about way and lead him to give you the facts unwittingly perhaps.

A young reporter often feels an impulse to become too personal with the man whom he is interviewing. He must always remember that he is not there for a friendly chat but as a representative of a newspaper, sent to get concise facts or opinions. This attitude must be maintained even with the humblest persons. Any desire to sympathize, criticize, or advise must be checked at the very start. The point of view must always be kept.


Although the main difference between writing interview stories and reporting speeches lies in the very act of getting the quotations and words of the speaker, there are certain aspects in which the writing of an interview story is different. The actual form of the two stories is almost identical and yet there is a tone in the interview story that is lacking in the report of a speech. This may be called the personal tone.

The very name of the speaker obviously plays a much larger part in the interview story than in the speech report. We may be more interested in what a man says in a public discourse than we are in the man, but when we interview a man we want his opinions not for themselves so much as because they are his opinions. An interview with the President on the tariff is not necessarily interesting in the new ideas that it brings out, for we have many other ways of knowing the President's opinions on the tariff question; but the interview is worth printing because every one is interested in reading anything that the President says, although he may have read the same thing many times before. A man is seldom interviewed unless he is of some prominence—that is why he is interviewed, and so in the resulting story his name plays a very important part. In fact, his name is usually the feature of the story; most interview stories begin directly with the name of the man whose statements are quoted.

Although a man may be interviewed simply because of his prominence and popularity, there is usually another reason for the interview. We are interested not only in hearing him say something but we wish to hear him say something on a certain topic. The interview thus has a timeliness, a reason for existence. Since this timeliness is the reason for printing a certain man's statements, the reporter's account must indicate that timeliness near the beginning. That is, the first sentence of an interview story must not only tell who was interviewed and the gist of what he said, but it must tell why he said it. The interview must be connected with the rest of the day's news. This comes out very definitely in the custom which many newspapers have of printing the opinions of many prominent men in connection with any important event. Perhaps it is because we wish to know their opinions on the subject or perhaps it is simply because we are glad to have a chance to hear them talk—at any rate many editors make any great event an excuse for a series of interviews. This is illustrated by the opinions of the various labor leaders that were printed with the story of the recent confession of the McNamara brothers. In such a case, the reporter must make the reason for the interview his starting point in the report and must indicate very plainly why the man was interviewed.

This idea of timeliness is very often carried to the extent of making the interview merely a denial or an assertion from the mouth of a well-known man. There may be an upheaval in Wall Street. Immediately the papers print an interview in which some prominent financier denies or asserts that he is at the bottom of the upheaval. Naturally the report of the interview begins with the very words of the denial or the assertion. Very often a man when interviewed refuses to say anything on the subject. The fact that he has nothing to say does not mean that the interview is not worth reporting. In fact, that refusal to speak may be the most effective thing that he could say. The reporter begins by telling that his man had nothing to say on the subject and ends by telling what he should have said or what his refusal to speak probably means,—if the paper is not too scrupulous in such matters. At any rate, the denial or assertion or refusal to speak becomes the starting point of the report and furnishes the excuse for the interview story. The expanded remarks that follow the lead are of course important but they are not so important as the primary expression of opinion that the reporter went for.

The personal element in interviewing may be carried to an extreme extent. The man who is interviewed may so far overshadow the importance of what he says that the report of the interview becomes almost a sketch of the man himself. That is, the report is filled with human interest. The quotations are interspersed with action and description. We are told how the man acted when he said each individual thing. His appearance, attitude, expression, and surroundings become as important as his words and are brought into the report as vividly as possible. Such an interview may become almost large enough to be used as a special feature story for the Sunday edition, but when the human interest is limited to a comparatively subordinate position the report still keeps its character as an interview news story. Such a thing may be illustrated from the daily press:

"I would rather have four battleships and need only two than to have two and need four."

Seated in the cool library of Colonel A. K. McClure's summer home at Wallingford, Rear Admiral Winfield Scott Schley, retired, thus expressed himself yesterday on the need of a larger and greater navy.

After all has been said about interviewing, the one thing that a reporter must remember is that an interview story is at best rather dry and everything that he can do to increase the interest will improve the interview. But all of this must be done with absolute fairness to the speaker and great truthfulness in the quotation of his ideas and opinions.


To come to the technical form of the interview story, we find that there are very nearly as many possible beginnings as in the case of the report of a speech. The interview story must begin with a lead that tells who was interviewed, when, and where, what he said (in a quotation or an indirect summary), and why he was interviewed. This is like the lead of a speech report in every particular except in the timeliness—the occasion for a speech is seldom mentioned in the lead, but a reporter usually tells at once why he interviewed the man whose words he quotes.

1. Speaker Beginning.—The very purpose behind interviewing makes the so-called speaker beginning most common. It is almost an invariable rule that the report of an interview must begin with the man's name unless what he says is of greater importance than his name—which is seldom.

The simplest form of the speaker beginning is the one in which the speaker's name is followed directly by a summary of what he said, as:

Dr. David Starr Jordan, president of Leland Stanford Junior University, said yesterday at the Holland House that in the development of American universities educators must separate the lower two classes from the upper two, the present freshman and sophomore classes to be absorbed by small colleges or supplemental high schools, making the junior year the first in the university training. He said the universities should receive only men, not boys.—New York Tribune.

Another kind of speaker beginning may devote most of the lead to the explanation of the reason for the interview, giving the briefest possible summary of what was said: Thus:

Director Lang of the department of public safety is going to place a ban on the playing of tennis on Sunday. He doesn't know just yet how he is going to accomplish this, but yesterday he declared that he would find some law applicable to the case.—Pittsburgh Gazette-Times.

One step further brings us to the entire exclusion of the result of the interview from the lead. In this case the reason for the interview occupies the entire lead and we must read part of the second paragraph to find what the man said; thus:

Charles F. Washburn, Richmond Hill's wizard of finance, promises to appear at his broker's office in Newark, N. J., this morning with a fresh bank roll, accumulated since the close of the market on Saturday.

(The second paragraph tells what it is all about and the third quotes his words.)—New York World.

It is to be noted that in each of the above leads the speaker's name is always accompanied by a word or two telling who he is and why he was interviewed. Furthermore the reporter himself has no more place in the lead than if he were reporting a speech—his existence and the part he played in getting the interview are strictly ignored.

2. Summary Beginning.—There are two common ways of beginning an interview story with a summary. First, the lead may begin with a that-clause which embodies the gist of the interview; this is like the that-clause beginning of the report of a speech; thus:

That the apparent apathy among the voters of the country is merely contentment with the present administration of affairs by the Republican party is the contention of ex-Senator John M. Thurston of Nebraska. Mr. Thurston was at Republican national headquarters today, etc.—New York Evening Post.

Secondly the summary beginning is used in the case of an interview that is a denial or an assertion by the man interviewed. The lead begins with a clause or a participial phrase embodying the substance of the interview, and the name of the speaker is made the subject of a verb of denying or asserting; thus:

Declaring that his office is run as economically as possible, Sheriff H. E. Franke denied on Sunday that he had expended more than $688 for auto hire to collect $1,409.28 of alleged taxes.

(The second paragraph begins with a direct quotation.)—Milwaukee Sentinel.

Although he had sharply criticised Roosevelt's special message condemning some of the uses to which the possessors of large fortunes are putting their wealth, President Jacob Gould Schurman, Cornell University, declined to discuss Roosevelt or his policies in Milwaukee yesterday. He said that he was not talking politics.

(The rest of the report is a quotation of his views on college athletics.)—Milwaukee Free Press.

3. Quotation Beginning.—Many reports of interviews begin with a direct quotation. The logic of this is that the expression of opinion is, in some cases, of more interest than the name of the man who expressed the opinion. Sometimes the name of the speaker is not considered worth mentioning and in that case a direct quotation is the only advisable beginning; thus:

"With the prices of food for hogs and cattle going up, it is natural that the food—beef and pork—for us humans should keep pace."

This was the logic of an east-side butcher who discussed the probable rise in the prices of meat.—Milwaukee Free Press.

Sometimes a short quotation is used at the beginning of the lead very much as a title is used in a speech report; thus:

NEW YORK, June 1.—"A business proposition which should have been put in effect nearly twenty years ago," was John Wanamaker's comment today on the adoption of 2-cent letter postage between the United States and Great Britain and Ireland.—Milwaukee Free Press.

If the quotation at the beginning consists of only one sentence the name of the speaker may be run into the same paragraph; thus:

"Judge McPherson's recent decision declaring Missouri's 2-cent fare confiscatory is an indication that vested interests are entitled to some protection and that legislatures must not go too far in regulating them," said Sir Thomas Shaughnessy, president of the Canadian Pacific road, on Sunday.—Milwaukee Sentinel.

However if the quotation at the beginning contains more than one sentence it is best to paragraph the quotation separately and leave the name of the speaker until the second paragraph; thus:

"The American Federation of Labor will enter the national campaign by seeking to place labor candidates on the tickets of the old parties. An independent labor party is eventually contemplated. But there is not time to get results in that way in the next national campaign."

So said H. C. Raasch, national president of the tile-layers, upon his return yesterday, etc.—Milwaukee Free Press.

4. Human Interest Beginning.—This is a designation devised to cover a multitude of beginnings. A human interest interview may begin with a quotation, a summary, a name, or an action. The aim is necessarily toward unconventionality and the form of the lead is left to the originality of the reporter. A few examples may illustrate what is meant by the human interest beginning:

"There goes another string. Drat those strings!" Only Joseph Caluder didn't say "Drat."

"Say, do you know that I have spent pretty nearly $1,000 for strings for that violin? Well, it's a fact. Listen." Etc.—Milwaukee Sentinel.

Fire Marshal James Horan never bought a firecracker, but for many years he has celebrated Independence day in the thick of fires. He never owned a gun or revolver. His last prayer before trying to snatch a little needed sleep Friday night will be of the twofold form, etc.—Chicago Post.

After what has been said about the body of a speech report, there is little more to be said about the body of an interview story. The same rules apply in both cases. The body of the report should contain as much direct quotation as possible. However nothing less than a sentence should be quoted—that is, every quotation should be a complete sentence, with indirect explanation. Whenever "Said the speaker" or "Mr. Brown continued" or any similar expression is worked into the direct quotation it should always be placed at the end of the sentence; never begin a quotation in this way:—Mr. Jones continued, "Furthermore I would say, etc." In the same way, when a paragraph contains both direct and indirect quotation, the direct quotation should be placed at the beginning. Whenever it is possible, construct solid paragraphs of quotation, and solid paragraphs of summary. The report as a whole must have coherence and a logical sequence; for this a limited amount of indirect quotation may be used to fill in the gaps in the logic of the direct quotation.

According to the usage of the best newspapers of to-day the reporter must never be brought into the report of an interview. His existence must never be mentioned although every reader knows that some reporter secured the interview. In the old days reporters delighted in bringing themselves into their stories as "representatives of the press" or "a reporter for the Dispatch," but that practice has gone the way of the reporter's leather-bound notebook. The interview may be told satisfactorily without a mention of the reporter; hence newspaper usage has put a ban on his appearance in his story.

GROUP INTERVIEWS

We have said that a man is seldom interviewed without a reason; there is always a timeliness in interviewing. Any unusual event of broad importance becomes an excuse for the editor to print the opinion of some prominent man on some phase of the event. Sometimes the event is of such importance that the editor wishes to print the opinions of several men on the subject; or more than one prominent man may be involved in the affair and the public may wish to hear the opinions of every one involved. In such a case when several men are interviewed in regard to the same event it is considered rather useless and ineffective to print their interviews separately and the several interview stories are gathered together into one story and arranged in such a way that they may be compared. There are several ways of doing this.

If the case or event is very well known, a lead or summary of the several interviews is considered unnecessary and the words of the various men are grouped together under a single headline. This may be illustrated by the interviews that were printed after the confessions of the McNamara brothers of Los Angeles in the recent dynamiting case. The Wisconsin State Journal may be taken as representative. This paper printed the statements of twelve prominent men interested in the case in a three-column box under a long head; thus:

Leaders Discuss the Case

Samuel Gompers, president American Federation of Labor—I am astounded; I am astounded; my credulity has been imposed upon. It is a bolt out of a clear sky.


John T. Smith, president Missouri Federation of Labor—I can not believe it. But if the McNamaras blew up the Times building they should be fully punished.


Gen. Harrison Grey Otis, publisher of the Times—The result may be and ought to be, etc.

If the case had not been of such broad interest a lead embodying a summary of the interviews might have preceded the individual statements. It might have been done in this way:

Great surprise has been expressed by the prominent labor leaders of the country at the confession of the McNamara brothers in Los Angeles yesterday. That organized labor had no connection with the work of these men and that they should be fully punished is the consensus of opinion.

Samuel Gompers, president American Federation of Labor—I am astounded; I am astounded; my credulity has been imposed upon. It is a bolt out of a clear sky.

John T. Smith, president Missouri Federation of Labor—I can not believe it. Etc.

In such a story as the above, the statements are usually printed without quotation marks; each paragraph begins with a man's name, followed by a dash and what he said. The grouping together of several interviews is often done less formally. The whole thing may be written as a running story, and sometimes the names of the persons interviewed are omitted; thus:

Proprietors of the big flower shops, the places from which blossoms are delivered in highly polished and ornate wagons, drawn by horses that might win blue ribbons, and where, in the proper season, a single rose costs three dollars, do not approve of the comments made by a dealer who recently failed. Among these sayings was one to the effect that young millionaires spend a thousand dollars a week on flowers for chorus girls who earn twelve dollars a week, and who sometimes take the flowers back to the shop to exchange them for money to buy food and clothes.

"That's all nonsense," said one dealer. (This paragraph is devoted to his opinion on the matter.)

"We have enough trouble in this business," said another dealer, "without having this silly talk given to the public." (This paragraph gives this dealer's opinion)—New York Evening Post.

(Each paragraph is devoted to a single interview.)

The same paragraph may be done with more local color as in the following:

Chinatown feels deeply its bereavement in the deaths of the Empress Dowager and the Emperor of China. Chinatown mourns, but it does so in such an unobtrusive Oriental way that the casual visitor on sympathy bent may feel that his words of condolence would be misplaced.

A reporter from this paper was assigned yesterday to go up to Chinatown and in as delicate a way as possible to gather some of the sentiments of appreciation of the merits of Kuang-hsu and his lamented aunt, Tzu-hsi. He was told that he might write a little about the picturesque though nevertheless sincere expressions of mourning that he might observe in Pell and Mott streets.

Mr. Jaw Gum, senior partner in the firm of Jaw Gum & Co., importers of cigars, cigarettes, dead duck's eggs and Chinese delicatessen, of 7 Pell street, was at home. Mr. Gum was approached.

"We would like to learn a little about the arrangements that are being made by the Chinese to indicate their sorrow at the deaths of their beloved rulers."

"What number?" queried Mr. Gum. The question was repeated.

"P'licyman, he know," remarked Mr. Gum sagely.

(So on for a column with interviews and statements from several of Mr. Gum's neighbors.)—New York Sun.

But this is very much like a human interest story—the reporter takes part in it—and we shall discuss that later.

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