CHAPTER V THE INDIAN POSTAL SERVICE

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The post-runners; their fidelity. The village post. Letters to rustics few. Popularity of post cards. Indian train-sorters. Dishonesty. Insurance. Postal privileges. Use of the telegraph; its abuse; absurd instance of this. The postman a privileged visitor.

The excellence of the postal service in India is surprising considering the difficult conditions under which it is worked. The men engaged in the collection and delivery of letters are perhaps more of a success than those who are employed within the post offices. These latter have more temptations to dishonesty.

The lowest grade of all in the service is proverbially the most dependable. These are the "post-runners," who are illiterate men who collect letters but cannot deliver them, because they cannot read the addresses. They often have very long beats in remote country districts, where sometimes there is risk both from robbers and wild beasts. The runner may be recognised by a sort of javelin which he carries, presumably for his protection; and to this are attached some jingling bits of iron or small bells, so that after dark you can detect the post-runner by this sound. More often than not his long journey extends into the night. Considering the lonely tracks through which his road frequently leads, it is to the credit of the inhabitants of the country that he is not often robbed. It is also to his own credit that he is said to run any risk rather than fail to deliver his mail-bag at its destination. His appearance, as he ambles along in shabby attire with his letter-bag over his shoulder, is not calculated to inspire confidence. But the Yerandawana letters are picked up in the evening by one of these primitive post-runners, and no instance is on record of any letter failing to reach its destination.

Post offices are at present only to be found in a few of the more important villages. The post-master is generally the Government schoolmaster, who is grateful for any addition to his small income. In thousands of Indian villages letters are only delivered two or three times a week, or even less, and they have no post-box. People send their letter to the post when anybody happens to be going to the nearest town.

When the Mission first settled in Yerandawana there was no collection of letters at all. The English mail letters, which reached Bombay on Friday, sometimes did not get to Yerandawana till the following Wednesday. But the postal authorities readily grant facilities as soon as there is a reasonable demand for them, and there is now a daily delivery; also a morning and evening collection from a post-box hung in the verandah of the Mission roadside dispensary.

Villagers at present make so little use of the postal service that greater facilities than they have already got are not yet required. Few rustics can write with sufficient ease to enable them to write a letter, and a considerable proportion of the few letters which come to our villagers are soon brought on to the Mission-house, or to the schoolmaster, because the recipients cannot read them for themselves.

Almost all Indian correspondence is carried on by means of post cards. It is the only country, perhaps, in which the post card may be said to be a real success. In India it exactly supplied a want. The card is cheap (it only costs 1/4d.), and it is complete in itself. Stamps and envelopes have to be wetted. The gum may have been made of the hoofs or bones of the cow, and the thought of possible defilement of caste comes in. The post card has no drawback. Its publicity, which makes English people dislike it, is not considered a disadvantage by the Indian. He reads other people's letters as a matter of course, and expects other people to read his. I have often seen a postman seated by the street side sorting out his post cards, surrounded by an interested little crowd. He and they are reading as many of the post cards as there is time for, and no one appears conscious of irregularity in the proceeding.

A post-office inspector who was travelling in the train with me told me that they have great difficulty in checking robberies committed by the Indian train-sorters, because effective supervision is impossible. In the interval between station and station, which in some of the mail trains is often an hour or two, the sorters know that they are secure from interruption. They get skilled in detecting by the feel the presence of a bank-note within an envelope. In a country where paper currency is largely in vogue people often send money by post in the form of notes in unregistered letters, trusting to the thin note not being observed.

Many such notes get stolen by the train-sorters. Even sending half notes is not always a security, if the remitter does not take the precaution of waiting to hear of the safe arrival of the first half. The dishonest sorter having secured the first half, and having observed the post-mark and hand-writing, will be on the look-out for the other half, which he knows is likely to come along the same route in a day or so. The only chance of getting hold of the thief is by setting a trap for him in the shape of a marked note or coin. But the Indian thief often suspects and avoids the trap. Inspectors board the train at unexpected stations, and travel for a while with the sorters, and look into their affairs; but the sorters are generally ready for them, and no sign of irregularity is visible. Nevertheless a certain percentage of thefts are brought to light, and the delinquents sent to prison. Insurance of articles sent by post is a great safeguard, as is shown by the fact that in one year recently the total insured value of articles posted amounted to nearly £17,000,000, whereas the sum paid in compensation was only about £500.

There are postal privileges in India such as England knows nothing of. Not only is there the 1/4d. post card, but there is an inland 1/2d. postage, for letters not exceeding 1/2 oz. in weight. The value of a money order is brought in cash by the postman and paid into your hand, and the receipt that you sign is returned by the post office to the sender, and there is no possibility of your being defrauded, because, if the money goes wrong on its way to you, the post office is responsible.

Another great convenience is what is commonly spoken of as V.P.P.—that is to say, the "value payable parcel" system. If you order something from a shop to be sent by post, the postman collects the value of the parcel before he hands it over, and the post office transmits the money to the sender. If the person to whom the package is sent refuses to pay, or if he cannot be found, the package goes back to the sender. If the goods are heavy and are forwarded by train, the railway invoice is sent by post, but it is not handed over by the postman until he has received the value of the goods. An immense amount of trouble and correspondence is saved by this system, and it is a great security to shopkeepers in a country where distances are great, and many customers unknown, or migratory, or living in out-of-the-way places.

The telegraph has become rather popular amongst Indians, and they are inclined to use it on trivial occasions. As telegrams have to be transmitted in English, I am familiar with the nature of those sent to rustic Indians, because those that come to Yerandawana always find their way to the Mission bungalow to be interpreted. Amongst the more well-to-do Indians a death is now almost always announced by telegraph. It is a new and impressive way of showing respect to the deceased, and makes it appear that he was in his lifetime an important person. In cases of sickness telegrams are despatched here and there to relations, summoning them urgently and at once, before there has been time to ascertain whether the sickness is really serious or not. Relations hurry off from long distances at great expense (how they get the money is in some cases a mystery), and arrive perhaps to find the sick person walking about. Christians under similar circumstances act with just as much hasty precipitation as other Indians.

A most absurd instance of the abuse of the use of the telegraph happened to one of our Christian women. She got a telegram to the effect that her son was going to be hanged on the following Thursday, and that she must come at once. The woman brought the telegram to the Mission-house in the utmost consternation and distress. The son being rather a "ne'er-do-weel," his having got into some scrape was not improbable; but that he should have committed murder, and been tried and sentenced without anybody hearing of it seemed impossible. A telegram was sent to the governor of the gaol where the lad was supposed to be. A reply was promptly returned saying that there was no prisoner of that name in the gaol. The whole thing proved to be an absurd attempt on the part of the lad himself to get his mother to come to the place where he was living. To have merely telegraphed that he was ill might not have had the desired effect, but the appalling contents of the false telegram he thought were bound to be effective. The inevitable distress of his mother he does not appear to have taken into account at all.

The Indian Village Postman. (The white paint-marks on his forehead and cheeks indicate that Vishnu is his special god.) The Indian Village Postman. (The white paint-marks on his forehead and cheeks indicate that Vishnu is his special god.)

Telegrams are also used as a means of putting on the screw in case of a debt, or perhaps as a means of extorting money falsely. "Send Rs. 20 at once"—"Bring Rs. 5 without fail to-morrow"—such have been some of the village telegrams. The contents of a telegram soon become public property, because a small crowd always accompanies its recipient when he comes to have it read. They listen eagerly to its contents, discuss it at length, and retail it to all absentees.

The Indian postman knows that he is a privileged and generally welcome visitor, especially when he is the bearer of the bulky weekly mail from England. He steps into the verandah, or in at any of the many wide-open doors of the bungalow, with a confidence and with a consciousness that there is no need to ask permission, such as other Indian visitors do not always feel.


                                                                                                                                                                                                                                                                                                           

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