- 1. Introduction 2
- 2. Interlibrary loan policies and procedures 3
- What may be borrowed
- Placing requests
- Form of request
- Verification
- Photocopying
- Expenses
- 3. Direct access to other libraries 6
- Location service
- Research Loan Program
- 4. INS—How it works 7
- Billing
- Cancellations
- Delivery and pickup
- Microforms
- Photocopies of missing pages
- Recall
- Renewals
- Returns
- Status reports
- 5. Guide to the use of LILRC interlibrary loan request forms 10
- Instructions for completing serials request
- Instructions for completing book request
- 6. How to be a good borrower 15
- 7. How to be a good lender 15
- 8. Appendix
- A. Useful interlibrary loan manuals 16
- B. Sample worksheet 17
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