By THOMAS L. JAMES. An Object Lesson in Postal Progress—Nearness of the Department to the People—The First Travelling Post-Office in the United States—Organization of the Department in 1789—Early Mail Contracts—All Railroads made Post-routes—Compartments for Mail Clerks in Baggage-cars—Origin of the Present System in 1862—Important Work of Colonel George S. Bangs—The "Fast Mail" between New York and Chicago—Why it was Suspended—Resumption in 1877—Present Condition of the Service—Statistics—A Ride on the "Fast Mail"—Busy Scenes at the Grand Central Depot—Special Uses of the Five Cars—Duties of the Clerks—How the Work is Performed—Annual Appropriation for Special Mail Facilities—Dangers Threatening the Railway Mail Clerk's Life—An Insurance Fund Proposed—Needs of the Service—A Plea for Radical Civil Service Reform. At the Centennial Exposition at Philadelphia, in the Post-Office exhibit, was a double picture showing the postal service at the beginning of the century and as it is to-day. On one side was a postman—perhaps Franklin—on horseback, jogging over a corduroy road, "through the forest primeval," making a mile or two an hour; and on the other a representation of the fast mail train, the "catcher" taking a pouch from the "crane" as it passes at the rate of fifty miles an hour! Standing in the foreground is the pretty daughter of the village postmaster with the mail pouch just thrown from the car in her hand, a group of rustics, with ill-concealed admiration in their eyes, watching her as the swiftly passing train goes on its journey. This picture is not, perhaps, a work of art, but it is an "object lesson," giving at a glance the progress that our country has made in a hundred years. Of all the executive departments of the Government, the Post-Office is the one nearest the people, and the one with which they are the most familiar. In addition to its work of collecting, transporting, The first mention of a travelling post-office occurs in a memorial addressed to Congress in November, 1776, by Ebenezer Hazard, Postmaster-General under the Continental Congress, in which he states that, owing to the frequent removals of the Continental Army, he was subjected to extraordinary expense, difficulties, and fatigues, "having paid an exorbitant price for every necessary of life, and having been obliged, for want of a horse—which could not be procured—to follow the army on foot." Directly after the inauguration of General Washington, in The growth of the Railway Mail Service has been coincident with that of the railway itself, and the importance of both cannot be underestimated in considering the future development of the country. Almost as soon as a railroad is fully organized it becomes a mail contractor with the Department. The Act of Congress constituting every railroad in the United States a post-route was approved July 7, 1838. Postmaster-General Barry, in his annual report for 1836, speaks of the multiplication At first the facilities for mail services were very limited. Postmaster-General Kendall, in 1835, suggested that the Baltimore & Ohio Railroad Company might be asked to close in some portion of their baggage-cars, a strong lock being placed on the apartment, to which only the postmasters at Washington and Baltimore should have keys. In the same report he adds: "If wheels can be constructed which can be used alike upon the railroads and the streets of the cities respectively, the Department will furnish an entire car containing the mail to be delivered at one depot, and received at This, of course, was not accomplished without many trials and tribulations. It seems strange, in the light of the present, to read in an official report a remonstrance from route agents that nearly every night dead bodies were placed in the mail crates between Philadelphia and New York, and the mails packed around the coffins. This breach of good order disappeared after that time, and with it came to an end the freight methods and the old stage-coach ideas of dealing with the mails. A separate compartment in a baggage-car, fitted up with few conveniences necessary for the distribution of local way-mail, was the beginning of the system which has developed into the luxurious postal cars of the present time. As a matter of history, however, it is only fair to say that the system which we then adopted had been in use for some time by our northern neighbors of Canada, who had taken it from the mother country. The credit of suggesting the first step toward the present system has generally been given to Colonel G. B. Armstrong, who in This report met with the approval of Postmaster-General Jewell, who ordered Bangs to negotiate with the New York Central & Hudson River Railroad and the Lake Shore Railroad for a fast mail train, leaving New York at four o'clock in the morning, and arriving at Chicago in about twenty-four hours. It was the old story of making bricks without straw. The Post-Office Department had no appropriation to pay for such facilities, hence it had to depend at first on the public spirit of the railroad authorities. Commodore Vanderbilt, the president of the companies whose lines were to be used, had had dealings with the Department, and was perhaps not altogether sanguine as to the practical issue of the experiment, or in respect to the countenance it would receive from Congress; but Mr. William H. Vanderbilt, the vice-president, lent a willing ear to Mr. Bangs's proposition, and did his utmost to aid him in putting it into effect. There being no special appropriation available for the purpose in hand, "the devil was whipped around the stump" by Colonel Bangs stipulating that if Mr. Vanderbilt would have twenty cars built and the service performed, all matter originating at or coming into the New York Post-Office, which could reach its destination at the same time by this line, should be sent by this train, and that the railway companies could have the right to demand a weighing of the mail matter at will, all railroads being paid according to weight. When the details of the plan were communicated to Commodore Vanderbilt, he is reported to have said to his son: "If you want to do this, go ahead, but I know the Post-Office Department, and you will, too, within a year." Mr. Vanderbilt did "go ahead." He constructed and equipped the finest mail train ever seen on the planet, ran it for ten months, never missed a connection at Chicago, and This train was a marvel of completeness and efficiency. It was manned by picked men, and the only complaint ever made against it was that it ran so fast that the clerks had not time to sort the mails for the post-offices between New York and Poughkeepsie. To obviate this, Colonel Bangs requested the postmaster at New York to have two hundred mail-bags dyed red, which should contain the mail for those offices nearest together, so that the crew in the train could distribute them first. There was no complaint after that. But when the dyer's bill was sent by the postmaster to the Department, it was disallowed by a clerk of the Second Assistant Postmaster-General, who, in a letter announcing the fact, said that there was no necessity for the outlay if the postal clerks did their duty. Bangs, who had just arrived at the post-office from a day and night's ride on his favorite train, was lying on a sofa half asleep in the postmaster's private office, as that official was opening his mail. When he came to that letter he handed it to Bangs. He was wide-awake in an instant. "Mr. Postmaster," said he, "do you know the man who signed this letter? He is a wheezy priest, a fool, and a Baptist, at that. Give me the letter." The bill was allowed as soon as Bangs reached the Department. He was wrong, however, in crediting the subordinate to the Baptist faith. He was an ornament of another persuasion. So carefully had the project been considered and adapted that the service on the Central, from the start, moved with the precision of clock-work, and was an immediate success. It is proper to say that word of what was going on between the Department and the Vanderbilt system reached the Hon. Thomas A. Scott, President of the Pennsylvania Railroad, and he at once made up his mind that the corporation under his management could not afford to be behind its great rival. One Saturday morning he telegraphed to J. D. Layng (now General Manager of the West Shore Thus had been established two splendid fast trains, and the outlook was bright for the future, when Congress, in spite of the efforts of the Post-Office Department, passed an Act reducing the already inadequate compensation to the trunk lines, for the carrying of the mails. This action brought official notice from Messrs. Vanderbilt and Scott of the discontinuance of the fast mail trains between New York City and Chicago, and that service ended. Colonel Bangs was greatly mortified at this result, but he stood his ground and remained at his post until the close of the year. Then, worn out with never-ending toil, and disheartened by the action of Congress, he tendered his resignation and insisted on its acceptance. Parted from the Post-Office, President Grant, knowing his worth and wishing to recognize his services, appointed him Assistant Treasurer of the United States at Chicago. He lived to perform the duties of this office only a few months, as death overtook him suddenly, while on a visit to Washington on official business, December, 1876. His work, however, was not permitted to drop. He had left in the service three assistants, Theodore N. Vail, William B. Thompson—afterward Second Assistant Postmaster-General—and John Jameson, who were fully imbued with the ideas of their late chief and were fully loyal to them. They, in the order named, became his successors, and never permitted opportunities to escape wherein there was a possible benefit to the service to be secured. Although the fast mail service was suspended for lack of support from Congress, its usefulness and practicability had been so thoroughly demonstrated that an appropriation of $150,000 was Since then, Messrs. Thompson and Jameson have watched the progress of the work with jealous eyes, and have succeeded in extending it practically to the whole country. The present service is due not alone to the liberality of Congress, because the appropriations have been parsimonious, but to the generosity of the railways, which have performed a valuable work for a price which in many cases does not pay the expense of the necessary additional labor involved. The Railway Mail Service at the close of the fiscal year ending June 30, 1888, gave employment to 5,094 clerks. Matter was distributed on 126,310 miles of railway, and on 17,402 miles additional closed pouches were carried. There were also operated 41 inland steam-boat lines on which postal clerks were employed. The postal clerks travelled (in crews) 122,031,104 miles by railway, and 1,767,649 miles by steam-boats. They distributed 6,528,772,060 pieces of ordinary mail matter, and handled 16,001,059 registered packages and cases, and 1,103,083 through registered pouches and inner registered sacks. The service is in charge of one General Superintendent, who has his headquarters at Washington, and it is divided into eleven divisions with a superintendent in charge of each. The majority of people who travel on railways (and how many Americans are there who do not?) have paid passing attention to the railway mail cars as they have stood at the station preparatory to the starting of the train, and have glanced through the open doors with more or less curiosity at the scene of energy and bustle witnessed within. At such a moment, no matter how great the curiosity, it is not feasible to investigate closely, for the workers must not be hampered by the prying public, however praiseworthy the motive. To supply this pardonable desire to know how it is done, I invite my readers to accompany me in spirit on a visit to It must not be supposed that everything has been left until the last moment, and that the mail matter has been tumbled into the cars on the eve of departure, to be handled as best it may in the short run to Albany; for under such conditions the task would be an impossibility even to an army of trained hands. Work has been in progress since four o'clock in the afternoon, and it has Before we deal with the mail matter, let us look at the cars and the men who occupy them. The train, as it leaves New York, is made up of five cars which are placed immediately behind the engine, and are followed by express and baggage cars and one passenger coach. The car next to the engine is devoted entirely to letter mail, and the four following it to papers and packages. The letter car is fifty feet in length, while those for the newspaper mail are ten feet longer. All are uniform in width, nine feet eight inches, and are six feet nine inches high in the clear. When newly built, before long and hard service had told on their appearance, their outsides were white in color, with cream-tinted borderings and gilt ornamentations, and were highly varnished. Midway on the outside, and below; the windows of each car, is a large oval gilt-finished frame within which is painted the name of the car, with the words, "United States Post Office" above and below. The cars used by the New York Central are named for the Governors of the State and the members of President Garfield's cabinet. Along the upper edge and centre are painted in large gilt letters the words, "The Fast Mail Train," while on a line with these In the first section of the letter car are received the pouches from the General Post-Office, which when opened are found to contain letters done up in packages of about a hundred, marked for Michigan, Indiana, New York, Ohio, Western Pennsylvania, Montana, Dakota, and California. When this mass of matter has been emptied out of the pouches and, in the vernacular of the service, "dumped up" preparatory to distribution, the section is clear for the registered mail which is worked in it. Before this is accomplished, however, much work is done; in fact, a sort of rough distribution is made. All packages which are directed to one office are distributed into pouches, which are afterward stored away until There have been received in this car before it moves out of the Grand Central Station between 1,000 and 1,500 packages of letters and, in addition, forty or fifty sacks of Dakota and Montana papers. To handle this mass of correspondence there are six men in addition to the chief clerk, or superintendent. This official is not assigned to any particular duty, but he supervises the general work and lends aid where it is most required. The second clerk handles letters for Ohio, Dakota, and Montana; the third clerk takes charge of those for New York State; the fourth, Illinois; the fifth opens all pouches labelled, "New York and Chicago Railway Post-Office," distributes their contents, and afterward works on Dakota and Montana papers; the sixth, Michigan State letters, and the seventh, California letter mail. The salaries of these men, intrusted with so much responsibility and of whom so much is expected, range from $900 per annum for the lowest grade to $1,300 per annum for the superintendent. The second, or "Illinois Car," is devoted, as are the others which follow it, to the newspaper and periodical mail. In it are handled papers for Ohio, Indiana, Illinois, New York, Oregon, and Wyoming. Two clerks and two assistants man this car. The The third car is used for storing through mail for San Francisco, Omaha, and points west of Chicago. In it are also carried stamped envelopes from the manufacturer at Hartford, Conn., to postmasters in the West. This car is frequently fully loaded with matter from the New York office when the journey is begun, and it is then found necessary to add a similar car to the train on its arrival at Albany for the accommodation of matter taken on by the way and bound for the same destination.
The Michigan paper car is the fourth. In it are handled papers for Michigan, Iowa, and the mixed Western States. In the first section are piled the Iowa pouches and those for points out of Utica, which have been distributed in the centre section, and in the third section the distribution for Michigan, Nebraska, and Minnesota, as well as for points reached from Buffalo, is made. The fifth, or California paper car, is the last mail coach on the train, as it is made up when leaving the Grand Central Station. Besides the papers for the Golden State the car carries through registered pouches to Chicago and the West, which have been made up in the New York office, and, as a usual thing, a large lot of stamped envelopes for postmasters in the West. The California letter man from the first car looks after the papers for the same State, and has an eye to the safety of the car. On reaching Albany another car is added to the train, making six in all from that point. This last addition comes from Boston, brings the morning mail from Bangor, Me., and is manned by four men. The run to Chicago for post-office purposes is divided into three divisions: from New York to Syracuse, from Syracuse to Cleveland, and from Cleveland to Chicago. Each division has its own crew, so that the men leaving New York are relieved at Syracuse by others, and these in turn at Cleveland. The New York crew go to work, as has been said, at 4 P.M., and if the train is on time at Syracuse, as it usually is, they arrive there at 5.35 A.M., after thirteen and a half hours of as hard work as men are called upon to do. The same evening at 8.40 they relieve the east-bound crew, and are in New York again at six o'clock on the following morning. Half an hour later they are to be found on the top floor of the General Post-Office building, comfortably ensconced in bunks and in a large and airy room, provided as a dormitory After leaving New York, the first stop the train makes is at Poughkeepsie, but no mail is taken on there. At Albany the second halt is made, and there twenty minutes are spent in taking on the mail from New England and northeastern New York. At Palatine Bridge there is a brief stop, and after that comes Utica, where the Delaware, Lackawanna & Western, the Ontario & Western, and the Rome, Watertown & Ogdensburg roads exchange mail matter. At Syracuse more mails come, this time from the Oswego, Binghamton & Syracuse, and the Auburn & Rochester branch of the New York Central. Here also comes welcome relief for the crew which left New York. Those who follow have much to keep them busy, but the heaviest part of the work has been already performed. From Syracuse to Cleveland there are several distributing points where mail matter is also received on the train, and the routine is continued much as already described until the crew is relieved at Cleveland. There the men of the Western Division take charge and continue the work until Elkhart, Ind., is reached. There a special force from Chicago meets the train, takes possession of a portion of the letter car, and makes the distribution for the main office and stations of the city of Chicago, thus saving much time. When the train arrives in Chicago, it makes connection with a fast mail train on the Chicago, Burlington & Quincy, as also on a like train on the Chicago, Milwaukee & St. Paul. The former train arrives at Council Bluffs about 7 P.M., and there overtakes the train which left Chicago on the previous evening. The Pacific Coast mail is thus expedited just twenty-four hours. A similar train on the St. Paul road also saves twenty-four hours' time on the trip to the northwestern portion of the Pacific Coast. The appropriation for special facilities for the year ending June 30, 1889, was $295,987.53. The uses to which the appropriation referred to is put are explained in the following table.
A careful perusal of this table develops the fact that the greater portion of this money is expended south of Philadelphia, the railroad companies in that section not having sufficient weight of mails to warrant fast trains without some additional compensation. It will also be noted that with the exception of the sum of $25,000 for a special train to Poughkeepsie, which leaves New York City at 4.35 in the morning, the New York Central receives no compensation except that earned by them as common carriers of so many pounds of freight-mail matter carried, being paid for in accordance with its weight. It will also be observed that the Pennsylvania Railroad, on its trunk line, is not even so fortunate as its great rival. There may be more dangerous pursuits in life than that of the railway post-office clerk, but there are not many so, and there are few in which the risk to life and limb is so constant. The everyday citizen who is called upon occasionally to make a railroad journey of a few hundred miles feels it to be incumbent upon himself on such occasions to make special provision for those dependent on him in case injury or death should come while riding in the thoroughly appointed and luxurious coach placed in a portion of the train least likely to suffer from accident. But too little thought is devoted to the safety of those poorly paid but efficient servants of the State, in the forward cars, without whose services the business of the country, as conducted to-day, would come to a In every case where cars were wrecked the postal car was among the number. In many instances the cars were telescoped, and on such occasions the clerks were found buried in the wreckage or pinned under the engine or its tender. And many times true heroism was shown by the injured men. Over and over again the General Superintendent reports that, notwithstanding severe injuries received by the clerks, the scattered mail matter was collected by them and transferred either to another train or to the nearest post-office. Several times trains in the West were held up by robbers, who, after sacking the express car, visited the postal car, introducing In view of the dangers to which employees of the Railway Mail Service are exposed, it may be permitted to quote from the last annual report of General Superintendent Bancroft on the subject of insurance. No action, he points out, has ever been taken by Congress toward providing for the care of clerks permanently injured in the service, or those dependent upon them in case of death, notwithstanding frequent recommendations by the Department. He attributes this to insurmountable objections on the part of the people's representatives to the creation of anything of the nature The first great need of the Railway Mail Service is an adequate appropriation by Congress to extend its usefulness, and to keep it up to the demands and the needs of the public. Where speed is required to make connections, the Department should have the cash on hand to buy what is necessary. The railways are business institutions, managed as such, and when the Department desires extra facilities it should be prepared to pay in coin and not in talk. In this connection it is a pleasant duty for the writer of this very imperfect sketch to say that during his term of service in the post-office at New York, and at the Department, he always found Mr. William H. Vanderbilt, Mr. Cornelius Vanderbilt, Mr. J. H. Rutter, of the New York Central; Mr. John Newell, of the Lake Shore; Mr. George B. Roberts, Mr. A. J. Cassatt, and Mr. Frank Thomson, of the Pennsylvania system; Mr. R. R. Bridgers and Mr. H. B. Plant, of the Atlantic Coast Line, ready to grant any reasonable request for the improvement and extension of the service. Time after time Mr. Roberts has run a special train with the Australian transcontinental mail from Pittsburg to New York, that it might catch an outgoing steamer; and he and Mr. Vanderbilt practically re-established the fast mail, by taking letters on their limited trains. Mr. Roberts gave, in addition, an extra mail train from Philadelphia west at four o'clock in the morning, and Mr. Vanderbilt placed a postal car on the 4 P.M. train from New York, receiving in return—what they had a right to demand—an extra weighing of the mails, and, what was not a matter of surprise to them, unmeasured abuse on the floor of Congress for giving these additional facilities to the people of the country. The last and greatest need of the postal service is the total and complete elimination of partisan considerations as affecting appointments and removals in the working force. The spoils method invariably brings into the service a lot of do-nothings or a race of experimenters, whose performances never fail to breed disaster and to crush out substantial progress. There is no position in the Government more exacting than that of a postal clerk, and none that has so many requirements. He must not only be sound "in wind and limb," but possessed of more than ordinary intelligence, and a retentive memory. His work is constant, and his only recreation, study. He must not only be proficient in his own immediate work, but he must have a general knowledge of the entire country, so that the correspondence he handles shall reach its destination at the earliest possible moment. He must know no night and no day. He must be impervious to heat or cold. Rushing along at a rate of forty or fifty miles an hour, in charge of that which is sacred—the correspondence of the people—catching his meals as he may; at home only semi-occasionally, the wonder is that men competent to discharge the duties of so high a calling can be found for so small a compensation, and for so uncertain a tenure of official life. They have not only to take the extra-hazardous risks of their toilsome duties, but they are at the mercy of the practical politicians who believe that "to the victor belong the spoils." There are no public offices which are so emphatically "public trusts" as those whose duties comprise that of handling the correspondence of the people, because upon the proper and skilful performance of that duty depend—to a far greater degree than in the care of any other function accomplished through government agency—the business and social welfare of the entire community. The effects of ignorance, carelessness, and dishonesty in any other branch of the public service, although to be deplored, are not to be compared to those which follow the existence of such evils in the Post-Office. Can there be a more flagrant abuse of a "public trust" than the perversion of a branch of the public service into an agency for furthering the ambitious ends of local politicians and their partisans by allowing them to distribute its "patronage" as rewards for party services among those who, by reason of inexperience—if for no At the coming in of Mr. Cleveland's administration, William B. Thompson was Second Assistant Postmaster-General—in charge of the contract office—and John Jameson was General Railway Mail Superintendent. Both of these gentlemen had worked their way from the ranks by sheer merit. In private business the value of their services would have been so highly appreciated that, no matter who became senior partner of the firm, under no circumstances would they have been permitted to retire. The case of these gentlemen is mentioned now simply to illustrate an idea and not to found a complaint. On the incoming of the new administration, General Thompson, in accordance with precedent, promptly tendered his resignation, and it was as promptly accepted; while General Superintendent Jameson struggled along doing his work until, to relieve his chief from embarrassment, he, too, tendered his resignation. The country was thus deprived of the services of two men who were experts in their profession, simply to give place to others, of high character, no doubt, but with no knowledge and special aptitude for the great trust that was committed to them. And now, in the first year of another administration, the experience that many valuable officials have gained has counted for nothing, and they have been rotated out. In no other civilized country would such an atrocity be possible. An attempt to remove, for similar reasons, such postal authorities as Messrs. Rich, of Liverpool, Johnston, of Manchester, or Hubson, of Glasgow, all of whom, under a sound, logical, just, and economical business system, have reached their present positions |