PART II REHABILITATION

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Part II
REHABILITATION

PAGE
I. Beginnings of Rehabilitation 107
1. General Policy 107
2. Periods of Rehabilitation Work 111
II. Methods of Work 113
1. The District System 113
2. The Centralized System 124
3. Withdrawal 133
4. Concluding Remarks 135
III. Calls for Special Forms of Service 137
1. Relations with Auxiliary Societies 137
2. Rehabilitation of Institutions 141
3. Bureau of Special Relief 145
IV. What the Rehabilitation Records Show 151
1. Introductory 151
2. Social Data and Total Grants and Refusals 152
3. Principal and Subsidiary Grants 157
4. The Re-opening of Cases to Make Further Grants 160
5. Variations in Amounts of Grants, and Refusals 165

I
BEGINNINGS OF REHABILITATION

1. GENERAL POLICY

In the beginning of the Relief Survey it has been shown how, with what seemed to be an instinctive insistence, the trend of the work was toward the formulation of a definite rehabilitation policy. The principle, one might say axiom, which determined the character of this policy was that help should be extended with reference to needs and not with reference to losses. It was not easy to hold to the relief principle in the face of a sentiment by no means weak nor voiceless that each sufferer was entitled to an equal share of the funds. That the Rehabilitation Committee did consistently act on this principle during the periods of its activity was a marked achievement—an achievement that may be counted to the good, not only for the relief of San Francisco sufferers but for sufferers from subsequent disasters.

When the Rehabilitation Committee began its work at the beginning of July, 1906,[96] it could not know what amount of money would be available for the purposes of its work. It knew that $1,500,000 had been suggested as the amount and 15,000 as the number of families to be rehabilitated. It held many conferences to consider the possibility of obtaining even the roughest sort of census of the families who would require assistance.

No solution was furnished by the population of the various camps because even if their total population had been known, it would not have given a clue to the number of families who were living with relatives or friends or as tenants in the overcrowded quarters. Unlike the ordinary relief society, the Committee could not estimate the total actual needs of its prospective applicants. Therefore it had to fix definite limitations for grants[97] to those who first applied so that later applicants, with needs equally great, might not suffer injustice.

[97] A classification of grants was in use which had been adopted by the Red Cross Special Bureau. The headings of this classification were “Tools,” “Household Re-establishment,” “Business Enterprise,” “Special Relief,” “Transportation.” Special Relief was used to describe a miscellaneous group of grants, and to prevent its being confused with the later Bureau of Special Relief (see Part II, p. 145), it will hereafter in this study be designated “General Relief.”

With these considerations in mind the Committee at its first meeting moved to limit the vast bulk of grants to sums of $500 or less. The decision was that a grant that did not exceed $200 could be approved by one member of the Committee, that grants of from $200 to $500 should require the signatures of two members, and that grants of more than $500 should require the action of the entire Committee. During the first few months the number of separate grants of $500 or over, exclusive of housing grants, was but 121, the general assumption in the Committee room and among the rehabilitation workers being that the number of families to receive over $500 should be small.

Eventually, of the 20,241 families assisted by the Committee, 647 families received as much as $500 each.[98] It was not realized at the beginning that in a great number of instances there would be re-openings and new applications leading to the granting of new forms of rehabilitation; that, for example, a family would be helped first to re-establish itself in business and later to build a house. Supplementary grants that increased the total allowance to a family to more than $500 were not passed upon by the Committee as a whole, though at several meetings the question of requiring the Committee to act as a whole on the issuance of a series of grants in excess of $500 to an applicant was informally discussed. No official action, however, followed the discussions. Before the middle of July the Committee sent to the newspapers and to others interested, a circular in which was outlined its general purpose. In this its aim was shown to be not to determine the size of grants by the extent of losses, but to help those to re-establish themselves who were unable, even upon a contracted basis, to do so without assistance.

[98] The difference between these figures and the figures given in Table 45 on page 165 is due to the fact that successive grants of the same nature to a single applicant were, in making some compilations, treated as a single grant, and in making others, as successive grants.

The wisdom of limiting the size of grants may be questioned by some, but there is no doubt of its paramount importance in giving a rough basis for work at a time when it was impossible to estimate the number of families that would require assistance. It is hard to conceive of the setting of any other standard than this. Without it the possibilities for confusion and injustice were unusually large. The decision was reached not only from motives of prudence but also from the Committee’s sense of responsibility in dealing with such large amounts of money as would undoubtedly be placed in its hands. That the feeling of personal responsibility was large was made evident by other actions of the Committee.[99]

[99] Under somewhat similar circumstances the Chicago Fire Commission practically limited special relief expenditures to $200 per grant. See Report of the Chicago Relief and Aid Society of Disbursements of Contributions for the Sufferers by the Chicago Fire (1874), p. 199.

After the Department of Camps and Warehouses was created on August 1, 1906, the Rehabilitation Committee[100] finally adopted its own policy with reference to families living in the camps, a policy which as has been seen[101] had been gradually taking shape during July. The whole question of the rehabilitation of camp families had been considered at a lunch given before his departure east by Dr. Devine to the members of the Committee and the staff. The conclusions of this informal conference did not take official form, but they may be accepted as marking the first step in the formulation of the policy. They were: That the camps should provide for the immediate needs of their inmates; that no stated sum could be set aside for the ultimate use of those who were expected to become permanent charges; and that no family living in a camp should be given rehabilitation aid until it had presented a definite plan for rehabilitation. It was felt that the effect upon applicants would be great if once they understood that it was useless for them to come to the Committee without definite and concrete plans. The subject of setting aside a sum for the use of the residue came up again in the latter part of August when Mr. Dohrmann, in making his estimates of the future disposition of funds, again and again called attention to the need of reserving large sums to re-establish camp families.

[100] Now a part of the Department of Relief and Rehabilitation, which included also the Bureau of Special Relief, Bureau of Hospitals, etc.

[101] See Part I, p. 19 ff.

By August 1 the issuing of rations had been discontinued. The Department of Camps and Warehouses had taken over the bulk of the work of the short-lived Executive Commission, and the Rehabilitation Committee had been made responsible, under the gradual centralization of all relief, for the granting of all aid other than shelter and the relief-giving incidental to camp life. The Rehabilitation Committee was, however, in accordance with the policy it had adopted, steadying the number of applications made to it by camp families, by requiring an applicant to give proof that he had an assured dwelling before his request for household aid was considered. The immediate necessity was to define the relations between the Department of Relief and Rehabilitation and the Department of Camps and Warehouses. On August 6, 1906, the chairman of the latter department, Rudolph Spreckels, met with the Rehabilitation Committee, and after prolonged consideration the following definite agreement was reached:

The Department of Camps and Warehouses agreed:

1. To provide necessary food, clothing, and tent equipment to residents of camps.

2. To refer to the Rehabilitation Committee only such applicants as were believed to be prepared to leave the tents and to become undoubtedly self-supporting.

3. To make within the limits of the camp all investigations necessary to determine the current needs of the refugees.

4. To inform the Rehabilitation Committee of any applicant who had shown a readiness to leave the camp and to be rehabilitated.

The Rehabilitation Committee on its part agreed:

1. To follow the notification of an applicant’s readiness to leave a camp by an investigation of its own and to take such action as the inquiry would warrant.

2. To assume responsibility for supplying all relief outside of the camps, this full responsibility to be assumed not later than the end of August.

Camp No. 25, Richmond District, opened November 20, 1906

Camp No. 29, Mission Park, opened November 19, 1906

Two Cottage Camps

The responsibility of the Department of Relief and Rehabilitation for relief outside the camps remained absolute, with the exception of the housing aid given by the Department of Lands and Buildings. Mr. Bicknell was appointed to carry out the plan so far as it related to the Rehabilitation Committee, to which he later presented his plan for the establishment of a Bureau of Special Relief under the Department of Relief and Rehabilitation. This new bureau, which is described elsewhere,[102] gave aid in kind; the Rehabilitation Committee gave emergency aid in cash.

[102] See Part II, p. 145 ff.

2. PERIODS OF REHABILITATION WORK

By way of introduction to the following chapter, a summary may well be made of the periods of time into which the rehabilitation work naturally fell.

May 5 marked the beginning of the rehabilitation work under the direction of the Red Cross, a period when a force of workers, trained and untrained, got steadily to work, and when policies began to be shaped. It may be called the formative period.

July 7 began the second period. It was the time when the Rehabilitation Committee of the Finance Committee of Relief and Red Cross Funds got into the saddle, carrying with it the staff and adopting the policies of the formative period. It was marked by the rapid development of district organizations; by the rapid increase in the number of applications for relief. It may be called the period of accelerated applications.

August 20 opened the third period, when a decline in the number of applications was brought about by new restrictions upon the character of cases eligible for consideration; the time when the advisability of the district plan of organization was brought in question. Furthermore, it was the time when grants were sharply limited by the withholding of the eastern funds.[103] This may be called the period of arrested progress.

[103] See Part I, p. 99 ff.

November 4 began the fourth period, when the centralized plan was in force and when a persistent effort was made gradually to decrease the responsibilities carried by the Rehabilitation Committee. It was the period of centralized effort.

April 9, 1907, marked the beginning of the fifth and last period, which closed June 30, 1907, with the taking over of the rehabilitation work by the Associated Charities. It was a time of rapid discharge of committees and of readjustments,—the period of withdrawal.


II
METHODS OF WORK[104]

1. THE DISTRICT SYSTEM

Before the formation of the Rehabilitation Committee the Associated Charities[105] had assumed responsibility, under the Red Cross, for the investigation of applicants for rehabilitation. During July the Associated Charities under the direction of the Rehabilitation Committee organized in each of the seven civil sections of the city a committee of persons who were related more or less to the previous charity work of the locality. Each section or district office was supervised by a chairman[106] under whom was an agent with a corps of visitors and clerks. By securing in addition to the local charity workers the services of several experienced workers from states east of the Sierras, it was possible, as has been already stated, to have an experienced agent in each district. Four sections were in charge of agents drawn from the outside; three of agents with experience in the San Francisco Associated Charities.

[104] The section on methods in Appendix I, p. 406 ff., supplements this chapter. It is more detailed than is this portion, and is important to those who are responsible for organizing a relief force.

[105] See Part I, p. 14.

[106] These chairmen were the same men who had been serving since May as the civilian chairmen in their several sections.

The month of July was one that called for the exercise of discretion and tact, as it was a time when a large untried force had to be organized to visit families. A general superintendent of district work was appointed to bring about unity of ideals and standards in the sections and to cultivate a sympathetic understanding of the system on the part of all concerned in it. The position was held during July by one of the eastern workers and after August 1 by the general secretary of the Associated Charities. The section committees, mentioned above, made a strong and interested group of volunteers.

In one of the sections was to be found a group of workers who knew their neighborhood thoroughly,—a physician who had done active work among the poorer people previous to April 18, the president of a settlement, and the priest. These met together each day with others to go over the case work of the investigators who were studying the individual needs of refugees. Nowhere else could one get such an impression of the cosmopolitan character of San Francisco. The names of the investigators showed their origin,—Italian, Spanish, English, Scotch. These could speak to the refugees in their own tongues. One of the investigators was a trained nurse who had been at work in the neighborhood; another, an artist who had been the year before as far away from the Pacific Coast as the Albert Nyanza; the third, a student of economics. In still another section were to be found as investigators a force of college students. Seven of them were from Stanford University. They gave devoted service from April until the university opened in the autumn. They camped in the outer office and would work from early in the morning until late in the evening. They were often visiting at six in the morning and were to be found in the office writing reports at ten in the evening. Several teachers, a physician, and a trained nurse made up the rest of the group, which was guided at first by one of the most active and devoted local workers, a probation officer of the juvenile court.

In another section one felt the distinctive mark to be catholicity. The chairman of this committee was a Presbyterian minister and the assistant to the agent was a Unitarian minister who had given up his charge to devote himself for a year to the charitable work of the city. A Hebrew whose strong personal influence counted for much in dealing with the refugees of his faith; another Hebrew, a woman, who as a volunteer had done most important service in securing work for the refugees; an active worker in women’s clubs; and other men and women who had had experience as teachers and in business, completed this section committee.

In so large a group of investigators, brought into service at a time of high pressure, there were necessarily to be found many attitudes of mind toward the work and varying degrees of readiness to be instructed. What surprised those who had the task of fitting the visitors to their work was their adaptability. The committees met at short intervals to review, one by one, the stories and recommendations of the investigators, and to make their own decisions to be submitted for final action to the Rehabilitation Committee at headquarters.

The investigating force of the Rehabilitation Committee reached its highest number in August, 1906, when it numbered 96 persons on full and nine on half time. Sixty-five other persons were also employed, principally as clerks and messengers. The Committee from the start took the sensible ground that as far as possible there should be investigation of each applicant. The record card used in the sections was the second registration card, which as the reader knows, superseded the one adopted in the initial relief period.[107]

[107] See Part I, p. 49. See cards in Appendix II, pp. 428 and 429.

The second registration was undertaken by the staff of workers gathered together by the American National Red Cross, who worked from the seven civil sections and recorded their investigations on the improved cards described below. These cards, which were kept on file at headquarters, were, from the time of the second registration to the end of the rehabilitation work, used by the various committees. They held the facts as to an individual’s own expectation of providing shelter for himself and family. Later these cards served to measure the degree of success each applicant had made in carrying out his own plan.

The second registration, though not to the same degree as the first, failed in completeness, so that many persons who applied later, not only to the Rehabilitation Committee but to the many other committees and departments, were given relief by those who were in ignorance of what help had already been extended. If registration had been accurate and complete from the beginning much saving of money and time would have been effected, and, of immeasurably greater importance, much better rehabilitation work could have been done. A thorough system of registration would have been opposed by many of the relief workers, as well as by the refugees, but the importance of securing, in beginning such a work, an accurate registration of names and references and of entering on the dated cards the facts of aid requested and given, cannot be over-estimated. The outstanding need of the later rehabilitation work was for a registration so inclusive that it might serve as a general confidential exchange of information[108] of the sums of relief given and the efforts made to rehabilitate individuals or families. One of those who had partial supervision of enumeration for the first registration has said that a more carefully prepared card and a rigid supervision of investigators could have secured the desired results even if the investigators were untrained. The lack of a well ordered bureau for confidential exchange of information led to serious duplication of inquiry and of grants.

[108] Registration as a means of holding and securing information was in use by various committees other than the Rehabilitation Committee.

But to return to a consideration of the record card. It provided for a graphic presentation of the salient economic features of each family. When rightly filled in it showed the total present income of the family, its physical condition and the previous occupation of the breadwinner, the sum of its losses and its present resources. It gave a picture of the family’s former or present relations to its church, its lodge, its employers, its plan for rehabilitation, and the investigator’s estimate of this plan or the investigator’s alternative plan. Each visitor who had not had previous training as an investigator was given careful direction as to how an investigation should be made. Each was instructed to explain to the families that what was being aimed at was to find a way out which would be a real way out. Relief that had been already given was emergent, temporary. But now the Committee was anxious to learn of those who with a fair grant would be able to re-establish themselves.

In compiling the statistical abstract of applications for Chapter IV of this part of the Relief Survey no attempt was made to ascertain what references were seen or corresponded with, except for the business application cases. These were controlled by much stricter regulations than were the other applications. It is impossible, therefore, to state accurately the number of applications that were superficially investigated by visits to the applicants only. It is probably true that a study of the applications for household rehabilitation would show that comparatively superficial investigations had been made although there had usually been some attempt to corroborate the applicants’ stories by calling for a general letter of recommendation or one written directly to the Committee. Letters from ministers bulked large in this correspondence. The experience of the Rehabilitation Committee, it can be most positively stated, confirmed that of the special relief committee of the Chicago fire that such recommendations are valueless in the vast majority of cases. It is sufficient to state here, as this question will be brought up later in the discussion of the Committee’s relation to the auxiliary societies,[109] that the Committee learned quite early in its career that some of the clergy of the city had had manifolded a stereotyped form of recommendation to give to any one who might apply.

[109] See Part II, p. 137 ff.

The method of investigation in force would have been insufficient if it had been thought necessary to inquire closely into the moral character of the applicants. What the family had to say about its previous income; what its present income was; what its plans were and how it hoped with the aid of a grant to carry out these plans,—these with the visitor’s observations gave a sort of rough-and-ready gauge. There was, of course, a certain amount of deception, but the field investigations made later by the Relief Survey showed that the percentage of grants made upon actually fraudulent representations was comparatively small. Plans for rehabilitation that were inherently weak or confused or unwise had to be guarded against. The grant desideratum was practical definiteness. Illustrations of what were considered to be definite, what indefinite plans, are incidentally presented under the chapters dealing with particular forms of rehabilitation. It is well at this point to state that after October 12, 1906, before a grant for rehabilitation or aid for furniture could be obtained, an application had to be made to the Rehabilitation Committee on a printed form.[110]

[110] For reproduction of form see Appendix II, p. 435.

The applications for tools were made the subject of a comparatively superficial investigation. Transportation cases were subjected to a gradual rise in the standard of inquiry. In the case of “general relief,” which included the permanent care of aged or invalid persons and of unsupported children, medical co-operation was generally called for. Applications for emergent relief led to no extended investigation. The housing applications, as will appear,[111] were subjected to special forms of inquiry.

[111] See Part I, pp. 22-23 and 69 ff.; Part IV, Housing Rehabilitation, p. 211 ff.; and Appendix I, p. 417.

Applications were received at the seven section offices at any hour of the day, as well as at the central office of the Associated Charities. The rule was, theoretically, to receive no applications at the office of the Rehabilitation Committee; but so many applications, some of which called for immediate investigation and action, were referred directly to the Committee, that from one to four interviewers had to be held at the central office to attend to them. It would have been ill-advised during July and August to limit either the hours or places at which applications could be made. Any limitation might in some instances have caused actual distress. The magnitude of the task did not in itself, save in exceptional circumstances, delay the giving of emergent relief, as special arrangements were made for expediting emergency cases.

Before recommendations were brought to the members of the Rehabilitation Committee for decision they were read by trusted employes of the Committee in order that apparent injustices resulting from the varying standards of the different section committees might be done away with. The Committee itself established rough standards to govern its decisions. For household rehabilitation, for instance, its standard adopted after a careful employe had visited several furniture companies to learn the range of prices, was based upon a rate of $50 a room for each of the minimum number of rooms which would be required for an individual family. Certain fixed rules were also adopted with reference to business rehabilitation.[112] There was no little criticism of an intermediate step having to be taken between the passage of records from section committees to the Rehabilitation Committee. During the latter part of the second period, which ended in August, 1906, some members of the Rehabilitation Committee itself were inclined to doubt the wisdom of the plan. Nevertheless, the opinion of the majority of the Committee was that its rough standardizing was a great time saver. The reviewers exercised no discretionary authority. They were indeed willing to present any case, in any form, to the Committee if a section committee insisted upon it. A justification of the plan lies in the fact that when a case went directly to the Committee from a section, almost without exception it was sent back. The reviewers served simply as advisers to the section committees. They had in mind the broad lines of policy that had been marked out by the Rehabilitation Committee and were in many instances able to save from one to two days in the reaching of a final decision as to a grant. An explanation made by the trained reviewer to a district messenger, an agent, or Committee member, was oftentimes much more acceptable than would have been Committee action which reversed a section decision.

[112] For full discussion see Part III, Business Rehabilitation, p. 171 ff.

Headquarters Department of Relief and Rehabilitation, Gough and Geary Streets

Another subject that called for anxious debate was as to the degree of power that should be given by the Rehabilitation Committee to the section committees to make grants of money for emergency need. On July 12, the Committee resolved that in an emergency case a requisition might be made on the treasurer for a sum not to exceed $50, provided the request were signed by two members of the section committee. The Committee reserved the right to review such grants and at any time to withdraw the privilege from the sections. At a meeting held a day or so afterward this matter was reconsidered and laid over because several members of the Committee expressed themselves forcibly as opposed to any division of responsibility. At a joint meeting of the Rehabilitation Committee with the members of the section committees, held on July 19, 1906, the question of placing small funds in the hands of the section committees was again informally considered. Some of the section members strongly urged this plan and cited illustrations of necessary delays incident upon the ordinary procedure,—illustrations which proved that the delay was a source of embarrassment. As a member of the Committee recently said, a great amount of unpleasantness was caused by complaints of delay in comparatively small matters. Objections still being made by some members, the Committee asked the Associated Charities to present a plan, but though such a plan was drawn up it was never presented for action to the Committee because of the objections that were raised against it.

This source of friction was removed in the course of events. When the Bureau of Special Relief[113] was established on August 15, 1906, applications for emergency relief in kind were referred to it. On the closing of the section headquarters, Committee I of the centralized system[114] was prepared to give small money grants on short notice. The Associated Charities, from almost the beginning of the rehabilitation work, also stood ready to make small gifts of money to persons in need, or to make immediate purchase of necessities. It was from time to time reimbursed for these expenditures, though no formal arrangement was made by which it could draw on any regular fund for petty cash expenditures.

Anyone who has had experience in a charity organization society which has district offices knows that the common rule is to empower a district superintendent or committee to make emergency expenditures of comparatively limited amounts and to draw for reimbursement on the society’s general relief fund. Such special expenditures are subject to audit. The principle underlying them is at stated periods to have their issuance made the subject of a careful review by the general secretary, the district supervisor or some other central office official. In case of continuous indiscreet expenditures the question raised is not whether the power shall be withdrawn but whether there shall be some change in the district force or some calling of volunteers to account. In other words, the principle has been recognized that though there can be no division of final responsibility as to expenditures, as a matter of practical efficiency, districts must be given a certain amount of discretion in the making of small emergency grants.

The extent of the task of investigating and reviewing cases can be measured by the following showing. When the Rehabilitation Committee settled to its task on July 7, 1906, the formative period of rehabilitation work closed. The second period was inaugurated by public announcement of the Rehabilitation Committee’s plans. During July, 1906, the work increased by leaps and bounds. Though the Committee might wish to feel its way there was no time for deliberate action as the members had simply to speed up in order to keep ahead of the applications awaiting action. By August 1 the Committee had passed upon 3,000 applications. On that same date there were about 9,000 applications in the sections which either were awaiting investigation or had been partially or fully investigated, but awaited action by the section committees. The original estimate of families that would need rehabilitation was 15,000. To pass on one-fifth of the whole may be considered to be fairly good progress for the first three weeks of a committee’s real work. During the next twelve days, as the news of the grants began to circulate widely, came the high-water mark of applications. On August 13, at the request of the chairman of the Committee, a complete return was made which showed that there were then 8,916 applications pending, and that the average rate of applications was somewhat over 200 a day. The danger of swamping the work was evident.

At the time when the number of applications for rehabilitation was heaviest came the uncertainty as to whether funds would be available. The chairman of the Rehabilitation Committee, therefore, at an important meeting held on August 12, requested members to present a definite plan as to the amount of money that they would request the Executive Committee to set aside for rehabilitation. Accordingly, on August 16, the following estimate was presented as the minimum amount that would be required for carrying on the work of the Department:

TABLE 29.—ESTIMATE OF AMOUNT REQUIRED FOR CARRYING ON WORK OF RELIEF, PRESENTED AUGUST 16, 1906[115]

Branch of work Amount
required
Rehabilitation $1,250,000
Hospitals 100,000
Industrial Centers 15,000
Special Relief (General Relief) 250,000
Transportation 10,000
Administration 100,000
Total $1,725,000

[115] On August 11, 1906, the balance sheet of the San Francisco Relief and Red Cross Funds showed that a total of $5,599,466.02 had been received by that body; that deducting expenditures and immediate liabilities there was an actual cash balance of $2,105,309.74. This total was not all available for the uses of the Rehabilitation Committee but was the only source of support for the Department of Camps and Warehouses, the Department of Lands and Buildings, both of which required large sums, and all other activities of the Relief Corporation.

What the estimate for rehabilitation was based upon it is difficult to say, though the original estimate of $1,500,000 may have again been in mind. By August 16, applications to the number of 4,635 had been passed upon by the Committee, involving a total disbursement of a little over $300,000 and an average grant of about $80 a case. About 10,000 applications were pending and there were still three or four thousand families in the camps who would eventually have to be assisted by the Committee. Upon this basis a total of $1,120,000 would be required, and this may have been the basis for the estimate. Prospective applications from persons living outside the camps were not taken into account.

No action was taken when the estimate was presented, but at the meeting of the Committee on August 20 the chairman again presented a detailed report regarding funds available for the Corporation. After a very extended discussion it was agreed that it would not be safe for the Rehabilitation Committee to take further action until it knew something more definite regarding the amount of money it would receive and the amount that would be called for by the applications on file. The Committee decided therefore to notify the sections, the societies that were authorized to investigate applications for relief, and the press, that after August 20 no more applications for rehabilitation and relief would be received until all the cases pending had been investigated and disposed of. After this date no official notice was ever given of the readiness of the Committee to again receive applications.

Applications for medical aid, and in special instances for food, were to be received, however, as before, at the section stations. This action, which was momentous, inaugurated the third period of work,[116] which extended from August 20 to November 4, 1906. A large number of applications was received later and all the applications on file were in the course of time duly considered and made whenever necessary the subject of grants, the amount of money used for rehabilitation being in the end considerably larger than was estimated. August 20 is the sinister date which appears and reappears in the later chapters, when the subject of delay in the rehabilitation work is discussed.

The superintendent of the Rehabilitation Committee at that time prepared detailed instructions for the force at the main and at the section offices. These instructions were adopted later by the sub-committees of the centralized system. The instructions provided that future applications and those pending but not yet investigated, for medicine, medical aid, special diet, food, tools, and sewing machines, be referred to the Bureau of Special Relief, and that they be considered with reference to the relative disability of the applicants, in the following order:

1. Aged and infirm.

2. Sick and temporarily disabled.

3. Unsupported women and children (families without male breadwinners and with the burden of support resting heavily on the women or children).

4. Families insufficiently supported (breadwinners unable to earn enough to provide a surplus for rehabilitation or enough even to pay running expenses).

After the four classes of cases had been investigated and reported to the Rehabilitation Committee for final action, the sections were to investigate the remaining applications. This latter group of applications[117] was to be divided into three classes:

1. Household rehabilitation.

2. Special building propositions not covered by the Department of Lands and Buildings.

3. Miscellaneous cases.

[117] All applications made by refugees living outside of San Francisco were considered by the whole committee.

The immediate attention of the Rehabilitation Committee, now that the general drawing of checks was suspended, was confined to those applications already on file in which emergent action was absolutely necessary or in which grants had been promised provided certain conditions were complied with by the applicants. All applications for business rehabilitation were to be laid aside for a time with the understanding that if the Committee later secured sufficient means they should be investigated and reported on. The Committee indicated that unless disablement or sickness were involved it would be most reluctant to consider any family to be in urgent need if in it there were a male breadwinner earning reasonable wages.

The plan of the Rehabilitation Committee was to go over the whole mass of applications and then draw checks in favor of the first four classes. This marked a distinct limitation upon its work. By vote of the Committee on August 30, 1906, it was decided to settle at once all unpaid grants that had been approved on August 20. By September 20 accumulated applications had been investigated and the Committee was ready to pass upon them. It is not clear from the records just when the bars were lifted and when checks were issued as heretofore upon all classes of cases approved by the Committee. There appears to have been no formal action in this matter. It is interesting to note that on August 18 the total disbursements recorded were $356,773.75 and the total applications acted upon 5,241. By September 20, 1906, the total disbursements amounted to $573,337.91 and the total cases acted upon were 10,374.

2. THE CENTRALIZED SYSTEM

In October, 1906, there was a radical change of method. On September 27, the Rehabilitation Committee was notified by the Corporation that all the sections except Section II would close by the end of September. As the section offices closed, members of the paid and voluntary staffs were drawn into the work of the central office, the paid workers to continue as investigators or clerks, the members of the district committees to serve as an auxiliary committee to the Rehabilitation Committee for the review of cases. These were steps preliminary to a centralizing of the work. On October 11, when the chairman presented his plan for a division of the Rehabilitation Committee into sub-committees, 18,196 applications altogether had been passed upon. At close of business, October 11, 1906, the bookkeeper of the Committee had handled these 18,196 cases and had paid out on them $842,076.21.

The plan for the centralized system was presented by a sub-committee consisting of the chairman and the superintendent, who was the secretary of the Associated Charities and responsible for the issuing of instructions to the district workers. It was to create six sub-committees. The Rehabilitation Committee was to be drawn on to provide a chairman for each and the former section committees to provide the membership. The numbers of the sub-committees and their respective fields of work were as follows:

SUB-
COMMITTEE
FIELD OF WORK
OF SUB-COMMITTEE
I. Temporary Aid and Transportation.
II. Relief of Aged and Infirm, Unsupported Children, and Friendless Girls.
III. Relief of Unsupported or Partially Supported Families.
IV. Occupations for Women and Confidential Cases.
V. Housing and Shelter.
VI. Business Rehabilitation.
VII. Furniture Grants to heads of families employed but unable to furnish their homes.
VIII. Relief in Deferred and Neglected Cases.

Committee VII was formed on January 16, 1907; Committee VIII on November 17, 1906. Each was considered as a sub-committee of the older sub-committees. Two of the six secretaries already appointed served the new committees. It may be noted here that five of these six secretaries had had previous experience in charity organization work.

The following members[118] of the Rehabilitation Committee were appointed chairmen of the respective sub-committees:

SUB-
COMMITTEE
CHAIRMAN
I. O. K. Cushing
II. Dr. John Gallwey
III. Archdeacon J. A. Emery[119]
IV. Archdeacon J. A. Emery
V. Rev. D. O. Crowley
VI. C. F. Leege

[118] Two of these served as chairmen of Committees VII and VIII.

[119] Succeeded by A. Haas.

The methods of investigation under the new system were the same as under the old, but the change involved radical differences in treatment. It is generally acknowledged that the district system was the only one practicable in the early days, when transportation facilities were so limited. The physical difficulties that would have been involved in attempting to make an investigation from one center was not the only, if indeed the most important factor that led social leaders to determine upon the district plan. The primary reason was that the seven civil sections were known to the people when they wished to follow their early applications for clothing and other emergent needs by applications for rehabilitation. The social investigation was made to fit the civil section plan, which was based upon the theory that by working from district centers it was possible to gain more accurate knowledge of the actual needs of families and to have such brought more quickly to the attention of the workers and be followed more surely by helpful recommendations than would be the case if need were relieved and recommendations made by one or several central committees. In short, it was believed that the district plan of the larger charity organization societies could be well adapted to the rehabilitation work and would give it greater firmness, accuracy, and swiftness of action. As it turned out, however, under the district plan the hoped-for swiftness of action was not achieved, which was one of the reasons for the change to the centralized system. After the change the average period of time lapsing between application and grant was considerably reduced; however, this is partly to be accounted for by the fact that after October, 1906, the Rehabilitation Committee acted more rigorously on the policy adopted August 20 to limit the number of applications received.

During the first five months of the great relief work the most destitute had made application. This fact, and the further fact that prompt action was made possible through the creation of the Bureau of Special Relief, justified in a measure the change to the centralized system. The advantages of the centralized system as developed in San Francisco may be said to be that under it the attention of a group of workers was confined to the consideration of a specific class of grants. Such limitations brought expertness and a surer standardizing of the grants within a class. The disadvantage is that with the gain in expertness came a loss in general appreciation of the need of the individual case. The individual members of the Rehabilitation Committee worked separately as chairmen of the sub-committees. They were brought much less to consider in common the reason for approving or refusing to approve the grants called for by the several section committees. In the earlier period some of the members in daily conference performed this important duty. Members of the Committee themselves believed that they lost something of the broad view of the situation and the correlation between grants when each came to have his own particular field of activity. Although they developed as specialists, they were bound by no strong unifying force.

Some of the members, and other persons experienced in the work, consider the division of cases to have been a weakness that should be reckoned with by those who may deal with similar problems in the future. Important questions of policy were of course discussed at meetings of the Rehabilitation Committee, which in the busy season were called twice a week; but after all, it was general questions of policy, not individual cases, which were then considered. The important thing was for the Committee to have on any given day a knowledge of just how the grants in each department ran; to learn by a comparative survey whether, in view of the total sum of money which the Committee expected to handle, the amounts being granted by the different departments, case by case, ordinary case after ordinary case, were too small or too large.

Another weakness of the centralized system, and a serious one, was that it necessitated the crossing of each other’s paths by the various sub-committees. It was to be expected that by no imaginable classification of applications short of an arbitrary division along geographical lines, could confusion be avoided. As all charity organization workers know, an application for a specific form of aid may upon investigation indicate that a totally different form of relief is required. In the first two months, under the centralized system, there was much referring of applications from committee to committee, as new or changed needs were revealed; but in December, to prevent delays, it was decided that the committee to whom an application was first assigned should see it through to the end, no matter what form of rehabilitation was found to be required.

Considering the blurring of hard and fast lines that this decision entailed, together with the crossing of paths incident to the division of work, it is not surprising that the development of group specialists was by no means as complete as was anticipated. The sub-committees found it impossible to keep to the spheres of work outlined. There was, however, considerable variation in treatment by the different sub-committees. In the nature of the case, the first four committees had largely to do with applications for “general relief” and hence of necessity crossed paths more than the remaining committees. Among the different fields of activity, housing stands distinctive as being the most highly specialized. On the other hand, business rehabilitation and general relief were so generally cared for by the first four committees that all of them might well claim joint tenancy of these fields.

During October the policy had been adopted of making no further grants to able-bodied single people,[120] to heads of families capable of supporting those dependent on them, or to applicants to start in a business that called for a special license or that had to be put under special police supervision. This last exception was made to prohibit grants for saloons. On October 12, the Rehabilitation Committee learned officially that business rehabilitation might be resumed, as the New York Chamber of Commerce on October 2 had resolved to transfer $500,000 to the Corporation, with the proviso that the money be used for “the rehabilitation of those sufferers who by reason of the disaster have been deprived of the use of stocks or goods, utensils, tools, implements of labor, etc., and thus to help them to establish themselves in their professions or trades.”

[120] A reiteration of former policy.

Barber shop and shack constructed of boxes

A drinking place

Early Business Ventures

The question of who should be responsible for making final decisions as to grants was reopened in the beginning of the period of centralization, and on November 1 it was finally determined that emergency cases that involved an expenditure of less than $50 might be approved by the chairman, or in his absence, by the vice-chairman of a sub-committee, provided the action were reported by the vice-chairman to the chairman if the former had acted in the absence of his superior; that grants for amounts under $500 might be approved by the chairman of a sub-committee; and that grants for amounts of $500 or more must be approved by at least two members of the Rehabilitation Committee or by the chairman and two members of a sub-committee, provided in the latter case the action was reported to and entered on the minutes of the meetings of the Rehabilitation Committee. The last restriction led to frequent drawing of checks to the amount of $499. Later the Committee made special provision for the granting of money for loans[121] so as not to embarrass the work of its sub-committee on housing.

[121] The sub-committees could at their discretion make loans instead of grants, where there was strong likelihood of repayment. Loans had been made since the beginning of the work, but for some time prior to November had been discouraged.

The fourth period of the rehabilitation work, November 4, 1906, to April 8, 1907,[122] was marked by fluctuation, the tide of applications sometimes increasing and sometimes decreasing. When the six sub-committees were organized it was assumed that a normal family with one or more able-bodied breadwinners should not then be in need of assistance in furniture and other household goods. Labor of all kinds was in great demand and there was no reason why families should not themselves secure for cash or credit sufficient furniture to start housekeeping. No provision[123] was made, therefore, for grants of furniture or other household goods except as called for by the working of Sub-committees I, II, and III. As soon, however, as the new committees got under way, there was considerable discussion as to the need of some committee to act on applications from heads of families for furniture. It was decided, early in November, to receive applications from heads of families who were steadily employed but who were not earning enough to furnish their homes except by incurring a burdensome debt. This action was rescinded later because there was no machinery for receiving such applications and because there were other forms of application that indicated a greater need. Not until January 16, 1907, was provision made to receive applications for so-called “special furniture grants,” which were passed on by the chairmen of two of the original sub-committees. On January 17, notice that applications for aid in refurnishing homes would be received was given in the San Francisco newspapers.[124]

[122] See Part II, p. 111.

[123] Late Committee decisions.—December 5, 1906. That in making applications to reopen a case, except on account of sickness, the applicant should be required to explain in writing the reason for his request.

[123] January 24, 1907. That grants as a rule should not be made for funeral expenses. When in exceptional instances such grants were made they should be limited as far as possible.

[124]

REHABILITATION COMMITTEE

HELP TOWARD THE REFURNISHING OF HOMES

Applications will be received from families who are self-supporting and who have suffered material loss from the disaster. The income and present resources must be insufficient to enable the family to get necessary household furniture within a reasonable time without incurring burdensome debt. No application under this head will be received from anyone to whom the committee has already made a grant.

Applications Will be Received by Mail Only. Write for blank to Gough and Geary streets. Mark envelope “Furniture Application.” No Application Will be Received After January 31, 1907.

During this fourth period it became apparent that future applicants must be made to realize that what they were asking for was ordinary relief. On February 13, 1907, therefore, the superintendent, who it must be borne in mind was also secretary of the Associated Charities,[125] was authorized to put the work in the application bureau on a relief basis. A circular was issued which stated that no application would be received except on a purely relief basis; that is, applications would be received only from families placed unavoidably in a position where they could not support themselves and whose need would be met in ordinary times through one of the regular charitable organizations.

As a further result of the mid-winter resolution the scope of the relief work was narrowed still more definitely. Three reasons given for a limitation of scope were:

1. That there was less than $2,000,000 in the funds, a large part of which would be called for by the applications for housing and other relief already under consideration.

2. That a considerable amount of money would have to be reserved to meet the expenses incurred by the other departments and bureaus, which included medicines for the use of the patients in the hospitals and in homes for the aged.

3. That the then prosperous condition of San Francisco precluded any legitimate need for further general relief distribution. The essential points, to repeat in part what has already been written, in a notice that was issued for the use of the sub-committees and employes, were:

1. Emergency cases. New applications involving urgent need for relief in kind should be referred direct to the Bureau of Special Relief. Applications on file requiring an immediate money grant should be referred to a sub-committee consisting of the chairmen of Sub-committees I, IV, and VI. Applications for emergency checks should be made in writing by the chairman of the committee in which the application was filed.

2. Necessity for economy. Close economy should be urged on the ground that there would be no money to expend in excess of the amounts actually required.

3. Standards for adjusting special furniture grants. No grants should be made unless it were evident that it would be difficult for the family to secure furniture within a reasonable time without incurring heavy debt.

4. Standards for adjusting grants in Sub-committees I, II, and III. All applications should be considered on a strictly relief basis; no grant should be made unless it would enable a family to become self-supporting.

5. Payments in ordinary cases should be temporarily suspended. No further checks should be issued except in emergency cases until all the sub-committees had passed on all the pending cases. Applications should be tabulated and final decision reached as to what action should be recommended.

The fact that the Rehabilitation Committee had entered upon the fifth and last period of its work is sharply marked by the discharge on April 4, 1907, of all sub-committees, except Committee V, the important housing committee. The fifth period is also marked by the fact that it coincides with the ending of the first year after the disaster, and that it properly inaugurates the definite establishment of the work on a purely relief basis.[126]

[126] See Part V, Relief Work of the Associated Charities, p. 279 ff.

From the beginning of April, 1907, to the end of July, action was taken in a fairly large number of cases. The Rehabilitation Committee returned to the practice in vogue before November, 1906, of considering such current applications as did not naturally go to either the housing or the confidential committee. By May, 1907, the number of cases to be daily disposed of had fallen from 200 to 25, and the average number of daily applications had decreased to a marked extent. The steady drop in the number of applications meant to the Committee that its work had reached the stage when it could be undertaken wholly by the Associated Charities.

The Associated Charities, as well as other San Francisco charitable agencies, was financially crippled because the fire had affected more seriously the class that ordinarily contributes to charitable societies than any other class in the community. The general subject of grants to institutions or societies not dealing with families in their homes is considered in a separate section, but the subject of grants to the Associated Charities fitly belongs in this chapter because to it fell the work that so far had been done directly by the Rehabilitation Committee with the steady co-operation of the Associated Charities’ force of paid and volunteer workers. The mass of the population was on a fairly satisfactory economic basis, but it was wellknown that for some time to come the charity work of the city would be very heavy.

On May 18, 1907, a decision was reached by the Rehabilitation Committee which was the fruition of much anxious discussion. Its conclusions were that as $186,850 remained of the sum of $500,000 which as originally planned was to be used to re-establish the charitable organizations in the city, $145,000 of this amount, in accordance with the recommendation made by the charity advisory committee, should be entrusted to the Rehabilitation Committee to be allotted by it to certain of the charitable and benevolent organizations.[127] The Associated Charities was asked to invite a conference of representatives of the St. Vincent de Paul Society, the German Benevolent Society, and the Hebrew Board of Relief, formally to present to the Rehabilitation Committee a practical plan for the administration of the general relief work of the city. On May 30, 1907, the Rehabilitation Committee was notified by the president of the Associated Charities that the office staff of the society was to be withdrawn from the service of the Rehabilitation Committee. The proposal to withdraw was approved but the society was asked to leave the date of withdrawal open until definite plans for future relief work could be perfected.

[127] See The Rehabilitation of Institutions, Part II, p. 141 ff.

3. WITHDRAWAL

June 30, 1907, marks the close of the fifth period, when the withdrawal actually took effect. On July 18, 1907, the Corporation made an appropriation of $5,000 to the Associated Charities for the month of July, 1907, to be expended under the direction of the Rehabilitation Committee, subject to the following conditions:

1. The cost of administration should not exceed $1,000 a month.

2. The following classes of persons should be assisted to remove their cottages from the camps:

(a) Women who were supporting families.

(b) Families in which there had been severe illness or in which the breadwinner on account of some infirmity was unable to provide a home but was able to maintain one.

3. The grant to an individual case should not exceed $150 and ordinarily should not be more than $100.

4. The Rehabilitation Committee should refer all new applications to the Associated Charities; the Associated Charities at its discretion should refer back to the Committee for action such cases as were not included in the above classification.

5. The Associated Charities should nominate a committee representative of the principal charitable organizations of the city to pass upon applications for assistance in housing rehabilitation.

6. Monthly statements should be made of the assistance granted.

As the Bureau of Special Relief had closed its work June 15, 1907, the Associated Charities assumed entire control of the relief work.

Before the end of July the Associated Charities had organized a committee, called for by section 5 of the above requirements, on which were representatives from its own society, the St. Vincent de Paul Society, the German General Benevolent Society, the Hebrew Board of Relief, and the Telegraph Hill Neighborhood Association. At the same time a form letter was issued by the Rehabilitation Committee which notified applicants that they must apply directly to the Associated Charities.

The appropriations varied from month to month, but the plan as a whole remained for one year practically unchanged. There was, however, one concession: the Associated Charities was permitted in a limited number of cases to draw on the appropriation for aid to families that had not been burned out, but in which there was severe illness or an incapacitated breadwinner.

When on July 1, 1908, the Bureau of Hospitals closed its work, the work of the Associated Charities was further enlarged by the carrying into effect of the following suggestions by Miss Felton, the general secretary of the Associated Charities:

“In regard to the care of the sick, I respectfully suggest the following plan:

“That for the month of July no appropriation for the hospital work be made in advance, but that the bills presented at the end of the month, after being approved, be paid from the Relief Funds. By the first of August the number of patients in the hospitals will be very materially reduced, and I think that a grant of $1,500 per month will carry the hospital work. This would allow us 30 patients at an average cost of $50. By placing all our children in the Children’s Hospital at the rate of $25 per month and many of our maternity cases in the Lying-in Hospital at the rate of $7.00 per week, and by taking advantage of the sanitariums for some of our cases in a more or less convalescent state, we can easily bring the cost down to $50 per patient. I think it would be advisable not to restrict the grant to the care of patients in the hospitals, but to make it for the care of the sick outside of their homes. This would enable us to economize in many cases by boarding out, in private families, convalescents who might thus be cared for at a lower rate than in the hospitals. This applies especially to babies and little children. We can also make use of Miss de Turbeville’s and Miss Ashe’s Home in appropriate cases, I think, at a rate of $15 per month.

“I figure that a grant of $4,500 per month will carry the hospital work, relief in the form of groceries and medicines, the special money grants under $50, and the administration expenses of our offices. Mr. Bogart and I have gone over the expenses very carefully and have materially reduced them wherever we thought it was possible. We think this is the lowest estimate on which we can carry the work on anything like an adequate basis.

“Our administration expenses should not be considered as simply the expenses of distributing a certain relief fund, because now that we are working under Associated Charities methods, we are expending a great deal of time in actual service for the poor, in trying to secure employment and planning to make them self-supporting, thus reducing the necessity for relief. Work of this sort, of course, requires a great deal more time on the individual case than where the question to be considered is simply the granting or withholding of a sum of money.

“To administer the hospital work in the most economical manner involves a considerable amount of work to the office force, as it means planning for patients who are ready to leave the hospital and who often have no place to go or no proper accommodations. We have reduced the force since the cutting down of the housing work, and I think that everyone here is working to the utmost limit.

“I respectfully suggest that a monthly appropriation of $4,500 be made to the Associated Charities for its work, to be expended as follows:

Hospital work $1,500
Unemployed 200
Material relief 1,500
Administration expenses 1,300

4. CONCLUDING REMARKS

Whether the weaknesses of the centralized system as revealed by the San Francisco Relief Survey are inherent can be determined only by future experiment, for there is no way of measuring the relative value of the two systems described in this chapter.

It should be borne in mind, however, that under the district system there was severe criticism of the delay in making grants. The suggestion is offered that whenever a centralized system is desirable, a practical scheme of administration is to organize sub-committees by geographical sections while general control is retained by the central office.

By way of summary, it may be said that the district system was a natural development. It took shape when the army was in control and knew that only by the division of the city into sections could the vast problem be managed. When the social worker took hold the district system was ready to hand and was availed of to bring into working relation a quickly collected force of trained and untried investigators and advisers. When the relief work came more definitely under the control of the business man, who chafed under criticism, there was a sharp reversal of method. A trade experience that had proved the value of departmental division led naturally to a recasting of the relief work on a departmental basis.


III
CALLS FOR SPECIAL FORMS OF SERVICE

1. RELATIONS WITH AUXILIARY SOCIETIES

Upon one vital question of policy the experience of the San Francisco Rehabilitation Committee repeated the experience of the special relief committee of the Chicago fire. Upon no other point is the evidence of the relief work, following each of the fires, as clear as it is on the question here considered of the establishment of the right relation with local charitable agencies.

In the report of the special relief committee of the Chicago fire[128] the following paragraph occurs:

“In the earlier portion of its work the Committee relied entirely upon the certificates of the pastors of churches and authorized officers of organized benevolent associations, for the evidence that the applicant’s condition and needs had been duly investigated, and for a correct statement of the kind and amount of relief required. To facilitate such investigations, suitable blanks were prepared, containing appropriate inquiries regarding the applicant’s property, circumstances, losses, and present condition. Experience soon demonstrated that we could not rely with sufficient confidence upon this method of investigation as affording reliable evidence of the nature and amount of the applicant’s needs; and, subsequently, the course was adopted of sending all applications which were suitably recommended to the district in which the applicant resided, for the case to be personally investigated and reported upon in writing by one of the official visitors in the employ of the Society.”

[128] See Report of the Chicago Relief and Aid Society of Disbursements to Contributors, p. 197.

It appears from the review of the original plans of the Rehabilitation Committee, that the error made by the Chicago Committee of accepting recommendations in place of making investigations was avoided. The Rehabilitation Committee, as the reader knows,[129] had from the beginning its own staff of paid workers, whose reports and work it could control. But early in July, 1906, considerable pressure was brought upon the Committee to change its methods so that the regular relief societies of the city might upon presenting their cases, with recommendations, have these considered by the Rehabilitation Committee without their having to be subject to investigation by the section forces. Members of the Finance Committee of Relief and Red Cross Funds urged concessions, and concessions were finally made. On July 12, 1906, the United Irish Societies objected to the treatment that the Rehabilitation Committee had advised for some of the families recommended by them. Their representatives were present at a meeting of the Rehabilitation Committee and urged that they be granted the privilege of having their recommendations considered as though they came from the section committees. At that time the Rehabilitation Committee told the representatives that as a trustee of the funds its duty was to gain information about cases through the special channels of information it had provided, and that all reputable organizations would be notified to refer cases to it with recommendations; that it would follow these recommendations or not as it saw fit. The Rehabilitation Committee found that it could hold this position for but a few weeks, because of the influence brought to bear not directly but through members of the Finance Committee of Relief and Red Cross Funds. On July 28, 1906, therefore, a resolution was passed that any charitable organization approved by the Finance Committee might present directly to the Rehabilitation Committee the results of its investigations, with recommendations, and that these would be passed on directly without further investigation.

The United Irish Societies was given this privilege, on probation, for a period of two weeks from July 28, 1906. On July 31, 1906, the privilege was extended to the German General Benevolent Society, and on August 6, 1906, to the Conference of St. Vincent de Paul and the Italian Relief Committee.

To say that the results were unsatisfactory is but to voice the unanimous sentiment of the then created Corporation and of the responsible workers in the Rehabilitation Committee office. The paid and voluntary workers of the Associated Charities had, under the instructions given them by the section agents and the Rehabilitation Committee, developed certain standards of investigation. Weak as these standards may have been in certain particulars, still they were standards. The visitors were getting, at the least, a coherent account of the condition of each family and were securing, in the main, such data as enabled the Committee to act intelligently. It is true that in a great many cases there was no time to corroborate the statements of applicants, but some picture of the family was presented and some plan that bore on its face a promise of success. The records that came from the so-called auxiliary societies were generally bare and fragmentary. The cards were not filled out and in some cases almost the only thing that the Committee got was the simple recommendation,—so much money for this purpose or for that. Paucity of facts particularly marked the recommendations of the United Irish Societies. A further characteristic was, that because of a lack of understanding of the rough-and-ready standards that had been set, the recommendations called for a higher scale of expenditure than the Committee could possibly approach. For instance, their recommendations for furniture rehabilitation ran from $300 to $500, while the cases presented by the sections ran from $100 to $300. A great many cards had to be returned to the auxiliary societies for reconsideration and additional information.

The claim had been that to receive recommendations directly from these relief societies would be to facilitate the work of the Rehabilitation Committee; instead, the work was hindered. Many applications had to be twice considered, and many were duplications. Some families were in the habit of applying at every place that would receive applications, a difficulty that developed through application by the same persons at the central office and at one or more section offices. Duplications increased when applications were received at the relief societies’ offices.

As soon as the first returns showed that the records were unsatisfactory, the Rehabilitation Committee had the superintendent prepare a circular entitled “Requirements for Satisfactory Investigations for the Rehabilitation Committee.” The representatives of the different societies were then called together informally to discuss the circular. Extracts from it are:

“Present and past earnings of breadwinners in the family are also necessary to judge fairly as to present conditions. The same may be said regarding occupation and physical condition.”

“The same detailed statement is required under the head of Resources. It often happens that without any deception an applicant does not think of some resource which is available.”

“A request upon the card for information as to what the breadwinners are now doing, in addition to the request upon the card for present earnings, is for the purpose of ascertaining whether the breadwinners are back in their original occupations or are doing the best they can in any occupations in which they could fit.”

But the time was fast approaching when the Rehabilitation Committee should be held in the dark as to the extent of its resources. With the general suspension of applications on August 20, 1906, came an end to the very unsatisfactory arrangement with the auxiliary societies. After that time applications were received from auxiliary societies, but they were treated the same as were applications from any other source.

It is well to examine a little the records of the work of the auxiliary societies. Taking the one that worked the longest, the United Irish Societies, we find 1,046 applications received directly from it. Of this number 582 were duplications of applications already received through the regular channels. The net result for the 582 was probably delay rather than speed. Grants to the number of 858 were made for a sum of $121,742.91, an average grant in round numbers of $142 to a person. The average Rehabilitation Committee grant to May 27, 1907, had been $109.44 to a person. To make a more illuminating comparison: Most of the United Irish Societies’ applications were for household rehabilitation. The average grant of the Rehabilitation Committee for such purposes to May 30, 1907, had been $105.77. An interpretation put on the discrepancy in the amount of grants is, that as the recommendations from the societies were so disproportionately large they could not be brought, even after scaling down, to the common standard set by the rehabilitation workers. Certain personal elements also tended to create friction; but there is no reason to go into this aspect of the matter simply because the definitive stand taken by the Committee was, that as the responsible distributors of the funds they and their agents alone should make investigations. This important work could not be delegated and the fact was finally accepted that the work of investigation, to be well done, must be done by a salaried force. This point is one, as was said before, on which there was emphatic agreement on the part of all the members of the Committee.

An instance should be noted of work done satisfactorily with a relief society. Immediately after the calamity the possibility arose that the associations of Jewish Charities in the large cities of the country would send their contributions to San Francisco for the Jewish committee to use as a separate relief fund. Instead, however, of attempting to organize a special relief fund, the Jewish committee, upon earnest request, agreed to do its work through the Rehabilitation Committee. The Jewish committee later was merged into the Hebrew Board of Relief, whose work was most efficiently done. This Board was never officially called an auxiliary society, but from the start it made recommendations directly to the Rehabilitation Committee. Its reports were based upon a real knowledge of families, and in a large majority of cases these recommendations were acted upon directly without a supplementary investigation.

In times of emergency it will doubtless often be expedient to make a similar arrangement. Such separation or division of work is very different from leaving to a group of auxiliary societies the responsibility of making investigations and determining treatment. So far as the San Francisco experience is concerned such delegation may be set down as a failure.

2. REHABILITATION OF INSTITUTIONS

The question of the rehabilitation of institutions was considered at one time and another by the Rehabilitation Committee by request of Mr. Dohrmann, chairman of the Department of Relief and Rehabilitation. Not until December, 1906, however, were any definite steps taken in this field. The responsibility for making grants rested logically upon the chairman of the Department of Relief and Rehabilitation. Early in September Mr. Dohrmann, after consultation with various persons, appointed an advisory committee on charitable institutions which was to make recommendations to him which he in turn would submit for final approval to the Executive Committee of the Corporation. Thirteen persons were chosen to form the committee, with the end in view of giving due representation to every phase of the philanthropic life of the community. In meeting with the new committee Mr. Dohrmann presented a letter of explanation, the salient points of which were:

1. That he as chairman of the Department of Relief and Rehabilitation had power solely to make to the Executive Committee of the Corporation recommendations of grants to institutions.

2. That he wished the advisory committee on charitable institutions to take into account the losses, the wants, and the incomes of the individual societies or institutions and to lay down principles of action before recommending any grants.

3. That he particularly commended to their attention, however, the societies that would be obliged to take up the work of relief when the Corporation itself suspended such work.

4. That the advisory committee should act on the assumption that only $250,000 would be available for its work; though a larger amount might be set aside for rehabilitating institutions when the Corporation received further funds from the Eastern committees.

5. That before the incorporation, grants had been made to a few institutions by direct action of the Finance Committee of Relief and Red Cross Funds.

6. That he would turn over to the advisory committee the information he had received regarding such institutions.

The grants mentioned under (5) had been made “under pressure of unusual circumstances and without that calm and careful consideration which in my opinion should precede such action.” He urged that these grants be taken into account before recommendations for an additional appropriation to a society were made.

The suggestion was made that personal visits to the institutions applying would be advisable. The committee was asked to visit at its own discretion. At the subsequent meeting, held September 14, the following resolutions were adopted:

1. That aid be given, in preference, to the institutions that were most directly assisting the work of the Corporation; namely, such as were caring for the sick, the aged, and helpless children, and were helping individuals and families to become self-supporting.

2. That institutions that had been destroyed by the disaster should not be re-established if in the judgment of the advisory committee other institutions of like character existed to do the work.

3. That no institution receiving state aid should be recommended.

The committee also informally agreed with Mr. Dohrmann’s suggestion that in recommending an institution for a grant, consideration should be given to the amount that it had already received from any special or general relief fund. At this September meeting a number of sub-committees were appointed to make investigations of the institutions applying for grants. A number of applications, as has already been noted, were on file. After careful consideration and consultation with Mr. Dohrmann the committee abandoned the plan of publishing in the newspapers a notice describing its work.

In visiting institutions the committee presented the following letter:

“The bearer is a member of a committee investigating the condition of the charitable and benevolent institutions of our city with a view to ascertaining the losses occasioned by the earthquake and fire and the present pressing needs. It is hoped that out of the general relief fund something may be done toward helping the most needy institutions to carry on their work. Will you kindly give the bearer permission to investigate your institution and give any needed information? It is understood that this committee is merely advisory and is trying to ascertain the immediate needs so that if funds become available the most needy institutions will be assisted.”

Without following the members of the advisory committee on their round of visits, we shall give the gist of their report to Mr. Dohrmann, which is largely a reflection of the recommendations in his September letter. In this report, dated November 7, 1906, the committee stated that in recommending the allotment of the whole sum of $250,000 to the institutions whose needs and present importance were most apparent, it had agreed on certain principles, the most important of which were:

1. To base an allotment on the apparent impairment of income for the calendar year 1907, and on the loss by fire or earthquake of necessary equipment; and further, to make the sum such as would cover the needs of the institutions for one year only.

2. To make agreement with each institution that any money not used for forwarding its work be returned to the Rehabilitation Committee.

3. To prefer the institutions that were most directly assisting in the work of the Rehabilitation Committee.

4. To favor those institutions which kept satisfactory accounts and kept them in such shape that they might be produced on demand.

The committee selected one year as the basis of time to be covered by grants, but stated as its opinion that most of the institutions would need assistance for a longer period of time. It expressed the hope that a further sum of money would later be set aside to be divided among them in the proportion of the first allotment. The recommendation was that payment be made immediately, except to the institutions that had received grants from the Finance Committee of Relief and Red Cross Funds, this latter class to be aided as soon as feasible.

The institutions aided, all of which had made application before October 10, are only a portion of those that in the judgment of the advisory committee needed assistance. The others, it was hoped, might later be given aid.

The cautious chairman of the Department of Relief and Rehabilitation, after getting advice from the outside, tested the recommendations by the following questions:

1. Does the list include all classes of charities that should be helped?

2. Does the list include all institutions and societies of each class that should be included?

3. Are the grants in proportion to the amount and value of the work done?

4. Are there institutions that should be omitted from this list

(a) because they have been subjected to severe criticism that has never been fully met;

(b) because they are not charities but run in the interest of denominationalism;

(c) because at this time they are of doubtful value?

5. Should some of the institutions included in this list be given grants only under certain conditions, to be expended under supervision?

The usefulness of this report of the advisory committee in relation to other public calamities would not be increased by a reviewing of its points and suggested issues, nor could the facts which led to the refusals be given in detail, as much of the information obtained was of a confidential character. It is well to indicate the reasons that in some cases led to refusals, without mentioning the particular societies. Up to May 11, 1907, 16 institutions had been refused aid on the grounds shown in Table 30.[130]

[130] For list of societies aided and classified recapitulation of grants, see Appendix I, p. 405.

TABLE 30.—REASONS FOR THE REFUSAL OF GRANTS TO CERTAIN SOCIETIES, TO MAY 11, 1907

Reasons for refusal Societies
refused
Not a charitable organization 7
Religious organization solely 4
Not a local organization 2
Not approved by Charities Endorsement Committee[131] 2
Grant already received 1
Total 16

[131] A local committee created before April, 1906. See Part V, p. 283.

3. BUREAU OF SPECIAL RELIEF

One of the plain lessons of the San Francisco experience is that any rehabilitation work should have as an adjunct a bureau to which may be referred cases requiring immediate relief in kind.

If such a bureau had been organized on July 1, it might have made use of the district force, the investigators sending recommendations directly from the district offices to the bureau for immediate action. True, the district offices did have small emergency funds placed in their hands by the Associated Charities, which in turn was reimbursed by the Rehabilitation Committee; but the expenditures from these funds were necessarily very small and could not secure, for instance, the purchase of sewing machines. A great deal of friction also would have been avoided. The number of complaints would have been much smaller and there would have been no interruption in the efficient progress of the rehabilitation work itself.

When the Rehabilitation Committee early in July was in shape to enter on the active second period of the rehabilitation work, there remained certain shreds of the old emergency tasks. In Chapter I of this part[132] an account is given of the effort made to adjust the work of the camps and the sections after the withdrawal of food issues, when there was felt to be a gap in organization.

In order partially to meet this situation the Bureau of Special Relief was organized on August 15 following the plan made by Mr. Bicknell, of the Rehabilitation Committee, to handle applications for relief in kind, in order that these need not be delayed and that the Committee might be left free to deal with the larger problem of rehabilitation.

The Bureau, when it began its work on August 15, was prepared to give prompt medical assistance, nursing, and aid in kind to applicants throughout the city. Later in the month the Bureau was authorized to issue orders in small lots for sewing machines, tools, and furniture. The Bureau had no authority to make cash grants.

The central office was established on Gough and Geary Streets, in rooms easily accessible on the ground floor, and here were quartered the superintendent, his secretary, bookkeeper, stenographer, messengers, one or two drivers, and two or three clerks, the number varying with the volume of the work. During the greater part of the Bureau’s ten months of service, two physicians,[133] two nurses, as well as from three to seven investigators were visiting constantly for it. The original plan was to have an investigator at each of the section offices, with one or two in addition at the central office, to make visits at large. Applications were sometimes received at the central office in person, but the greater number came by mail or telephone direct from applicants or from those who reported instances of need. The applications were telephoned to the Bureau agent in whose district the case was located. Within a few hours the family was visited and a report was telephoned to the office. A Bureau clerk had meanwhile received a report from the Rehabilitation Committee files as to whether any action had already been taken on the case.

[133] The two physicians who visited for the Bureau also served as agents for the Bureau of Hospitals to determine the eligibility of applicants for admission to the accredited hospitals. This co-operation made a separate medical staff unnecessary. An arrangement was made with two existing societies to care for maternity cases in their own homes. This service was given with no charge upon the relief fund except for certain medical supplies.

Many cases were reported by members of the section committees with the idea that the Bureau would in the interim give care, the Rehabilitation Committee, which of necessity worked more slowly, not being able quickly to make disposition of a case. In this way the work of the Bureau supplemented that of the Rehabilitation Committee and minimized the danger of families suffering from unavoidable delays in the forming and carrying out of a rehabilitation plan. The superintendent, with the information before him, decided whether to give or withhold aid. If aid were to be granted, definite orders for relief were immediately telephoned to merchants with whom arrangements had been previously made. The orders were later confirmed by letter. The aid given by the Bureau of Special Relief finally covered shelter, food (rations or restaurant meals), clothing, furniture, tools, sewing machines, and medical aid of all sorts including special appliances, dentistry in emergency need, and, upon a physician’s prescription, special diet.

A visitor called on each family in her charge at least once a week. On a stated day each week she sent in a report which covered all families under her care, and which stated whether the help given in groceries, meat, or milk, should be continued one week longer, with an estimate of how long in each case relief would be necessary. When a family seemed likely to require rations indefinitely, it was until October transferred to Camp 6 and after that date to Ingleside camp, as the Bureau did not provide assistance indefinitely. After the middle of January, 1907, all orders were issued for two weeks so as to lessen the required visits to each family to one in two weeks. Orders for food and merchandise were placed with merchants located as closely as possible to the residences of applicants, and grocers were held to a high standard of service, both as to quality and quantity of goods and as to promptness of delivery. Special tests were set from time to time to see that the order system worked as planned. In the case of clothing orders the Bureau agent usually went with the applicant to help make selection of clothing.

TABLE 31.—A. AMOUNT EXPENDED MONTHLY BY BUREAU OF SPECIAL RELIEF FOR ALL PURPOSES FROM AUGUST 15, 1906, TO JUNE 30, 1907

Period Amount
1906 August 15 to August 31 $1,294.10
September 3,860.45
October 4,632.00
November 6,160.32
December 9,210.66
1907 January 11,284.13
February 8,940.47
March 4,320.72
April 2,936.06
May 2,668.34
June 1,249.88
Total $56,557.13

TABLE 31.—B. AMOUNT EXPENDED BY BUREAU OF SPECIAL RELIEF FOR ADMINISTRATION AND FOR SUPPLIES FROM AUGUST 15, 1906, TO JUNE 30, 1907

Purpose of expenditure EXPENDITURE
Amount Per cent
Administration (including salaries of physicians and nurses) $15,720.70 27.8
Supplies 40,836.43 72.2
Total $56,557.13 100.0

Certain items subsequently charged to the Bureau bring the total to $58,421.35.[134]

[134] $58,421.35 is the total expenditure of the Bureau of Special Relief, given in the Sixth Annual Report of the American National Red Cross, pages 87 and 88. The cost of sewing machines granted by the Bureau is not included in these figures. All such machines were paid for by the Rehabilitation Committee out of its own funds.

As seen in Table 31 A the volume of work increased gradually from August, 1906, to January, 1907, and then fell off steadily to June 15.

The Bureau of Special Relief was originally organized to deal only with families living outside the permanent camps, but by degrees it became necessary for it to render to residents of the camps such services as the camp commanders and their staffs were unable to give. Upon direct request from a camp commander, for instance, the Bureau would send regular supplies to applicants who were unable to eat at the camp kitchens, or would, when the camp supply was exhausted, or unsuitable, supply clothes and such emergency household needs as stoves and blankets. The camp department was able through its surgeon to give certain kinds of medical aid. The specific responsibility of the camps was to administer them so as to give suitable housing and discipline to their complex population. It was well that the Department of Camps was able to call on such an organization as the Bureau to supply the miscellaneous needs which lay outside the routine provision of camp life.

As was said above, the Rehabilitation agents sometimes called on the Bureau to give aid while cases were pending in their department. Soon after its organization the Bureau took charge of requests for tools and other articles, the Rehabilitation agents being instructed to refer directly to it without investigation all such applications. When it was soon found, however, that most of these uninvestigated cases were in fact applications for rehabilitation, the order was reversed, so that a later request received by the Department for aid in kind should be first investigated by its agent and then referred to the Bureau through the secretary of Sub-committee I.[135] In referring the case, a memorandum was added, to state that it had been investigated and to specify the amount and kind of aid to be given. After February 1, 1907, the Bureau ceased to give tools and sewing machines except on the order of the Rehabilitation Committee; if applications for these articles were made by a camp resident, the approval of the camp commander had to be obtained before the application could be forwarded to the Bureau. The Bureau of Special Relief practically closed on June 15, 1907. A small force was at work until June 21, 1907, when all outstanding appeals were settled.

[135] The centralized system, not the district system, being then in effect.


IV
WHAT THE REHABILITATION RECORDS SHOW

1. INTRODUCTORY

The survey of the rehabilitation work of the San Francisco Relief and Red Cross Funds had not gone far before the need of a tabulation of all the case records became apparent. Many questions of policy and administration were involved in accurately learning what the records indicated. Of course, in many matters of detail the records could not possibly give evidence necessary to reach absolute certainty. There would necessarily be many questions whose answers must be got from those who had had most experience in the work because they, the men, could offer stronger evidence than could any record. To other questions, however, it is plain, tabulation must give the final and convincing answer. For instance, in connection with the periods of time elapsing between application for and receipt of grants, the convincing evidence is the dates on the records.

The light that they throw upon such a point is only a small part of what the case records have to offer. Such data as the average size of the grants, and not only the average size of all grants but of grants for particular purposes,—these the enumeration furnishes. Then there are the questions involved in reopening cases and in making second grants. In short, it is believed that the returns obtained from the analysis of every rehabilitation case record will serve not only as a register of the rehabilitation work after the San Francisco fire, but as a post with many signs for those who may be called upon to do a similar work in the future,—not necessarily as the result of a catastrophe having like magnitude but of one by which the destruction of a large portion of a city, its residential and its business sections, is effected. Wherever a public calamity brings such blight the lessons and returns of the San Francisco rehabilitation work will be of value.

In making the study upon which the following tables are based, an arbitrary but essentially true classification of grants is made. In each record the grant involving the largest amount of money is considered the principal grant; another grant, smaller in amount and given for a different purpose, is called subsidiary. Thus, for instance, a family receives $300 to put up a house and $100 for furniture or household rehabilitation. The housing grant is principal, the household, subsidiary. Analysis of principal and subsidiary grants has been made in order to learn how often one form of rehabilitation was insufficient to accomplish the desired end. The terms “principal” and “subsidiary,” it will be noted, have no reference to priority of grants but simply to amounts involved.

2. SOCIAL DATA AND TOTAL GRANTS AND REFUSALS

The table first presented shows the final disposition of all the applications recorded.

TABLE 32.—DISPOSAL OF APPLICATIONS FOR REHABILITATION FOLLOWING INVESTIGATION

Disposal made of application Applications
disposed of
as specified
Cases in which aid was allowed 20,241
Cases in which aid was refused 2,909
Cases closed without action 2,447
Applications referred elsewhere 485
Applications withdrawn by applicant 439
Applications cancelled 207
Requisitions issued 199
Relief given, but not in money 172
Applications otherwise disposed of without the granting of relief 236
Total 27,335

The cases “closed without action,” about 9 per cent of the whole, include applications from other members of families assisted, from persons later cared for in Ingleside Camp,[136] and from persons living in camp with no definite plans, who later were granted cottages by the Department of Camps and Warehouses and made no further application for rehabilitation.

[136] See Part VI, page 319 ff., for description of the work done at Ingleside.

TABLE 33.—DISPOSAL OF APPLICATIONS FOR REHABILITATION, BY NATURE OF APPLICATION[137]

Nature of
application
Cases
in which
aid was
allowed
Cases
in which
aid was
refused
Cancel-
ations
Requi-
sitions
Total
Household furniture 9,064 1,274 43 2 10,383
Business rehabilitation 4,740 547 13 12 5,312
General relief 3,635 581 68 12 4,296
Housing 1,709 337 25 ... 2,071
Transportation 809 ... 39 173 1,021
Tools for mechanics and artisans 284 170 19 ... 473
Total 20,241 2,909 207 199 23,556
Per cent 86.0 12.3 .9 .8 100.0

[137] The data relative to the nature of the applications are available only for grants, refusals, cancelations, and requisitions.

TABLE 34.—APPLICANTS FOR REHABILITATION, BY AGE, AND BY NATURE AND DISPOSAL OF APPLICATION[138]

Nature and
disposal of
application
APPLICANTS WHOSE AGES WERE
AS SPECIFIED
Total
Under
25 years
25 years
and under
50 years
50 years
and over
Not
stated
Household furniture
Grants 320 5,496 2,923 325 9,064
Refusals 66 821 354 33 1,274
Business rehabilitation
Grants 104 2,532 1,726 378 4,740
Refusals 28 323 161 35 547
General relief
Grants 197 1,470 1,431 537 3,635
Refusals 32 284 190 75 581
Housing
Grants 47 1,027 426 209 1,709
Refusals 10 181 97 49 337
Transportation
Grants 73 403 229 104 809
Tools
Grants 33 137 92 22 284
Refusals 20 102 28 20 170
Total grants 774 11,065 6,827 1,575 20,241
Total refusals 156 1,711 830 212 2,909
Grand total 930 12,776 7,657 1,787 23,150
Per cent of refusals 16.8 13.4 10.8 11.9 12.6

[138] The figures of this table relate only to applicants for money grants.

The “applications referred elsewhere” include those referred to other agencies, such as the Physicians’ Fund.[139] The fact that only between 1 and 2 per cent of the total applications were so referred shows that the ordinary relief work of the city had to be carried by the Corporation.

[139] For mention of separate funds not administered by the Rehabilitation Committee, see Appendix I, p. 415.

The 1,709 housing grants referred to in Table 33 do not include the grants of camp cottages, nor the $500 bonus grants.[140]

[140] For full discussion of these grants see Part IV, Chaps. II and III, p. 221 ff.

The number of grants and refusals of each kind of aid is shown in connection with the ages of applicants in Table 34. Whenever a family was normal and its income at the time of application was sufficient to meet daily needs a grant naturally was refused. The greater number of refusals were made to families having male breadwinners in the prime of life.

TABLE 35.—APPLICANTS FOR REHABILITATION, BY DOMESTIC STATUS AND BY NATURE OF APPLICATION[141]

Nature of
application
Married
Couples
Men—
single,
widowed,
deserted,
or
divorced
Women—
single,
widowed,
deserted,
or
divorced
Total
Household furniture 7,072 259 3,007 10,338
Business rehabilitation 1,863 571 2,853 5,287
General relief 1,450 566 2,200 4,216
Housing 1,555 116 375 2,046
Transportation 385 233 364 982
Tools 212 239 3 454
Total 12,537 1,984 8,802 23,323
Per cent 53.8 8.5 37.7 100.0

[141] In this table are included applicants who received money grants, applicants who were refused money grants, and 173 applicants who received orders for transportation.

Table 35 shows the domestic status of the applicants for the different kinds of rehabilitation. Note the number of single or widowed women who applied for business rehabilitation. Note, also, that though the applications by married couples were but 53.8 per cent of the whole, they made up three-fourths of the applications for housing.

TABLE 36.—APPLICANTS HANDICAPPED BY PERSONAL MISFORTUNES OR DEFECTS

Condition Applicants
affected
Applicants handicapped 10,157
Applicants not handicapped 12,993
Total 23,150
Per cent handicapped 43.9

TABLE 37.—APPLICANTS AFFECTED BY HANDICAPS OF EACH SPECIFIED KIND

Kind of
handicap
APPLICANTS AFFECTED
BY EACH SPECIFIED
HANDICAP
Number Per
cent
Ill health 8,231 81.0
Numerous dependents 832 8.2
Injury 582 5.7
Death in family 432 4.3
Intemperance 80 0.8
Total 10,157 100.0

The caution must be given that the percentage of 81.0 of ill health is a mere approximation. The return is unsatisfactory, because the records in regard to this entry were particularly vague. Too much weight should not be given to the mere handful of 80 cases in which intemperance was recorded. Only the most flagrant cases which called for medical or disciplinary treatment were so entered.

Consideration is given in Table 38 to the size of the families applying and in Table 39 to the number of families that had children under fourteen.

TABLE 38.—NUMBER OF PERSONS IN FAMILIES OF APPLICANTS FOR REHABILITATION[142]

Number
of persons
in family
FAMILIES OF EACH
SPECIFIED NUMBER
OF PERSONS
Number Per
cent
1 4,768 20.9
2 5,759 25.2
3 4,368 19.1
4 3,262 14.3
5 2,105 9.2
6 1,223 5.3
7 658 2.9
8 381 1.7
9 194 0.8
10 or over 145 0.6
Total 22,863 100.0

[142] The difference between the total of this table and the totals of preceding tables is due to a variation in the number of cases for which data are available.

The interesting fact brought out in Table 38 is that 79.5 per cent had four or less in the family, and that 65.2 per cent had three or less. The table includes the families not only of married and widowed persons with minor children, but families in which there were adult children, aged parents, and other relatives. It is given in order to show the relative size of the family groups reached by rehabilitation.

TABLE 39.—FAMILIES AMONG THE APPLICANTS FOR REHABILITATION WITH CHILDREN, BY NUMBER OF CHILDREN UNDER FOURTEEN YEARS OF AGE IN EACH FAMILY

Number of children
under fourteen
in family
FAMILIES HAVING
EACH SPECIFIED
NUMBER
OF CHILDREN
Number Per
cent
1 4,041 42.0
2 2,692 28.0
3 1,526 15.9
4 787 8.2
5 386 4.0
6 139 1.4
7 42 0.4
8 or over 12 0.1
Total 9,625 100.0

We find in Table 39 that 85.9 per cent had three or less children under fourteen and 70 per cent had two or less. No particular significance should be attached to the fact that 42 per cent had only one child under the age specified, for the reason that the ages of the parents are not given. The table shows that the families with which the Rehabilitation Committee had to deal did not have a “quiverful” of children.

3. PRINCIPAL AND SUBSIDIARY GRANTS

The grants made for purposes of rehabilitation have been classified as principal and subsidiary. As was stated on page 152, the term “principal” has been used to describe the largest grant made to an applicant, “subsidiary” to describe a grant smaller in amount given to the same applicant for a different purpose. It is evident from this definition that the number of principal grants made equalled the total number of applicants who received grants. Subsidiary grants were much fewer in number than principal grants. Principal grants did not necessarily come first in point of time. Indeed, three times out of four they came last, because they followed the satisfying of a lesser emergent need by their greater rehabilitating force. In compiling Tables 40, 41, and 42, successive grants of the same nature have been considered as constituting one grant.

In Table 40 principal and subsidiary grants are classified according to the nature of the rehabilitation given.

TABLE 40.—NUMBER OF PRINCIPAL AND SUBSIDIARY GRANTS, BY NATURE OF GRANTS

Nature of grant PRINCIPAL
GRANTS
SUBSIDIARY
GRANTS
Number Per
cent
Number Per
cent
Household furniture 9,064 44.8 918 46.8
Business rehabilitation 4,740 23.4 176 9.0
General relief 3,635 18.0 709 36.1
Housing 1,709 8.4 25 1.3
Transportation 809 4.0 42 2.1
Tools 284 1.4 92 4.7
Total 20,241 100.0 1,962 100.0

The next table shows the amounts disbursed in principal and in subsidiary grants, according to the nature of the rehabilitation given.

TABLE 41.—AMOUNT OF PRINCIPAL AND SUBSIDIARY GRANTS, BY NATURE OF GRANTS

Nature of grant PRINCIPAL
GRANTS
SUBSIDIARY
GRANTS
ALL
GRANTS
Amount Per
cent
Amount Per
cent
Amount Per
cent
Household furniture $ 937,641.99 32.8 $ 80,347.98 52.9 $1,017,989.97 33.9
Business rehabilitation 860,934.80 30.2 11,502.40 7.6 872,437.20 29.0
General relief 433,342.70 15.2 53,166.15 35.0 486,508.85 16.2
Housing 564,986.15 19.8 2,314.70 1.5 567,300.85 18.9
Transportation 47,181.07 1.7 1,735.70 1.1 48,916.77 1.6
Tools 9,792.35 .3 2,945.85 1.9 12,738.20 .4
Total $2,853,879.06 100.0 $152,012.78 100.0 $3,005,891.84 100.0

It should be mentioned in connection with these percentages, that kits of tools for mechanics and artisans were distributed by the Los Angeles Tool Fund in addition to the 376 cash grants for tools noted above; also that the amount given for housing as stated in the table does not include the camp cottages[143] given to camp families.

[143] See Part I, p. 85 ff. and Part IV, p. 221 ff.

These two facts explain the comparatively low percentages for these two forms of rehabilitation. The 15.2 per cent of principal grants given for general relief indicates roughly the amount of relief work that had to be done by the Rehabilitation Committee in connection with rehabilitation.

Table 42 shows that under the title “Housing,” relief in sums of $500 or more was granted to a larger number of persons than under any other classification. The 450 families reached by these larger grants are 26 per cent of those aided to rebuild. With but 31 exceptions they received no aid other than housing. Business rehabilitation stands next, but the families reached under the second classification are scarcely more than 3 per cent of the number in the business group. Twenty-two of the large grants for general relief were made by Sub-committee IV.[144]

[144] See p. 125. Sub-Committee IV, Occupations for Women and Confidential Cases, was a special committee created to pass upon a few special cases which it was thought ought to be kept entirely secret, even to members of the committee. There is a great difference of opinion as to whether such a committee was at all necessary and whether its formation was not undemocratic and unjust.

TABLE 42.—AMOUNTS GIVEN TO APPLICANTS RECEIVING $500 OR MORE, BY NATURE OF PRINCIPAL GRANT[145]

Nature of
principal grant
Number
of
cases
Amount
granted
Average
amount
per
applicant
Housing 450 $289,989.90 $644.42
Business rehabilitation 162 86,250.34 532.41
General relief 35 19,579.90 559.42
Total 647 $395,820.14 $611.78

[145] In determining the amount received by each applicant, both principal and subsidiary grants have been considered.

In 576 instances the sum given was for a single purpose; in the business group, in 71 instances for two or more purposes. For example, in 28 instances the money was for business only; in 40 for business and for household furniture, for the expenses of an illness, or for some other subsidiary purpose. In the housing group, in 131, the money was for building only; in but 31 instances was it for household aid or general relief.

The highest grant for housing was $1,230.40, the highest for business, $1,100, but the latter included a tuition fee for a member of the family. The largest grant for general relief was $1,045, which included the expenses of a long illness.

In addition to the cases presented in the table there were two for household aid which came to $500 and $600 respectively as a result of duplication, in the one case through the United Irish Societies, and in the other, through the confidential committee.

To complete the picture, we present the grants and refusals passed on by sub-committees and by the Rehabilitation Committee during the fourth rehabilitation period from November 4, 1906, to April 9, 1907. The object of this presentation is to show the proportion of applications passed on without the intervention of a sub-committee.

TABLE 43.—APPLICATIONS FOR RELIEF PASSED UPON BY SUB-COMMITTEES AND BY THE REHABILITATION COMMITTEE, WITHOUT ACTION BY A SUB-COMMITTEE, IN THE PERIOD FROM NOVEMBER 1, 1906, TO APRIL 1, 1907, BY NATURE OF THE APPLICATION[146]

Nature of
applications
for relief
Appli-
cations
passed
upon
Appli-
cations
passed
upon
by sub-
commit-
tees
APPLICATIONS PASSED
UPON BY THE
REHABILITATION
COMMITTEE
WITHOUT ACTION
BY A SUB-COMMITTEE
Number Per
cent
of all
appli-
cations
Household furniture 5,647 5,099 548 9.7
Business rehabilitation 3,414 3,095 319 9.3
General relief 2,873 2,504 369 12.8
Housing 1,788 1,690 98 5.5
Transportation 144 93 51 35.4
Tools for mechanics and artisans 48 31 17 35.4
Total 13,914 12,512 1,402 10.1

[146] Of the 13,970 cases passed upon in the period to which this table relates, 56 could not be classified according to the plan adopted.

4. THE RE-OPENING OF CASES TO MAKE FURTHER GRANTS

It was the aim of the Rehabilitation Committee to make final disposition of each application for a specific object by means of a single grant. This it succeeded in doing in the cases of 17,560 (86.8 per cent) of all applicants aided. Before the other 2,681 applications were finally disposed of, 5,777 grants had been made, usually at the rate of two grants to a case. Three grants were rarely made, although there were exceptional cases of applicants who received three or four different kinds of aid in five or six separate grants.

Table 44 shows the extent to which re-opening occurred.[147]

[147] In addition to cases analyzed above and in the table, 904 cases which were at first refused were afterwards re-opened to receive a grant.

TABLE 44.—NUMBER OF RE-OPENED CASES BY NATURE OF FIRST GRANT

Nature of
first grant
Total
number
of cases
RE-OPENED
CASES
Number Per
cent
of all
cases
Household furniture 9,552 1,299 13.6
Business rehabilitation 4,524 540 11.9
General relief 3,787 657 17.3
Housing 1,212 62 5.1
Transportation 799 37 4.6
Tools for mechanics and artisans 367 86 23.4
Total 20,241 2,681 13.2

The form of aid through which the greatest proportion of cases was disposed of by a single grant was transportation. Of these but 4.6 per cent were ever re-opened.

A single grant for transportation was effective in so high a proportion of cases because the applicant as a rule was being sent where work awaited him or to relatives pledged to furnish him a home.[148] The re-opened transportation cases are mainly those of persons who could not adapt themselves to life in other communities, and who returned to San Francisco and were given household furniture or business rehabilitation. Housing was a form of aid offered principally to self-supporting families; hence those whose first grant was for housing were usually wage-earners whose income sufficed not only to furnish the house, but to pay part of the expenses of building it. Business cases were usually re-opened, not for aid for other purposes, but for additional aid for business,—a legitimate demand where circumstances showed that an applicant was threatened with failure for lack of a small amount of additional capital.

[148] See Part I, p. 58 ff.

There seems to be no reason in the nature of things why a first grant of aid for household furniture should not have been conclusive in a greater number of instances. Families were required to present fairly definite plans before being given aid to re-establish their homes. If they could have been dealt with more liberally in the beginning, there would have been less re-opening. Most of these first grants for furniture, however, were given between August 20 and November 1, and were inadequate. Although at the time they were treated as final, later on, especially during January and February, families who made request were given an additional grant for furniture.

General relief is in its very nature indeterminate. It is not surprising, therefore, to see that one case in six returned for additional assistance. Some of the families were given intermittent care until June, 1907, and then became charges of the Associated Charities and the other regular relief agencies.

Grants for tools were nearly all given very early in point of time, and were for small amounts. They averaged but $34.71. Such of these applicants as later applied again were considered eligible to receive grants for household furniture, or were assisted to build homes, on the same basis as though they had not previously received aid. The same is true of many families who early received small amounts of general relief. When they succeeded later in forming definite plans they were given grants for household furniture, for housing, or for business.

It is evident that in any disaster so great that months are devoted to the work of reconstruction, a number of families must be dealt with at least twice and some must be carried through the entire period that the wonted relief work of the community is superseded by the unwonted. Even though action taken on an individual application be regarded as final, there will be many re-applications, some because there is the craving for another slice, some because there is a planning to make good use of aid that is being offered in new forms, and others because there is the facing of a new family crisis. In each instance, as a rule, there must be a re-investigation, which means that the time of investigators and of committeemen is drawn in part from the consideration of current cases. All cases suffer corresponding delay. As was to be expected, the greater number of re-openings were in the first three periods of the rehabilitation work. Of 912 household grants made before the end of October, 1906, only 175 were filed away to remain “closed.”

How could the re-opening of cases have been in part obviated?

First, by avoiding the mistake of filing a case as “closed” when it was unfinished.

Second, by supervising the expenditure of money given for a definite purpose to persons of weak wills or poor judgment, and by making the grant, if the state of the funds permitted, sufficient adequately to meet the purpose. To illustrate: 371 families received grants for furniture, and 461 for business rehabilitation, each in two allotments. In some of these cases, because of the withholding of the funds, the first grant was inadequate. In others, the money was spent to poor advantage or for purposes other than the original intention. The Rehabilitation Committee in making business grants hesitated to hand an applicant more than the average business grant of $250. If provision from the start could have been made to have business grants expended under the supervision of trained workers, larger sums could have been safely placed to the credit of the applicants, many business failures would have been averted, and the call for second grants avoided.

Third, by opening earlier the Bureau of Special Relief. If the Bureau had been started in May instead of in August to give emergency aid in money as well as in kind, it would have released the Rehabilitation Committee from the need of considering the granting of petty amounts, and would have left it free to concentrate effort in its own field. To illustrate: The Rehabilitation Committee before the middle of August made 480 small cash grants for general relief, and 373 for tools. The Bureau could have handled these quickly and effectively by giving help in kind or in cash to an amount of $50 or less. Later, when plans for permanent rehabilitation had been made on the one hand by the Rehabilitation Committee, on the other by the families themselves, the way would have been clear for the more weighty decisions. The quick exchange of records would have meant that the facts held by the Bureau were available as the basis for further investigation.

The length of time elapsing between application and grant was seriously studied by the reviewers. The results need not be given in detail. It should be noted that delays in a time of emergency must not be judged by the standards applied to the normal work of a relief society. The time elapsing between applications and grants varied materially with the period of the relief work. In the first period, extending from May 5 to July 7, 1906, the proportion of grants made within three weeks of the date of application was larger than in the second, the period of accelerated applications, extending from July 7 to August 20, 1906. During the third, the period beginning August 20 and ending November 4, 1906, the proportion of grants made within three weeks of the date of application was smaller than during any other period of the relief work. The proportion of grants made six weeks or more after the date of application was at the same time much larger in this period than in the earlier periods. In the fourth period of the work, extending from November 4, 1906, to April 4, 1907, the proportion of grants made within three weeks of the date of application was smaller than in the first period, but much larger than in the second and third periods.

During the first period of rehabilitation work, the burden of care fell on the army as well as on the Finance Committee of Relief and Red Cross Funds. It was the time when the people were not ready in large numbers to make application for rehabilitation. Only 1,843 applied during the nine weeks. During the second period of six weeks, 6,479 applied to the central and to the seven section offices in which were working the newly organized force of investigators. If any standard were to be upheld, deliberation, which meant delay in dispatch of cases, had to be in order. When in the third period of ten weeks the number of applicants was but 2,872 and the force of investigators, case reviewers, and committeemen had had time to get on a sound working basis, the episode of the withholding of the eastern funds caused a partial paralysis of decision. In this period the long delay in making grants is a reflex. In the fourth period of twenty-two weeks, during which the number of applications was 10,994, when retrenchment was not the key-word, the sharp reversal of policy makes any testing of relative speed impracticable. The cumulative effect of working conscientiously together brings the power to dispatch cases. Whether the relative dispatch would have been greater or less in the fourth period if the district plan had been adhered to can be answered either way merely by a conjecture. Two facts must be borne in mind: First, no physical suffering resulted from delay. The emergency cases were always handled with rapidity, first through the camp commanders and the staff at headquarters, later through the Bureau of Special Relief. Second, mental suffering did result from delay, but to be thorough, rehabilitation work must be carried out with deliberation.

5. VARIATIONS IN AMOUNTS OF GRANTS, AND REFUSALS

There is first presented a table classifying the grants for different purposes according to amount of grant.

TABLE 45.—GRANTS FOR REHABILITATION BY AMOUNT AND BY NATURE OF RELIEF GIVEN[149]

Nature of Grant GRANTS OF Total
Less
than
$100
$100
and
less
than
$200
$200
and
less
than
$300
$300
and
less
than
$400
$400
and
less
than
$500
$500
and
over
Household furniture 4,708 4,460 721 63 4 2 9,958
Business rehabilitation 1,018 1,730 1,402 420 156 162 4,888
General relief 2,307 1,420 619 114 37 35 4,532
Housing 92 333 743 102 67 450 1,787
Transportation 729 106 22 5 2 2 866
Tools 358 21 379
Total 9,212 8,070 3,507 704 266 651 22,410
Per cent 41.1 36.0 15.7 3.1 1.2 2.9 100.0

[149] Because of variations in the practice of treating successive grants of the same nature to a single applicant as a single grant or as different grants, the figures in the “total” column of this table differ from the corresponding figures presented in other tables and in the text.

The table indicates the amounts allotted to individuals for the various forms of rehabilitation, and brings out striking differences in the sums required for different purposes. Of the 9,958 homes furnished, 9,168 (92.1 per cent) were refurnished at less than $200 each, and 4,708 of these (47.3 per cent of the total) at less than $100. The larger sums, $200 and more, usually mean that a family having spent its first furniture grant for some other justifiable purpose was later given a second furniture grant, or that the so-called furniture grant included $50 to $100 given for clothing and incidentals. Single sums given for a double purpose have been classified under the predominant purpose. Thus the numerous grants reading “Household Furniture and General Relief” have been classed as household grants; $300 or over was involved in less than 1 per cent of the grants so classified.

Grants for business were much larger than those for the household. More than one-half (56.2 per cent), to be sure, were for less than $200, but 15 per cent were for $300 or more, and of these, 3 per cent received $500. Seldom was the grant more than $500.

Grants for general relief in 82.2 per cent of all cases were for less than $200; in 50.9 per cent for less than $100.

Housing[150] is the form of aid that called for the largest individual grants. About one-fourth, 23.7 per cent, were under $200; 41.6 per cent were between $200 and $300; and one-fourth were $500 or over. The sums granted for transportation and for tools, on the other hand, were very small, 84.2 per cent of the former and 94.5 per cent of the latter being for amounts under $100.

[150] Bear in mind that the bonus grants are not included (see Part IV, p. 239 ff.), nor the camp cottage expenditures (see Part IV, p. 221 ff.).

TABLE 46.—GRANTS AND REFUSALS TO APPLICANTS WHO POSSESSED RESOURCES, BY AMOUNT OF RESOURCES

Amount of
resources
Total
number of
applicants
Applicants
to whom
relief was
refused
APPLICANTS TO
WHOM RELIEF
WAS GRANTED
Number Per cent
of all
appli-
cants
Less than $100 785 73 712 90.7
$100 and less than $200 673 71 602 89.5
$200 and less than $400 1,235 162 1,073 86.9
$400 and less than $600 770 144 626 81.3
$600 and less than $1,000 576 143 433 75.2
$1,000 and over 1,271 480 791 62.2
Not stated 922 201 721 78.2
Total 6,232 1,274 4,958 79.6

To summarize, 77.1 per cent of all grants were for less than $200, and of these more than half, or 41.1 per cent of the entire number, were under $100. The grants of $200 to $299, constituting 15.7 per cent, are made up principally of sums for housing and business. Grants of $300 and over constitute the remaining 7.2 per cent, and most of these were for business rehabilitation or housing. In the study of business rehabilitation that follows in Part III, it will become evident that the number of comparatively small business grants included some failures.

A glance at Table 46 shows that to possess resources other than income did not in itself render applicants ineligible for relief. Of the 6,232 property owners that applied, 4,958, or 79.6 per cent, received aid. Though the percentage of refusals was higher among those with the greater amount of resources, 791 persons, 62.2 per cent of those with $1,000 and over, received aid. Under the grant and loan plan[151] aid to build was conditional on ownership of a lot, and the success of a business plan was usually felt to depend on the applicants’ having something to supplement the grant asked for. Small property owners with small incomes who did not intend to rebuild, needed household or other aid, and there were some property owners who could not, if they would, have their holdings converted into cash. In fact, the persons aided who had resources were, in general, those whose resources could not or should not have been used for refurnishing or for current expenses; those refused were the few who had available cash savings or who had been so fortunate as to receive their insurance money early enough to make an independent start. A thousand and one special considerations and facts entered to make a classification of this group of cases a call for a digest of each case. Such a digest is not practicable in this limited Relief Survey. If made, it would be an index of the individualizing work done by the Rehabilitation Committee. It may be safely said that the Committee rarely erred on the side of generosity. The immediate lesson to be learned is that the presence or absence of resources is only a factor in rehabilitation. No generalizing policy of grants and refusals can be built upon it.

[151] See Part IV, p. 253 ff.

In Table 47, 5,284 refusals of aid are classified by the reasons for refusal and the nature of the applications.

TABLE 47.—REASONS FOR REFUSAL OF REHABILITATION, BY NATURE OF APPLICATION[152]

Reasons for refusal APPLICATIONS OF EACH
SPECIFIED NATURE REFUSED
Total
House-
hold
furni-
ture
Busi-
ness
reha-
bilita-
tion
Gen-
eral
relief
Hous-
ing
Trans-
porta-
tion
Tools
Not burned out 13 12 71 56 6 11 169
Not in need 180 87 165 42 6 20 500
Has collectable insurance 115 53 34 5 3 1 211
Is earning wages 837 113 183 74 21 122 1,350
Can work 150 82 102 13 45 38 430
Relatives can aid 35 15 45 4 9 5 113
Other members of family already aided 13 20 2 7 1 .. 43
Already aided 187 136 95 96 4 6 524
Has savings 442 191 107 169 7 22 938
No plan 22 5 15 2 3 1 48
Plan not approved 9 131 23 66 40 .. 269
Plan not definite 9 32 7 10 10 1 69
Applicant for transportation can well work here .. .. .. .. 31 .. 31
Advices from applicants’ proposed destination unfavorable .. .. .. .. 10 .. 10
Not in business before fire .. 94 .. .. .. .. 94
Not successful in business .. 3 .. .. .. .. 3
Character defective 100 75 58 13 12 6 264
Has not complied with committee’s requirements 47 43 28 52 24 2 196
Committee has no funds (August to November, 1906) .. 22 .. .. .. .. 22
Total 2,159 1,114 935 609 232 235 5,284

[152] It will be noted that the totals of this table are considerably larger than the corresponding totals of Tables 33 and 34. The difference seems to be due to the fact that in preparing Table 47 two or more refusals of aid on a single application were treated as separate refusals.


                                                                                                                                                                                                                                                                                                           

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